Getting a video here is EASY, no matter whether you need 20 videos or just one. The process is fast, easy, and straightforward. Not the case with most other similar services with their MOQs, credits,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Getting a video here is EASY, no matter whether you need 20 videos or just one. The process is fast, easy, and straightforward. Not the case with most other similar services with their MOQs, credits,... See more
Company replied
Billo Team, I hope this message finds you well. I just wanted to take a moment to express how impressed I am with your platform. Billo has been incredibly easy to use and has truly streamlined... See more
Company replied
Our experience with Billo has been amazing! Here's why: 1. Extensive list of creators to choose from 2. Turnaround time of the videos has been 24-48 hours which is amazing 3. Billo customer ser... See more
Company replied
Everything is just so simple. Connecting with these brands makes things extremely easy. You know exactly what you're getting into even before you apply and when you're accepted, you don't need to... See more
Company replied
Billo is the first-of-its-kind creator marketing platform that turns brand-creator partnerships into a measurable growth channel. It brings creative collaboration, testing, and scale into one data-fed workflow, so teams go from idea to winning ad without the guesswork.
584 Castro St #2163 , 94114, San Francisco, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and affordable videos for UGC. There are a ton of creators to choose from and Billo really holds them accountable and on their deadlines. The set up process is easy and the videos have come out great!

Reply from Billo
Bad customer service and the content creators' quality are not the best.

Reply from Billo
I absolutely loved using billo! my creator david clark… He was exceptionally good at being on camera and he could probably be in movies i swear! Overall im very happy!! Will definitely be using agaim!

Reply from Billo

Reply from Billo
Billo has been a great resource in connecting me with brand and brand work. The app is super easy to use and the request are formatted in a way that's super easy to understand.
Not to mention the representatives at Billo are nice , helpful and very communicative.

Reply from Billo
I used this app for the first time to create a UGC Video Ad and find it simply awesome, so affordable, and easy to use. Highly recommended.

Reply from Billo

Reply from Billo
Alyssa lopez has taken way to long to make and send me my video I gave her 1 1/2 weeks to say something or send me my video and nothing, theni have to message her 2 times asking whats going on and she replies 2 days later with she was on vacation it will be done tonight or tomorrow. Of course those says pass and still nothing no update at all absolutely ridiculous its been a month and ive yet to receive anything absolutely terrible alyssa lopez should not be allowed to be a creator.

Reply from Billo
Guidelines are straight forward, easy to use app and always easy to reach out to Billo incase you need help.

Reply from Billo
Great asset for busy business owners that dont have the time to develop a content team. For 99 bucks you get UGC that converts!
Update:
Ok so I straight up ordered 5 videos for a new brand we are launching and have been using the software for a bit now, so I feel I have some useful insights.
First of all, not all creators are created equal. From this initial 5 videos, 1 creator did an amazing job with no input from my part (super fast delivery time, super catchy video with a lot of transitions and showcasing the product amazingly), 3 creators did an ok job but with my revisions they finally came back as desired and amazing videos (asked for a hero shot at the beginning, more scenes/cuts so videos were more dynamic and also used the first creators video as an example of what we wanted), finally 2 creators took a lot of time to deliver their videos, 1 has delivered a great video with our input and 1 of them has sucked and we are still stuck in the revision phase to make the video worth it (might ask for a refund).
So, for point one, I would suggest that you try to pick your creators very carefully to minimize the risk of you having to send them a lot of comments and I would also not expect them to turn their videos super fast (depends on the creator on my experience, but have seen a ton of bad reviews due to this).
HOWEVER, I do have to note Billo has an exceptionally great customer service. I have a brand that sells millions without ads so I now plan to invest a lot of money into UGC and I asked a TON of questions. Like literally a ton, and they answered everything. They helped me send more creators my way because I was very picky and rejected most of the initial proposed ones. They also helped me comunicate with the creators because they needed to send me a picture of their home to make sure they were a good fit. Also helped me make sure they all corrected something they werent showing right in the video.
Now, I do have 1 video to approve yet (the 1 I said kind of sucked) but I already sent a message to Billo (they do take a lot of hours to reply, but they listen to you and offer solutions and really go out of their way to help) so Im not worried and will ask for a refund or another creator and I know they will help me solve it.
So, overall great platform, SUPER cheap for what you are getting (we have payed top buck for professional explainer videos etc and UGC I feel would also be super expensive because almost no customers do UGC lol). Just expect people issues because you are dealing with people and trust that their great customer service will help you solve them!

Reply from Billo
Advertising for the barbecue the way I cook it
I have really enjoyed being able to use Bill.app to make a little extra money, and to work on becoming more creative with my short-form video skills. There is a wide variety of products to apply for. Some have very specific shot lists they are looking for, while others are more open to the creativity of the producer. Either way, you have a chance to use some great products and produce short, portfolio-worthy videos. And while the app is constantly changing, they are changing it for the better, including being able to chat directly with the companies to make sure you make the video they want.

Reply from Billo
Advise was clear response was fast and straight to the point.

Reply from Billo
I created my video pitch yesterday, and it was approved in less than 24 hours. Now I already have a product on the way to review!
The staff is fantastic. They messaged me to let me know how happy and excited they are for me to get started and told me not to hesitate if I have any questions.
Looking forward to the journey!

Reply from Billo
Without a doubt, the best collaboration software I've ever used! It's a breeze to use, and the service and interactions are excellent.

Reply from Billo
I am LOVING Billo.
My biggest concern is after someone else has been selected for a job, it still shows in my 'applied' list. If it is no longer available, I would like it to 'go away' so I can see what I still have applied for that is available.

Reply from Billo
Obviously the creator was a bit quick in recording the sequences, with a very uneven quality of light. And above all there were many inconsistencies in the subtitles, to the point of making some sentences completely incomprehensible. I know that Billo's service relies heavily on automation - and that's what makes it so competitive - but such flawed texts should never be presented to the client.

Reply from Billo
I have really enjoyed this platform so far. I am starting my UGC creator journey and this seems to be a great place to start. I love how when you submit your pitch video, you get quick and respectful feedback if it doesn't quite meet the standards. Along with this I love how quick I got my questions answered from the billo team themselves. Great app with great campaigns to apply for!

Reply from Billo
I've had a great experience using the Billo App!

Reply from Billo
I used Billo for TikTok ads and my supplier did something wrong and Billo helped me to reach out to the influencer to solve this problem.

Reply from Billo
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.