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See what reviewers are saying

Rated 1 out of 5 stars

scam advert heavily promoted on Microsoft web homepage. Doctored with celeb endorsements, it is an utter scam. I have tried reporting to microsoft, who don't care as it is a paid advert

Rated 1 out of 5 stars

If I could give no stars I would. Placed my order 4 weeks later nothing delivered. Contacted them, delivered to the wrong address and the product sent was not what I ordered. Took them weeks to respon... See more

Rated 2 out of 5 stars

Like most here , was looking for a reputable company to assist with, in my case weight loss.I followed a bogus link involving Shark Tank, but thought i had researched diligently before purchasing Keto... See more

Rated 1 out of 5 stars

Total scam and wish I read the reviews before entering my card details. I didn't even click complete but they took money out of my card. I requested refund seconds after I realised they've charged my... See more

1.2

Bad

TrustScore 1 out of 5

245 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still waiting for my òrder of…

Still waiting for my òrder of Testoultra 5 Pack since 13 June 2022.They keep on saying there is a delay because of the 'hoiliday' or high demand of the product .They emailed me the socal led tracking number ALS20220614ZA5590087 the number my local postal office claims there is no such number.

21 July 2022
Unprompted review
Rated 1 out of 5 stars

I just got scammed with this company

I just got scammed with this company, my order was supposed to be £70, they instantly took £124 from my credit card, I phoned by bank right away and blocked my card, No among shown at checkout and no confirmation just an email about a membership! feel so stupid I thought it was dragons den, I’m normally so careful, why are they still trading as some reviews are quite old

16 July 2022
Unprompted review
Rated 1 out of 5 stars

Its a scam

Its a scam . When i order keto Extreme Burner. They took nearly 90 dollar from my account . I dont even get Any products or Any order confirmation . They took money from my account
Its 100% scam . Dont even go to there websites .

16 July 2022
Unprompted review
Rated 1 out of 5 stars

Misleading ads and no effects

I tried Keto Extreme after reading your ads. After 5 weeks I can confirm no change whatsoever in my weight. I now have re-read the ads and failed to find confirmation of the "research" on-line.
This kind of promotion should be illegal

11 July 2022
Unprompted review
Rated 2 out of 5 stars

SCAM ALERT do not deal with this…

Like most here , was looking for a reputable company to assist with, in my case weight loss.I followed a bogus link involving Shark Tank, but thought i had researched diligently before purchasing Keto Xtreme.Goods were promptly dispatched and in due course stated delivered though i never received.After repeated emails to support email, without response, goods arrived without any scan history, but i count myself lucky to have received my three bottles.After reading the trustpilot reviews, i won't be purchasing again.Buyer beware.For all those interested in weight loss methods, i can recommend intermittent fasting 16:8

15 June 2022
Unprompted review
Rated 1 out of 5 stars

I ordered from this company

I ordered from this company, they charged over twice the amount, I contacted them the response I got back was it has already been sent so they wouldn't refund, I have never received the product and I was offered a 50 % refund which I never got either. I order 3 bottles @$54.95 and was charged $327 not sure where they learned to add. DO NOT BUY FROM THEM

3 June 2022
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY

Ordered product $49. Thought strange no confirmation email, so checked bank. $375 charged. Phoned my bank, they are trying to get refund.
DONT BUY FROM THIS SCAM COMPANY!!!!!

4 May 2022
Unprompted review
Rated 1 out of 5 stars

Scam!!!

Scam!!!
Took more money that the purchase price and refuse to refund
Product never delivered.
Dont answer any e-mails

21 April 2022
Unprompted review
Rated 1 out of 5 stars

Very misleading advertising thought we…

Very misleading advertising thought we were dealing with a product backed by the Dragons den should have got a special offer buy three bottles and get two free which we believe should’ve been around £90 we couldn’t see the purchase price and after buying this product we found that the company was billing us for £176 immediately sent an email saying that this was wrong got no reply. After reading the small print we found we could ask for full refund within 30 days . We sent another two emails asking for full refund guess what no reply. Today we received five bottles with no information with it so basically there’s overcharge of £80 this company is the disgrace.Scam scam scam. Also who knows if it is safe to take.?

7 April 2022
Unprompted review
Rated 1 out of 5 stars

Can you give minus stars

Can you give minus stars? This company has not supplied the product but are refusing to refund my credit card. Stay away from them! They are atrocious at communication.
Leslie

5 April 2022
Unprompted review
Rated 1 out of 5 stars

SCAM Company

SCAM Company.
Products paid for on 3 Sept 2021 never arrived. BioTrim Labs insisted the products were shipped and landed. I checked with our local post and courier who had not received said package. It was already two months after they charged my card $226.38 for products I would never receive.
I requested a refund but they wanted to reship the products which I declined and insisted on a refund. They said the refund had been processed and could take 7-10 days to receive.

Quote,
"Dear Customer,

Thank you for your email.

Your refund request has been accepted and processed. Please be patient as it may take 7-10 business days for the money to be returned to your account.

We apologize for any inconvenience.

Kind Regards,
BioTrim Labs Support

___________________________________________________
Your initial message :

18-Nov-2021 12:51:19:"

NO REFUND WAS EVER RECEIVED.
I have sent several emails quoting their claim to have refunded but that their refund has never been received. Each time they reply with the same automated email,

Quote,
"Dear Customer,

Thank you for your e-mail.
Your request has been received, noted and forwarded urgently to the service in charge.
Please allow us a short delay to review your demand and give you a response as soon as possible.
Thank you for your interest in our products.

Kind Regards,
BioTrim Labs Support"

Today 16 March 2022, I just rang their customer service line +1 (877) 496-6522 and waited an hour on the phone with only an automated voice continually telling me to stay on the line and a customer service representative would be with me shortly. I'm guessing I would still be waiting several hours later and the call would never be answered by a real person. What a joke.

I have sent my email trail to the Fraud Dept in hopes to get BioTrim Labs shut down.

NB BioTrim Labs also have profiles on Facebook and LinkedIn

DO NOT DEAL WITH BioTrim Labs

15 March 2022
Unprompted review
Rated 1 out of 5 stars

i have just been notified by my bank…

i have just been notified by my bank that this company has charged my credit card. i have never heard of them and as a pensioner i would never pay $200 for something on line and anything i do buy on line is through paypal. i have just received a message to say my order has been sent. i have tried contacting them but everything is returned to me. thank god my bank were on the ball and contacted me regarding the charge. this company is a scam big time.

14 March 2022
Unprompted review
Rated 1 out of 5 stars

Complete Scam

Got a notification that my account was hacked. Looked through emails and saw I had been signed up for their premium package. I had never signed up or purchased anything. Cancelled bank card. Pursuing a refund on the amount that had gone through. A complete scam.

23 February 2022
Unprompted review
Rated 1 out of 5 stars

I brought two bottles of keto fat…

I brought two bottles of keto fat burner and got six which was advertised on Facebook.it was supposed to be endorsed by dragons den and the founders of the business was two sisters.tonight another keto fat burner was advertised and once again supported by the same dragons den personnel.strange dragons den two same product and once again the name has changed along with the packing for advertising reasons

21 February 2022
Unprompted review

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