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Bill's Exhausts Reviews 

288
•
TrustScore 4 out of 5

4.2

Motorcycle Parts Store
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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent communication and service, noting that staff are friendly, knowledgeable, and responsive, providing timely updates and assistance. Many people highlight the fast and efficient delivery, with products often arriving well-packaged and ahead of schedule. Reviewers are also very satisfied with the quality and accuracy of the products received, often finding unique items. However, some customers experienced significant delays in receiving orders, with items taking months or being backordered despite showing as in stock. A few people also reported receiving incorrect or incomplete products, such as missing hardware or parts that did not fit.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers stating that the products received... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast processing and shipping of online... See more

Service

Customers consistently note positive experiences with service, often describing it as fast, friendly,... See more

Order

People report ambiguous experiences with order processing and delivery, with some customers experiencing... See more

Staff

Customers had positive experiences with staff, consistently praising their fast, friendly, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bill provided frequent and informative emails regarding the status of my order. The Arrow mufflers for my Ducati were made to order and shipped from Italy to Miami, at which time Bill processed thrm t... See more

Rated 5 out of 5 stars

BUY THROUGH HIM!! If you want to be taken care of and top tier communication and customer service on your orders go with bills exhaust! My Yamaha R9 exhaust had a problem and he answered and sent one... See more

Rated 5 out of 5 stars

Phenomenal customer service!! Bill responded in minutes to an email I sent him at 9pm. He immediately reached out to the manufacturer and they made a new muffler in Italy & shipped it to Bill's exhau... See more

Rated 5 out of 5 stars

Everything went smoothly! Bill's is pretty accurate on estimated shipping times. Even their customer service is great with responding quickly! I would highly recommend them for others. I will also con... See more

Company details

  1. Motorcycle Parts Store
  2. Motorcycle Equipment and Accessories Store
  3. Motorcycle Shop

Written by the company

Based in United States, Bill's Exhausts Since 2009 Offers Motorcycle Performance Parts Like Exhausts, Air Filters, Engine Parts, Sprockets ,Wheels And Many More.

Contact info

4.2

Great

TrustScore 4 out of 5

288 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(288)

95 reviews in the last 12 months

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Rated 5 out of 5 stars

SC Project Exhaust shipping

I ordered SC Project exhaust and it took 4 months to get it, which sucked but it’s not Bills fault! He sent it immediately when he got it from SCP.. quick shipping from there and perfect customer service! Thanks 😊

16 October 2025
Rated 5 out of 5 stars

Great CS representative

I called with questions in regards to an exhaust set up for 24 Ducati Monster SP. Juan took the call asked the appropriate questions and then provided me with some additional information as it relates to volume.

15 October 2025
Rated 5 out of 5 stars

Buy with confidence!

Available products, great prices, fast shipping with excellent communication throughout. Second full exhaust system I have purchased though Bill's and will do so again and recommend to anyone needing parts.

9 October 2025
Rated 5 out of 5 stars

They are excellent!!

They are excellent!!! Great communication and got my exhaust for my 2024 Honda Crf1100l the next day. And also a hand written thank you from Bill. Thanks again I’m going to installing it today, Eric

9 October 2025
Rated 5 out of 5 stars

Quality service

When I called to ask questions before and after ordering I actually got a person from the shop, and they answered any questions I had.

6 October 2025
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I had ordered on the wrong card. Changed my mind on what i wanted and still got my order in the delivery date range. Will 100% be ordering here again.

4 October 2025

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