This company’s return policy has a short window, 14 days. It doesn’t give you much time to try the product out. It also charges a restocking fee. I returned two unopened bottles but only received c... See more
Company replied
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Review summary
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The representatives at Bioma have been quick to answer and / or respond to my questions. Their subscription requirements still have me on the fence with the requirements for cancelation. Pro... See more
Company replied
All of the promotions at the end of the ordering process made me 2nd guess the validity of this company. I don’t like feeling pressured to buy more.
Company replied
I HAVE USED THIS PRODUCT BEFORE, AND IT DOES HELP YOU TO LOSE WEIGHT. Only problem is they try to get you to keep purchasing other bottles for this and that. I am not by far able to afford that. So, y... See more
Company replied
Company details
About Bioma.Health
Written by the company
Less Gut Discomfort. More Freedom to Enjoy Life.
Bioma Health - probiotics for gut health and weight control.
Contact info
315 Montgomery street, 94104, San Francisco, United States
- hello@bioma.health
- bioma.health
4.1
Great
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SCAM ALERT!!!!
SCAM ALERT!!!!! I'd give 0 stars if available. I returned the product and am STILL waiting for my refund. Keep telling me the warehouse needs to check items returned and can take 10-30 days. We'll guess what I have my proof of delivery and it's WELL OVER 30 DAYS and you're still giving me the same BS line. I am now having to contact my bank, the BBB and the authorities to ensure they dont SCAM anyone else!
1 September 2026
Unprompted review
Reply from Bioma.Health
Hi Miranda,
We’re sorry to hear about the continued delay and understand your frustration with still waiting for your refund.
Since you’ve already been in touch with our team, please contact us again at hello@bioma.health from the email address associated with your order so we can review the status of your return and refund further.
Best,
Bioma Team
Reply from Bioma.Health
Hey Shandley,
Thank you for leaving your feedback! We’re so glad to hear you had a great experience with our customer service. If you have any questions, we’re always here to help. 🙌
Best regards,
Bioma Team
Fewer offers after paying
1 September 2026
Unprompted review
Reply from Bioma.Health
Hey Amy,
We’re sorry to hear you’ve noticed fewer offers after placing your order, and we understand how that can be frustrating. Please contact us so we can look into this for you and provide personalized assistance. 💚
Best regards,
Bioma Team
I I like the subscription because I’ll…
I I like the subscription because I’ll have them when I need a refill. I have been using Bioma and it really helps
1 September 2026
Unprompted review
Reply from Bioma.Health
Hey Linda,
Thank you for sharing your feedback! We’re glad to hear you’re enjoying the convenience of the subscription and that Bioma has been a helpful part of your routine. If you have any questions, we’re always here to help. 💚
Best regards,
Bioma Team
No comment at this time
1 September 2026
Unprompted review
Reply from Bioma.Health
Hey there,
Thank you for leaving your feedback! We appreciate you taking the time to share your experience with us. If you have any questions, we’re always here to help. 😊
Best regards,
Bioma Team
Reply from Bioma.Health
Hey Diane,
Thank you for leaving your feedback! We’re glad to hear your ordering experience went smoothly, and we appreciate you choosing Bioma. If you have any questions, we’re always here to help. 😊
Best regards,
Bioma Team
First of all I ordered the GLP-1 on…
First of all I ordered the GLP-1 on 8/5/26 and I have not received it as yet, so where is it? Now as far as my experience went, I had to go through it twice, and I did not like some of the questions, as they did not help me at all. But I did give you a 5 star!
31 August 2026
Unprompted review
Reply from Bioma.Health
Hi John,
Thank you for taking the time to share your review. Please contact our team at hello@bioma.health from the email address associated with your order so we can check the status of your shipment and assist you further.
We also appreciate your feedback regarding the additional offers during the ordering process and will keep it in mind as we continue improving the experience. 💚
Best,
Bioma Team
Easy to navigate
Easy to navigate. Makes sense to fix your gut rather than put artificial stuff via a shot into your body.
31 August 2026
Unprompted review
Reply from Bioma.Health
Hey Robin,
Thank you for leaving your feedback! We’re glad you found our website easy to navigate and appreciate you sharing your perspective on supporting your gut health. If you have any questions, we’re always here to help. 🌿
Best regards,
Bioma Team
LIFE IS GOOD
31 August 2026
Unprompted review
Reply from Bioma.Health
Hey Carlos,
Thank you for sharing your positive energy with us! We’re happy to hear that life is good and truly appreciate you taking the time to leave feedback. If you have any questions, we’re always here to help. 😊
Best regards,
Bioma Team
Terrible customer service
Terrible customer service, misleading policies. There are many better, less expensive solutions out there.
3 August 2026
Unprompted review
Reply from Bioma.Health
Hi Sascha,
We’re sorry to hear that your experience with our customer service and policies left you disappointed. We appreciate you taking the time to share your feedback.
If you’d like us to review any concerns related to your order or subscription, please contact our team at hello@bioma.health from the email address associated with your order.
Best,
Bioma Team
Very descriptive and informative.
31 August 2026
Unprompted review
Reply from Bioma.Health
Hey Kim,
Thank you for leaving your feedback! We’re glad you found the information descriptive and helpful. If you have any questions, we’re always here to help. 🌿
Best regards,
Bioma Team
Love the product & great service
Love the product and always have great customer service when needed.
28 August 2026
Unprompted review
Reply from Bioma.Health
Hey Krista,
Thank you for sharing your feedback! We’re so glad to hear you’re enjoying the product and have had a great experience with our customer service. If you ever have any questions, we’re always here to help. 💚
Best regards,
Bioma Team
This was very easy to navigate.
31 August 2026
Unprompted review
Reply from Bioma.Health
Hey John,
Thank you for leaving your feedback! We’re glad to hear you found everything easy to navigate and had a smooth experience with us. If you have any questions, we’re always here to help. 😊
Best regards,
Bioma Team
I am hoping losing the weight is really…
I am hoping losing the weight is really this simple!
31 August 2026
Unprompted review
Reply from Bioma.Health
Hey Janet,
Thank you for sharing your feedback! We’re glad you’re giving Bioma a try and hope you have a positive experience as you build your routine. If you have any questions, we’re always here to help. 💚
Best regards,
Bioma Team
Misleading information on subscription…
Misleading information on subscription cost and costs to cancel.
24 August 2026
Unprompted review
Reply from Bioma.Health
Hi Ilana,
We’re sorry to hear that the subscription information wasn’t clear during your experience.
We’d like to clarify that customers can choose between a one-time purchase and a discounted subscription before placing their order. We appreciate your feedback and understand the importance of having the purchase options and terms clearly communicated.
If you have any questions or need assistance with your order, please contact our team at hello@bioma.health.
Best,
Bioma Team
Subscription issues
I totally forgot I had a subscription and reordered. Not only reordered but accidentally ordered twice, resulting in two more subscriptions. I sent a request to cancel subscriptions and got a quick reply. After they found the problem they fixed it without a hassle. I have never had an issue with Bioma and their customer service. The answer all questions.
25 August 2026
Unprompted review
Reply from Bioma.Health
Hey Scott,
Thank you for sharing your experience with us! We’re glad we could quickly sort out the subscription mix-up and make the process hassle-free, and we truly appreciate your kind words about our customer service. If you ever have any questions or need assistance, please reach out to us, and we’ll be happy to help. 💚
Best regards,
Bioma Team
I don’t like answering all of the…
I don’t like answering all of the questions
30 August 2026
Unprompted review
Reply from Bioma.Health
Hi Tina,
Thank you for sharing your feedback. We understand that the number of questions can make the experience feel longer, and we appreciate you letting us know your thoughts. 🙏
Best,
Bioma Team
Reply from Bioma.Health
Hey Eduardo,
Thank you for giving Bioma a try! We hope you have a positive experience and look forward to hearing how you get on. If you have any questions, we’re always here to help. 🌿
Best regards,
Bioma Team
Sounds like it may help if I can take it
30 August 2026
Unprompted review
Reply from Bioma.Health
Hey Julie,
Thank you for sharing your thoughts! We understand you may want to make sure Bioma is right for you before getting started. If you have any questions, we’re always here to help. 😊
Best regards,
Bioma Team
Customer service is terrible!
Customer service is terrible!! All online, got 3different answers on simple questions. Such as how many to take,how many pills in each bottle?? Don’t waste your money!!! There are many other products that will work.
5 August 2026
Unprompted review
Reply from Bioma.Health
Hi Mari,
We’re sorry to hear that your experience with our customer service was frustrating. We understand how important it is to receive clear and consistent information about the product you purchased, and we appreciate you bringing this to our attention.
Please contact us at hello@bioma.health from the email address associated with your order so our team can review your concerns and provide the information you need.
Best,
Bioma Team
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