I would give a 5 star rating, but my product was held up in customs for over a week before it was released. I know it's not Bioniq's fault, but something you should take into consideration when purch... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The granules are easy to take. I find interesting having personalised supplements tailored to my needs. I have started using bioniq GO but I would like to then change to bionic PRO for a better knowle... See more
Company replied
I received my first package 2 weeks ago, ripped open, taped up, and missing the custom bottle and a month of vitamin granules. I emailed the company and Polina returned my email within 24 hrs. S... See more
Company replied
Customer Service is Awesome. The best I have ever experienced with any company. Their response is lightening fast , transparent , informative . My 2 questions were answered promptly . Bioniq supple... See more
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Company details
Written by the company
From personalization to precision – supplements that work. Science-backed supplements designed for maximum absorption and convenience. Discover high-quality formulas that fit seamlessly into your routine, so you effortlessly get the nutrients you need. Launched in 2019, Bioniq is an international health tech company recognized as an industry leader in personalized supplements. After conducting years of testing, Bioniq has developed its award-winning products based on one of the largest and most genetically diverse biochemical databases in the world. Bioniq is also the chosen partner of leading medical institutions, athletic organizations, and athletes across the globe. Our mission is to make health more accessible and actionable.
Bioniq
Written by the company
- Bioniq- Personalized Supplements
- Bioniq offers the world’s most personalized supplements, so you get precisely the nutrients YOU need, without guessing. Bioniq replaces your other supplements - your 100% tailor-made formula provides maximum absorption with our prebiotic granules, which get nutrients past the stomach, for absorption in your intestines. Bioniq offers two personalized supplement options: Bioniq GO and Bioniq PRO: Bioniq GO utilizes AI-driven assessments to create a custom formula based on various factors like lifestyle and health goals. Your Bioniq GO formula includes up to 53 components to support wellness. Bioniq PRO takes personalization further with a 50-parameter blood test to identify your current, specific deficiencies. Your Bioniq PRO formula can contain up to 120 components for optimal supplementation. Both options allow your formula to evolve over time, with your changing needs. And both come with nutritionist support via the Bioniq app.
Bioniq.com
Money-back guarantee
We guarantee your money back if all your results are already optimal.
Contact info
United Kingdom
- bioniq.com
4.3
Excellent
806 reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This stuff is quality. You’ll know the 1st. So much better than GNC
The product came very quickly. They charge me exactly what they said they were gonna charge. Nothing more. Which is rare nowadays.
The product quality is exceptional and I can feel a difference within the first week. I would advise definitely give it a shot.
23 December 2025
Unprompted review
Reply from Bioniq
Hi Ryan,
Thank you so much for sharing your experience!
We’re thrilled to hear your order arrived quickly and that everything was exactly as promised. It’s wonderful that you felt a difference so quickly, that’s exactly what we hope for! Your recommendation means a lot, and we’re so glad you are trusting Bioniq.
Cheers to your continued personalized health journey!
Best regards,
The Bioniq Team
i attempted to cancel several times
i attempted to cancel several times, their system would not allow me to... now they wanna send it to debt collections... must be nice to have "technical difficulties" and make someone continue to use you. bioniq is a SCAM do NOT do business with them.
also look where most of their good reviews come from... they are obviously buying good reviews..
22 December 2025
Unprompted review
Reply from Bioniq
Hi James,
We’re sorry to hear about your experience. We want to be clear that Bioniq is a legitimate service, and we do not intentionally prevent cancellations or charge customers unfairly.
If anything is unclear or if you’d like us to review your account and assist further, please reach out to our team directly via the Help Center so we can look into this for you: https://help.bioniq.com/kb-tickets/new
We’re always open to resolving issues directly with our customers.
Best regards,
The Bioniq Team
Attentive with care!
Personalised, professional and deliver with responsibility!
8 December 2025
Unprompted review
Reply from Bioniq
Hi Costantine,
Thank you very much for your positive feedback!
Cheers to your continued and personalized health journey,
The Bioniq Team
I like the results I’m getting
I like the results I’m getting. I’ve noticed an increase in energy and I’m 7 days into taking my Bioniq supplements.
16 December 2025
Unprompted review
Reply from Bioniq
Hi Paul,
Those are incredible results for the first week, we very much look forward to seeing how you get on in the coming months!
Cheers to your continued personalized health journey :)
Best regards,
The Bioniq Team
So far so good
So far so good. Working on getting past the taste but it is so nice having every nutrient in one place and one easy dose.
8 December 2025
Unprompted review
Reply from Bioniq
Hello!
Thanks so much for sharing your thought on your personalized formula.
The taste can definitely take a little getting used to for some people, but it’s great to hear you’re already appreciating the ease of having everything your body needs in one personalized daily dose.
We’re really glad it’s feeling like a positive step so far.
Cheers to your continued and personalized health journey!
Best wishes,
The Bioniq Team
Reply from Bioniq
Hi Paula,
Thank you so much for sharing your positive feedback!
Cheers to your continued and personalized health journey :)
The Bioniq Team
Reply from Bioniq
Hi Kevin,
Thank you so much for your positive feedback!
Cheers to your continued and personalized health journey,
The Bioniq Team
They did honor their guarantee.
I ordered the Bioniq Go and it did not work out for me, had headaches after the second day. I sent an email to cancel and was told the refund would be for the first month but had to pay the second and third month! They state they have a money back guarantee if contacted within 10 days to cancel , which I did.
13 December 2025
Unprompted review
Reply from Bioniq
Hi Donald,
Thanks for sharing this and we’re sorry for the concern caused.
To clarify, your case was fully reviewed by our team, your Bioniq GO subscription was cancelled, and a full refund was issued to your original payment method. Our medical team also shared guidance to support symptom resolution and safe use, should you ever wish to retry.
We regret that your initial experience didn’t meet expectations, but we’re glad we were able to resolve this for you and appreciate you taking the time to share your feedback.
Best regards,
The Bioniq Team
So far so good
So far so good, main notice is probably the magnesium cause at night watching tv I feel more relaxed and end up falling asleep while watching the movie, I’m currently on a fast and only taking the vitamins and black seed oil
12 December 2025
Unprompted review
Reply from Bioniq
Hi Patrick,
Thank you so much for your positive review!
Magnesium is well known for its role in supporting relaxation and the nervous system, especially in the evening, so it makes sense that you’re noticing this effect.
It’s great to hear things are going well so far, and we appreciate you keeping us updated on your experience!
Cheers to your continued and personalized health journey,
The Bioniq Team
easy to take
10 December 2025
Unprompted review
Reply from Bioniq
Hi Simon, thank you so much for your positive feedback!
Don't know if psychological
Don't know if psychological, but I have been feeling better. I have been sleeping better, which gives me more energy. Because, I have more energy, I am more active, and the cycle continues...
9 December 2025
Unprompted review
Reply from Bioniq
Hi Andres,
Thank you so much for sharing this. What you’re describing is a very real and positive cycle!
Improved sleep supports energy and recovery, which naturally makes it easier to stay active. That increased activity then feeds back into better sleep and overall wellbeing. These small improvements often build on each other over time :)
We’re really glad to hear you’re feeling the difference and appreciate you taking the time to let us know.
Best regards,
The Bioniq Team
New bioniqs
It’s very new I think I’m a week in but since starting to work out again this can do nothing but help!!!
2 December 2025
Unprompted review
Reply from Bioniq
Hi Gerry,
Thank you so much for taking the time to share your feedback!
We very much look forward to seeing how you get on with your personalized formula in the coming weeks.
We are here if you need anything!
Best regards,
The Bioniq Team
Team Support
I would like to thank Polina from the Support team at Bioniq for her outstanding help. I had an issue with my shipment, and thanks to her quick action, my second package was delivered successfully. She handled the situation very professionally, solved the problem fast, and responded to my emails immediately. I truly appreciate her support and excellent customer service.
19 November 2025
Unprompted review
Reply from Bioniq
Hi Loay,
Thank you so much for taking the time to share this! We are so glad to hear that Polina was able to support you so quickly and ensure your second package arrived safely. She is truly dedicated to our members and will be delighted to read your words :)
We are grateful for your trust in Bioniq and are always here if you need anything at all.
Best regards,
The Bioniq Team
Quick delivery considering where its…
Quick delivery considering where its coming from. Starting to feel a little bit more energy. Its been only a week, but seems to be working well so far. Opted to try the collagen to see if it helps with my joint pain. 32 years of hockey are not kind to knees.
7 December 2025
Unprompted review
Reply from Bioniq
Hi Sean,
Thank you so much for sharing this! We are glad to hear your order arrived quickly and that you are already noticing a little more energy. It is still early, but those small shifts are always great to see.
We are here for anything you need as you continue your journey with Bioniq!
Best regards,
The Bioniq Team
I take quite a few supplements
I take quite a few supplements, and getting 8-10 pills down daily was not easy. Using your product is very simple. 2 scoops either directly swallowed or put into another liquid. Love the simplicity of it all !
8 December 2025
Unprompted review
Reply from Bioniq
Hello!
Thank you so much for sharing this with us! We are really happy to hear that the simplicity of Bioniq has made your routine easier and taken away the stress of so many daily pills. Making supplementation feel effortless is exactly what we aim for.
We are grateful to have you with us and are always here if you need anything.
Best regards,
The Bioniq Team
Reply from Bioniq
Hi Sergio!
Thank you so much for your positive words :)
We are here if you need anything!
Best regards,
The Bioniq Team
Reply from Bioniq
Hi Lee,
Thank you so much for your positive feedback, it means the world to us.
We are here if you need anything!
Best regards,
The Bioniq Team
Although I was unable to try Bioniq due…
Although I was unable to try Bioniq due to health reasons, I was very impressed with their service. Bioniq Go promptly canceled and refunded my subscription without any hassle. I appreciate their understanding and hope to try their product someday.
13 October 2025
Unprompted review
Reply from Bioniq
Hi Jamaal,
Thank you so much for your kind words. We completely understand that health circumstances can change, and we are glad the process felt smooth and supportive for you! Your wellbeing always comes first, and you are welcome to return whenever the timing feels right for you.
Wishing you the very best on your health journey, and thank you again for your trust.
Best regards,
The Bioniq Team
My experience with Bioniq
My experience with Bioniq is outstanding. From signing up to getting my shipment was a simple and easy process. The Bioniq team are extremely professional at what they do and out of every other company I trust them with my health.
4 December 2025
Unprompted review
Reply from Bioniq
Hi Kaan,
Thank you so much for sharing your experience!
We are really happy to hear that everything from sign up to delivery felt simple and smooth for you. Our team puts a lot of care into making the process clear and supportive, so your trust means a lot to us.
We are grateful to be part of your health journey and are always here if you need anything.
Best regards,
The Bioniq Team
Great customer service always
4 December 2025
Unprompted review
Reply from Bioniq
Thank you so much for your positive feedback Danyaal, it means the world to us!
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