I have had a very positive and supportive experience working with Lisa. She is patient, professional, and extremely knowledgeable. Lisa took the time to explain everything clearly and in detail, ens... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
One of the best all round systems in social care for recording and evidencing what you do and how you do it. The analytics provide you with everything you need for key performance indicators and CQC... See more
Company replied
List of clients at my finger tips, care plans, tasks and call logs to keep you informed and updated. Concerns are easily raised without having to speak to anybody. Would be super helpful if birdie... See more
Company replied
We have used 2 other CMS's. Birdie is incomparable. The support services are some of the most helpful people you will ever encounter. The system is CQC centred providing valuable insights into care de... See more
Company details
About Birdie
Written by the company
Birdie is the smart homecare technology partner.
We help homecare agencies work smarter – not just harder – by connecting every part of the business in one place. From care management and rostering to finance, auditing, and workforce planning, Birdie brings everything together on one intelligent platform.
Every minute matters in homecare. That’s why Birdie gives you the tools to act fast, prove quality, and plan with confidence. It automates time-consuming admin and surfaces the insights you need to deliver high-quality care, while supporting your bottom line.
Over 1,000 providers trust Birdie to power more than 60 million visits a year. Because when you have technology that works by your side, you can care more and worry less.
Contact info
4 Fulwood Place, WC1V 6HG, London, United Kingdom
- info@birdie.care
- birdie.care
4.5
Excellent
399 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Birdie is a good app and it is user…
Birdie is a good app and it is user friendly.
19 August 2024
Unprompted review
Reply from Birdie
Hi Mufaro,
We're delighted by your feedback. Thanks for letting us know we're on the right track! - Frances from Birdie
Works really well and is easy to use
Works really well and is easy to use
19 August 2024
Unprompted review
Reply from Birdie
Hi Donna,
Your review is very much appreciated. Thanks for choosing Birdie! - Frances from Birdie
Learning how to work in the industries
My experience is great due to attending the different training and learning how to work.
30 September 2023
Unprompted review
Reply from Birdie
Hi Robert,
Thank you so much for the great review - we really appreciate it.
- Frances from Birdie
Easy to use.
19 August 2024
Unprompted review
Reply from Birdie
Hi Abimola,
Thank you for the great review! We're so pleased you're happy with Birdie.
- Frances from Birdie
Reply from Birdie
Hi Ravinder,
Thanks for your wonderful feedback!
Frances from Birdie
Reply from Birdie
Hi Jignesh,
Thank you for your appreciation. We're so glad you're happy with our service! - Frances from Birdie
Reply from Birdie
Hi Oscar,
Thank you for the great feedback. We're so glad you're happy with our platform! - Frances from Birdie
The company is doing well in the area…
The company is doing well in the area of retraining and supervision, they also acknowledge the hardworking career. We are still expecting the company for more in the area staffing like other companies in uk.
19 August 2024
Unprompted review
Reply from Birdie
Hi Waheed,
Thank you for the great feedback - it's really appreciated! Frances from Birdie
Wonderful apps
19 August 2024
Unprompted review
Reply from Birdie
Hi Sakir,
Thank you for the great feedback. We're so glad you're happy with our app! - Frances from Birdie
Birdie has been very clear and easy to…
Birdie has been very clear and easy to use, with all the useful information on there.
19 August 2024
Unprompted review
Reply from Birdie
Hi Donna,
Thank you for the amazing review. We're so glad you're happy with our platform! - Frances from Birdie
We need to see total of hours per month…
We need to see total of hours per month on app
19 August 2024
Unprompted review
Reply from Birdie
Hi Christine,
Thanks for the great review!
In regards to seeing your total hours, you should be able to see this so I'd suggest reaching out to your care manager and/or our support team!
Thanks again for the lovely feedback,
Frances from Birdie
Absolutely very reliable,easy to use
Absolutely very reliable,easy to use
19 August 2024
Unprompted review
Reply from Birdie
Hi Charity,
Thank you for the amazing review - we're so pleased to hear of your positive experience using Birdie!
Frances from Birdie
Love this app easy to use and very…
Love this app easy to use and very useful
19 August 2024
Unprompted review
Reply from Birdie
Hi Joanne,
Thank you so much for the positive review, it's really appreciated by the whole team.
Best wishes,
Frances from Birdie
User friendly
I find Birdie very easy to use. It is a lot easier than having to write everything down with pen and paper.
19 August 2024
Unprompted review
Reply from Birdie
Hi C.Hardy,
Thank you for the amazing review, we really appreciate it! Frances from Birdie
Reply from Birdie
Hi Traceyk,
Thank you for the kind review! However, we're sorry to hear Birdie is no longer perfect for you - we'd love to understand why. If you contact our support team referencing this review, we can set up a chat with you!
- Frances from Birdie
Reply from Birdie
Hi Sujitha,
Thank you so much for the positive review, it's really appreciated by the whole team.
Best wishes,
Frances from Birdie
Reply from Birdie
Hi Abhiram,
Thank you for the amazing review, we really appreciate it! Frances from Birdie
Reply from Birdie
Hi Sharath,
Thank you for the great review, we really appreciate your kind words! Frances from Birdie
Reply from Birdie
Hi Paida,
Thank you for the 5* review, it's so appreciated!
Frances from Birdie
The Birdie App is really good
The Birdie App is really good, easy to navigate
19 August 2024
Unprompted review
Reply from Birdie
Hi there,
Thank you for the great review, we really appreciate your kind words! Frances from Birdie
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