birminghamwear.com Reviews 

1,205
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the fabrics and the wonderful design of their beautifully tailored suits. People also emphasize the incredible helpfulness of the staff, noting that the team guides buyers carefully through accurate measurements and personal attention. Some reviewers were not happy with the delivery process and unexpected product quality issues encountered upon opening packages. A few people mentioned that some orders arrived late, while others found that the delivered items did not match the online descriptions. Additionally, several customers experienced frustrating sizing discrepancies that required complicated exchanges or returns.

What people talk about most

Product

Clients share ambiguous opinions on product with high disagreement among reviews. Many customers express... See more

Quality

Customers consistently note positive experiences with quality, praising the amazing suits, stylish coats, and... See more

Order

Users describe ambiguous interactions with order, reflecting a wide variety of experiences. Many customers... See more

Delivery service

People report ambiguous experiences with delivery_service, as opinions and outcomes vary widely among... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly throughout their shopping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This website appeared a few times on Facebook, and I´m generally skeptical, but after checking Trustpilot, I was tempted by a Black Friday offer and placed an order. And from there i can only say full... See more

Rated 5 out of 5 stars

Brilliant customer service! I ordered the wrong size gloves and Stephanie from the support team immediately sent me the correct pair for free — and even told me to keep the first ones. She was supe... See more

Rated 5 out of 5 stars

Great service by Imen from Birminghamwear! He asked me what sizes I wear and responded quickly to my questions! The suit I ordered came within the advertised time schedule (the netherlands) and the qu... See more

Rated 5 out of 5 stars

The service of Birminghamwear is on top, I had some problems with the pants and Stephanie helped me all the time. I got discount for the pants, which didnt fit and got all my wishes fulfilled. The... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(1,205)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered gloves from this site and after…

Ordered gloves from this site and after 2 hours decided to cancel order. Ofcourse in this site its impossible only you can write on email. Package was sent out at 2am from CHINA. I really have no high hopes at all. Also saw that picture review looked different from advertised product. What i read more about this company that it also makes you pay for returns. Glad i didn't order anything else from this scam website. Be careful people.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

5/5 !!

I really was surprised with the quality and how well the clothes look and feel.
The quality for the price is good, better than expected.
Delivery took about 2 Weeks but that's ok, it was worth it!

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Where is my coat??

I received my order and needed to exchange it with smaller size. Birmingham Wear asked me to send the item to their warehouse in France at my own cost. I did that but havent got anything back. That was 2 momths ago. I have tried to contact them 6x via email since i dont have their phone number. One sales person contacted me via email and i have replied to her 3x but still no news where my replacement coat will come. Fruatrating is an underatatement here. I advise others not to buy via this vendor, unless you want to have the same problem like me.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Very good quality

Very good quality, the shoes fits great and are very comfortable, the Shelby coat M fits good I am 174 cm . The coat is a bit long for me so I made it a little bit shorter, on mine knees. Quality is great, red in Side Shelby style. Thanks again

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Imen

Hi, I was really impressed by the style of these vintage and old-fashioned dresses, the staff was very friendly and helpful and helped me find a perfect tailored dress for me, thank you :)

15 November 2025
Unprompted review
Rated 5 out of 5 stars

High-Quality Coat and Remarkably Smooth Exchange Process

I recently exchanged my coat, and I am thoroughly impressed with both the product and the service provided. The replacement arrived promptly and fits perfectly. The craftsmanship, fabric quality, and overall finish are outstanding, giving the coat a truly refined and durable feel.

Throughout the process, Stephanie was consistently polite, efficient, and exceptionally helpful, which made the entire experience smooth and reassuring.
I can wholeheartedly recommend both the company and their products.

23 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent work

Hello,
the suit has arrived.
I'm thrilled; it fits perfectly.
Imen and Victor, thank you so much for the excellent work.
Best regards, Thomas Offermanns

20 November 2025
Unprompted review
Rated 5 out of 5 stars

I recently experienced a delivery issue…

I recently experienced a delivery issue with my order from birminghamwear.com, and I want to give a special shoutout to Stephanie, the manager, for her absolutely brilliant handling of the situation. She was diligent in her efforts to resolve the problem and went above and beyond by offering direct assistance for my next order, ensuring I never have to go through such a delay again. The hospitality and genuine care in her service are truly commendable.

I've shopped with birminghamwear.com three times now, and this was my first issue. The way Stephanie stepped in made all the difference; her efforts to assist were phenomenal. With service this impeccable, I will definitely be shopping with them again. Kudos to Stephanie for making the experience right and for providing such outstanding customer care!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Birmingham wear: proper stuff!

I ordered 4 items at Birmingham wear. The measure help was outstanding. Within a week the items were send from the UK to Holland and it fits perfectly. The people from Birmingham Wear say what they are going te do and do what they are saying.

6 November 2025
Unprompted review
Rated 2 out of 5 stars

Clothes fit, but that's about it.

Clothes fit and look great, but they are really bad quality. I've had cheap Chinese clothes lasting longer than this. Even temu clothes last longer and are of higher quality.
After only 2 uses the coat started ripping on both arms. The 3 piece suit had holes in the pockets.

They are also really bad at answering their support.

19 October 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service!

Brilliant customer service!
I ordered the wrong size gloves and Stephanie from the support team immediately sent me the correct pair for free — and even told me to keep the first ones.
She was super friendly, quick to respond, and really helpful.
Honestly one of the best online shopping experiences I’ve had in a long time. Highly recommend!

8 October 2025
Unprompted review
Rated 1 out of 5 stars

Absolut cheap and lowest quality

Absolut cheap and lowest quality! Comes directly from China and nothing is as described. The suit at least fits but it stinks to hell and the material is pure plastic sh*t! Do not order! It‘s the cheapest china sh*t you could get! You will not be satisfied!
They even sent me a wrong shirt and support is not reacting.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

British elegance, perfect quality!

First of all, I want to thank Birmingham for the exceptional quality of their suits. I rarely leave reviews, but it seemed important to me to highlight the excellence of their clothing: a perfectly tailored double-breasted suit, and an extremely professional customer approach, with precise questions about sizes to adjust the suit to perfection.I also wish to thank Victor for his professional approach, which inspires confidence and genuinely makes you want to purchase from the site, as well as Imen for her professionalism and responsiveness, which further reinforces customer trust.Thank you all. I highly recommend Birmingham.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Comments and suggestions

My only comment on this is that they should provide a way to track the package as I didn't even know when my package arrived until I asked about it lol, but regarding the clothes it is fantastic, exquisite quality of the fabric, the design is wonderful, you feel and you see the quality everywhere, I am very happy with the purchase, it is completely worth every penny I spent on this purchase, I also appreciate the attention of Mr. Victor for choosing my sizes more intelligently and avoiding returns in this way, as well as solving my doubts regarding the whereabouts of my order. Thank you very much for everything.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

professionalism and seriousness

I received the suit and coat today and after trying them on, they look like they were tailor-made!
Thank you very much Imen and Victor for your professionalism and seriousness.
I will look very elegant for my son's wedding.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Perfect customer service

Due to some personal issues I had to cancel my order, so I sent them an email.
They replied quickly and the manager took care of the cancellation and kept me posted.
I regret i could not try their wear but will still recommend this site to all who like decent suites.
I will order again when the time is right

26 September 2025
Unprompted review

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