Biolabshop Reviews 

450
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 240 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, often noting significant positive results and value. Many people also highlight the fast and efficient delivery service, with items frequently arriving quickly. Additionally, numerous consumers commend the customer service for being helpful, responsive, and effective in resolving issues. However, some customers also noted issues with customer support, experiencing unresponsiveness, difficulty obtaining tracking information, or problems with order resolution. A few other people also felt that some products were ineffective, or that orders were incorrect, mislabeled, or not shipped as expected, leading to concerns about payment and refunds.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant dissatisfaction... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers praising the support as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Third time using Biolab and first time having a issue (which was the postman’s fault) - customer support were on it quickly and got the problem solved

Rated 5 out of 5 stars

My experience with them has been very positive, I’m surprised by the negative reviews. I have been doing a course of dihexa and feel great, I can’t chalk it up to placebo. If I take more than 10mg I g... See more

Rated 5 out of 5 stars

After trying several UK suppliers of 5-Amino-1MQ, Biolab has clearly been the most reliable. Before finding them, I purchased the same product from an Amazon seller and two other UK compani... See more

Rated 5 out of 5 stars

The best products I've been using for several years and have never been disappointed. I recommend them to everyone. PL najlepsze produkty ktorych uzywam od kilku lat i Nigdy sie nie zawiodłem p... See more


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

Written by the company

BIOLAB SHOP — Elevate Your Wellness & Master Biohacking At BIOLAB SHOP, we specialize in curating wholesale and retail supplies of high‑quality supplements, including peptides, amino acids, nootropics, and adaptogens, all designed to support enhanced performance, recovery, longevity, and overall wellbeing. What truly sets us apart is our commitment to scientific rigour and product integrity. We’re proud to back every formula with rigorous laboratory testing, ensuring you receive only products that meet the highest standards of purity and efficacy. Whether you're a seasoned biohacker, an athlete striving for new heights, or simply someone passionate about living your healthiest life, BIOLAB SHOP is your trusted partner. From recovery‑boosting peptides and cognitive enhancers to vitality‑supporting supplements and targeted adaptogens—our catalogue reflects both innovation and ambition.


Contact info

4.0

Great

TrustScore 4 out of 5

450 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(450)

344 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would like to sinExcellent service client – Merci Biolabcerely thank the…

I would like to sincerely thank the entire Biolab team for their professionalism and excellent customer service. There was an issue with the delivery of my order, but they handled everything quickly and kindly. Without any extra cost, they resent my package and I received it successfully.

A big thank you to the whole team for your fast response, great support, and respect for your customers. I highly recommend Biolab with confidence. Thank you again!

22 April 2026
Unprompted review
Rated 3 out of 5 stars

Took my money, sent no product, taken two weeks chasing, still no product

I ordered and it wasn't received. Biolab told me that the order wasnt issued as payment was declined, it wasn't and my bank told me during a call it was taken. I contacted them again as they took my money providing all details to rectify their error including payment reference and order no. After taking a day then coming back telling me to prove the payment rather than checking the details already shared, they blanked me another day or so and following chasing, eventually responded to they are shipping the order from 2 weeks ago. I have used them fine in the past, the order did come in the end but it was a very dissapointing experience. There was no apology and it damaged my trust in the company.

14 April 2026
Unprompted review
Biolabshop logo

Reply from Biolabshop

Thank you for your message.
We would like to clarify that this situation was caused by a temporary webhook issue on the payment system side. Unfortunately, in rare cases, this can result in a payment being taken while the order is not immediately registered correctly in our system.
We understand this was frustrating, and we truly appreciate your patience. The verification was not completed immediately as our customer support chat is handled by two team members, which can occasionally cause slight delays in reviewing detailed cases like this.
We’re glad your order has now been delivered, and we appreciate you bringing this to our attention.
Wishing you all the best.

Rated 1 out of 5 stars

SCAM !!

SCAM !!! One big scam! No costumer serivce respond ! Zero contact via email or whatsap ! Dont buy from them all the reviews are paid they changing comapny name :

uk.trustpilot. com/ review/ bio-lab.shop

Thats themes too ! Dont BUY!!!!

Zero respond SCAMERS ! They will Ignore you after you pay !

17 April 2026
Unprompted review
Biolabshop logo

Reply from Biolabshop

Dear Jacob,
We take statements like this very seriously, however we must clarify several important points.
First, we have never changed our company name. The Trustpilot page you referenced is not affiliated with us. The only official and verified Trustpilot profile claimed by our company is the one directly linked to Biolab Shop.
Secondly, we are unable to locate any order under your name in our system. For this reason, we kindly ask you to provide your order number and full details of the issue, so we can properly investigate and assist you.
Regarding communication — while we are currently experiencing delays in email responses, every customer receives support within 24 hours via our official WhatsApp Business channel, which is our only verified and active customer support line.
We are always here to help genuine customers, but we do not accept false or misleading claims about our business.
Please contact us directly with your order details so we can resolve this matter promptly.
Kind regards,
Biolab Shop

Rated 5 out of 5 stars

I’m very satisfied with Biolab as a…

I’m very satisfied with Biolab as a brand. The product quality is consistently high, and everything I’ve tried so far has met or exceeded my expectations. The formulations feel well thought out, effective, and reliable.

What really stands out is the price-to-performance ratio. Compared to many other brands on the market, Biolab offers excellent value without compromising on quality. You really feel like you’re getting what you pay for—and often more.

Shipping and packaging have also been smooth and professional, which adds to the overall positive experience. I would definitely recommend Biolab to anyone looking for high-quality products at a fair and reasonable price.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Biolabshop delivers top-tier quality…

Biolabshop delivers top-tier quality and real results.
From product purity to effectiveness, everything is on a professional level. The supplements are clean, well-formulated, and you can feel the difference in performance, recovery, and overall energy. Packaging is solid, delivery is reliable, and customer service is responsive and serious about athletes’ needs.

If you’re looking for trusted supplements with no compromises, Biolabshop is a brand you can rely on with confidence.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

GREAT CUSTOMER SUPPORT

The Support should get a 10 out of 10 Rating here!!!! Packages are arriving and if not the Support is super responsive and is troubleshooting just great! Greatest customer service in a long time! Thank you biolabshop.eu thank you Laura :)

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy to navigate website.

Easy to navigate website.
Fast shipping.
Beautiful packaging
Amazing customer support!
I 100% recommend. I ordered from Canada and still received my order quickly for those whom order internationally.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

The first time i started Peptides was…

The first time i started Peptides was from biolabs. I ordered GHK-CU and within 2 weeks I noticed significant results. My skin was glowing, my hair got 3 times thicker, my scalp did not itch. My allergies and migraines even disappeared. When I wanted to order a new stack, the items was sold out. I ordered from Primalpeptides instead, which was GHK, BPC and TB. All my results disappeared and I have not noticed any difference.

From here on, I will not order any peptides if it is not from Biolabs. They sell out for a reason, because their products is legit. You buy cheap, you get cheap.

20 February 2026
Unprompted review

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