Third time using Biolab and first time having a issue (which was the postman’s fault) - customer support were on it quickly and got the problem solved
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BIOLAB SHOP — Elevate Your Wellness & Master Biohacking At BIOLAB SHOP, we specialize in curating wholesale and retail supplies of high‑quality supplements, including peptides, amino acids, nootropics, and adaptogens, all designed to support enhanced performance, recovery, longevity, and overall wellbeing. What truly sets us apart is our commitment to scientific rigour and product integrity. We’re proud to back every formula with rigorous laboratory testing, ensuring you receive only products that meet the highest standards of purity and efficacy. Whether you're a seasoned biohacker, an athlete striving for new heights, or simply someone passionate about living your healthiest life, BIOLAB SHOP is your trusted partner. From recovery‑boosting peptides and cognitive enhancers to vitality‑supporting supplements and targeted adaptogens—our catalogue reflects both innovation and ambition.
Contact info
United Kingdom
- +44 739 8562 456
- info@biolabshop.eu
- biolabshop.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 53% of negative reviews
Typically replies within 48 hours
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I would like to sinExcellent service client – Merci Biolabcerely thank the…
I would like to sincerely thank the entire Biolab team for their professionalism and excellent customer service. There was an issue with the delivery of my order, but they handled everything quickly and kindly. Without any extra cost, they resent my package and I received it successfully.
A big thank you to the whole team for your fast response, great support, and respect for your customers. I highly recommend Biolab with confidence. Thank you again!
Took my money, sent no product, taken two weeks chasing, still no product
I ordered and it wasn't received. Biolab told me that the order wasnt issued as payment was declined, it wasn't and my bank told me during a call it was taken. I contacted them again as they took my money providing all details to rectify their error including payment reference and order no. After taking a day then coming back telling me to prove the payment rather than checking the details already shared, they blanked me another day or so and following chasing, eventually responded to they are shipping the order from 2 weeks ago. I have used them fine in the past, the order did come in the end but it was a very dissapointing experience. There was no apology and it damaged my trust in the company.

Reply from Biolabshop
SCAM !!
SCAM !!! One big scam! No costumer serivce respond ! Zero contact via email or whatsap ! Dont buy from them all the reviews are paid they changing comapny name :
uk.trustpilot. com/ review/ bio-lab.shop
Thats themes too ! Dont BUY!!!!
Zero respond SCAMERS ! They will Ignore you after you pay !

Reply from Biolabshop
Very good company and supplements
Very good company and supplements, highly recommended
I’m very satisfied with Biolab as a…
I’m very satisfied with Biolab as a brand. The product quality is consistently high, and everything I’ve tried so far has met or exceeded my expectations. The formulations feel well thought out, effective, and reliable.
What really stands out is the price-to-performance ratio. Compared to many other brands on the market, Biolab offers excellent value without compromising on quality. You really feel like you’re getting what you pay for—and often more.
Shipping and packaging have also been smooth and professional, which adds to the overall positive experience. I would definitely recommend Biolab to anyone looking for high-quality products at a fair and reasonable price.
Biolabshop delivers top-tier quality…
Biolabshop delivers top-tier quality and real results.
From product purity to effectiveness, everything is on a professional level. The supplements are clean, well-formulated, and you can feel the difference in performance, recovery, and overall energy. Packaging is solid, delivery is reliable, and customer service is responsive and serious about athletes’ needs.
If you’re looking for trusted supplements with no compromises, Biolabshop is a brand you can rely on with confidence.
GREAT CUSTOMER SUPPORT
The Support should get a 10 out of 10 Rating here!!!! Packages are arriving and if not the Support is super responsive and is troubleshooting just great! Greatest customer service in a long time! Thank you biolabshop.eu thank you Laura :)
Easy to navigate website.
Easy to navigate website.
Fast shipping.
Beautiful packaging
Amazing customer support!
I 100% recommend. I ordered from Canada and still received my order quickly for those whom order internationally.
I paid ten days ago, still nothing shipped.
I paid ten days ago and product still has not shipped. I've asked for my money back - no response. I telephone and they do not answer - then they tell me on WhatsApp to stop calling.
I am more than satisfied with Bio Lab
I am more than satisfied with Bio Lab! The quality is top-notch, and the service is outstanding. They are incredibly accommodating and professional—highly recommended!
The first time i started Peptides was…
The first time i started Peptides was from biolabs. I ordered GHK-CU and within 2 weeks I noticed significant results. My skin was glowing, my hair got 3 times thicker, my scalp did not itch. My allergies and migraines even disappeared. When I wanted to order a new stack, the items was sold out. I ordered from Primalpeptides instead, which was GHK, BPC and TB. All my results disappeared and I have not noticed any difference.
From here on, I will not order any peptides if it is not from Biolabs. They sell out for a reason, because their products is legit. You buy cheap, you get cheap.
Fast delivery and great support from…
Fast delivery and great support from customer service via whatsapp.
Great service
Prompt delivery, product was good with clear instructions on reconstitution. will be buying again
Love the products Bio Lab and the…
Love the products Bio Lab and the service, great range and a great team. I have been for various products for a couple of years now highly recommend.
Good products
Had problems with my order
Had problems with my order, I made a mistake, but the Team helped me immediately, and gave me Tips. I Think they are the most trustworthy Shop in the Market! Thank you!
good service
Good service and great quality a lot of…
Good service and great quality a lot of products to chose
Very good support if you have questions
Very good support if you have questions
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