BIOFLAMES UK Reviews 

1
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TrustScore 3.5 out of 5

3.7

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Company details

  1. Fireplace Store

Written by the company

BIOFLAMES UK is an online retailer specialising in bioethanol fireplaces, fuel and accessories for customers across the United Kingdom. We believe that creating a warm, inviting home should be affordable, with thoughtfully designed fireplaces that bring the atmosphere of a real flame into everyday living. Our collection includes freestanding bioethanol stoves, wall-mounted fireplaces, compact tabletop models and traditional portal designs. From a subtle finishing touch to a striking centrepiece, we offer styles to complement both contemporary and classic interiors, with options for different spaces and budgets. Bioethanol fireplaces provide a real flame without requiring a chimney, flue or electrical connection. This makes them an appealing option for homes and flats where a conventional fireplace may not be practical. They offer an atmospheric focal point and supplementary warmth, with each model used in accordance with its instructions and ventilation requirements. Alongside our fireplaces, we supply bioethanol fuel and a selection of accessories, including ceramic logs and practical essentials to help customers complete their fireplace setup. We understand that choosing a fireplace online can raise questions. Whether you would like to compare designs, check product details or ask about an existing order, we are happy to help. Our approach centres on friendly communication, useful advice and attentive customer service. At BIOFLAMES UK, our aim is simple: to make stylish bioethanol fireplaces accessible and help our customers choose something they will enjoy having in their home. Explore our collection at bioflames.co.uk.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1 review

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3.7

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1 review in the last 12 months

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Rated 5 out of 5 stars

Cosy atmosphere

Good communication with the customer; the fireplace is worth the price. You can feel the heat coming from it after just a few minutes. I am satisfied with my purchase.

4 October 2026
BIOFLAMES UK logo

Reply from BIOFLAMES UK

Thank you so much, Adam, for your lovely 5-star review!

We're delighted to hear that you're happy with your fireplace and that you're already enjoying the warmth and cosy atmosphere it creates.

It's especially lovely to know that you appreciated our customer service. Your feedback means a lot to us as a growing business.

Thank you again for choosing BIOFLAMES UK. We hope you enjoy your fireplace for many years to come!

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