Bikester Reviews 3,775

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered a mountainbike. Delivery took a couple of days longer than advertised, but as it was during the holidays and during a big sale I wasn't too bothered. Delivery went smooth. Packaging was fine.... See more

Rated 4 out of 5 stars

Bikester has good price-quality products. I have ordered twice within a few years and everything was fine. Last time I could not pay by IDEAL unfortunatily, which is the main online payment methode in... See more

Rated 5 out of 5 stars

Great price (on special). Delivery was on time, and easy to assemble. Good quality bike, especially for the price - solid, clean lines, nice paint job. Braking is decent quality. Gearing is also... See more

Rated 4 out of 5 stars

Information on one product was too global, turned out to be a less value product in my opinion. Return forms with hand writing and patiënt with credit card only is cumbersome. Other than that, great... See more

Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

Van fietsen bestaan er ondertussen vele verschillende merken voor verschillende gebruiksdoelen. In onze webshop vind je gunstig geprijsde fietsen, accessoires en fietsonderdelen van maar liefst 500 top fietsmerken Cube fietsen voor dagelijks gebruik en sport Kinderfietsen van Puky Schwalbe en Continental fietsbanden Fietshelmen van Giro, Bell of Kast Fietsschoenen en fietsonderdelen van Shimano Ook voor fietskleding ben je bij fietsspecialist Bikester aan het juiste adres om de beste merken te vinden. We hebben onder ander kleding van VAUDE, Pearl iZumi en The North Face in het assortiment. En voor diegenen met een lager budget hebben we hoogwaardige alternatieven zoals Ortler toerfietsen, Axant fietskleding of Red Cycling Products fietsaccessoires.


Contact info

3.5

Average

TrustScore 3.5 out of 5

4K reviews

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Rated 4 out of 5 stars

Simple way of ordering

Simple way of ordering. Only thing that could improve it, was making it more clear where the stuff was coming from. Because when I order things from bikster.nl I am thinking that it’s coming from a warehouse in the Netherlands. By making more clear where stuff is coming from, you get a better idea why it’s taking time to get from the warehouse to your home.

23 August 2023
Unprompted review
Rated 5 out of 5 stars

Fast process and cheaper than Decathlon

My order for a bike was placed on 1st of August, which arrived on 4th of August at noon. Their confirmation e-mail stated that a delivery takes between 3-5 work days, so I got my delivery fairly quick. I haven't had experience with their customer service and I hope that it wouldn't be necessary too. Packaging of the bike was fairly good with a small remark on the rims which were somehow put between the crank arms and caused some minor scratches when trying to remove the protective material around it. On the communication side, I personally think that I received many e-mails, which I believe can be reduced to at least one. I personally don't need to be informed by e-mail about the status of my delivery if I already have the tracking number.

4 August 2023
Unprompted review
Rated 4 out of 5 stars

bikester are trustworthy

The guys at bikester are trustworthy. I have ordered from them several times now. They are a little slower at delivery than other companies, so take that into consideration. I had an issue with a shock missing from my delivery this time and they sorted it out, it just took a while.

23 June 2023
Unprompted review
Rated 1 out of 5 stars

Customer service is not working

Customer service is not working. Sent two inquiries and no response. This is the second time I've been waiting for my package for so long. The website says 3 to 5 days. It's been 5 days and the package still hasn't been shipped. The second thing. I am still waiting for a refund for the returned package.

5 June 2023
Unprompted review

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