Bio4Men Reviews 

30
TrustScore 4 out of 5

4.0

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Company details

  1. Cosmetics Industry
  2. Foot Care
  3. Hair Product Store
  4. Skin Care Products Vending Machine

Written by the company

Bio4men staat voor 100% natuurlijke huidverzorging voor mannen. Biologisch, fairtrade, niet op dieren getest, eco!


Contact info

4.0

Great

TrustScore 4 out of 5

30 reviews

5-star
4-star
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2-star
1-star

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4.0

All reviews

(30)

4 reviews in the last 12 months

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Rated 3 out of 5 stars

Generally Reliable, but Refund Issue on Recent Order

I have placed several orders with Bio4Men in the past, and most of them went smoothly without any issues. However, my recent experience has been disappointing.

I decided to return an order under the EU Consumer Rights Directive and sent the package back unopened. According to the tracking information, it was delivered to the shop on December 7, 2024. Despite multiple follow-ups and the 14-day refund period having passed, I have neither received a response nor a refund.

While my past experiences with the shop were positive, the lack of communication and failure to resolve this issue is concerning. I hope they address this situation promptly, as it stands in stark contrast to my previous interactions.

28 November 2024
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Reply from Bio4Men

Hai Markus, thank you for your patronage in the past years!

Your returned order is delivered on December 7th. I can only apologize and we refunded your money yesterday. In appreciation of your patronage and the fact that we made a mistake in refunding you, please find in your email a small gesture to make up for it.

With kind regards,
Robin

Rated 5 out of 5 stars

As described!

As described!
Feels more natural than the competition but need to further test the product

20 December 2023
Rated 1 out of 5 stars

The poduct was not available

The poduct was not available. I got mail if I wanted to cancel. I answered: yes. A month later I got the product. It was a holiday present of a friend. She got it, when she was already back…

17 June 2023
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Reply from Bio4Men

Dear Stef, Im sorry your holiday present didn't make it on time, unfortunately something went wrong in the communication and the order was processed anyway. Thank you for your feedback!
With appreciation, Robin

Rated 1 out of 5 stars
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Reply from Bio4Men

Hai Michael,
I'm sorry to see that you gave my company a 1-star review. You can find the directions for use on our website.
https://www.bio4men.com/en/product/john-masters-moroccan-clay-purifying-mask-2/
If you have any other questions you can send us a mail too.
I hope this helps and please let us know how you like the product!

With kind regards,

Robin

Rated 1 out of 5 stars

Wrong product

It’s not the product as shown in the picture…really disappointed!

14 December 2022
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Reply from Bio4Men

I'm sorry to read that the water bottle isn't what you expected it to be. My sincerest apologies and i will contact you through e-mail to solve this with you. Warm regards Robin

Rated 5 out of 5 stars

Excellent service !

Ordered product was not available and Robin came with additional offer, for more expensive product, which should be paid for same price, with no extra charge on it.
Good service, arrived on time, good product.
Thanks again Robin, especially for your hand written letter accompanying the package !

22 December 2022
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Reply from Bio4Men

Always happy to make the customer happy! Thank you for your kind review and your nice words! Warm regards, Robin

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