Marca muito boa com grande variedade e…
Marca muito boa com grande variedade e qualidade
10 March 2026
Unprompted review
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Company details
Written by the company
Fundada em 1973 na Austrália, a Billabong é uma marca icónica da cultura surf. Nascida nas praias de Gold Coast, rapidamente se estabeleceu como uma referência mundial graças ao seu conhecimento técnico e à sua ligação autêntica com o oceano. A marca oferece uma vasta gama de produtos, desde boardshorts e fatos de mergulho a roupas de estilo de vida e acessórios, concebidos para acompanhar tanto os entusiastas dos desportos de prancha como os amantes do estilo descontraído. A Billabong distingue-se pelo seu compromisso com a qualidade, durabilidade e inovação, mantendo-se fiel à sua herança. Inspirada pela natureza e pela aventura, encarna um espírito livre e criativo, impulsionado por uma comunidade internacional de riders e exploradores.
Contact info
France
- billabong.pt
3.8
Great
31 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Missing parcel / No customer support
I am extremely dissatisfied with my experience. I returned my order on 16/12/2025, and to this day I have received no confirmation, no refund, and no real assistance.
The last tracking update shows “Arrived at Lisbon Airport”. Since then, there have been no further updates. I contacted customer support multiple times, including DPD, and was told the issue would be investigated and forwarded to the French delivery company. However, no one ever followed up with me.
All I received were automatic notifications, not a single meaningful reply or solution. At this point, the package is most likely lost or stuck in a warehouse, and I am still waiting for my money back.
This situation has been ongoing for months, which is completely unacceptable. Customer support has been unresponsive and unhelpful, and I feel ignored as a customer.
I would not recommend this service unless the company improves its communication, accountability, and refund process.
23 January 2026
Unprompted review
There is no after sales service with…
There is no after sales service with this company! I received a damaged item, sent them photos and all I got was an automated reply saying that someone would get back to me. I tried again a few days later and they didn't reply to that either. I am sending the item back with the return label and I am never ordering from them again.
9 August 2024
Unprompted review
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