bikesales.com.au Reviews 

277
•
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Have used Bike Sales for many years & always my "go to" site. As a buyer, the site provides all the info you require prior to making an enquiry. As a seller, have only ever had quality, serious enqu... See more

Rated 3 out of 5 stars

Facebook marketplace generated at least twice as much enquiry. The Bikesales app is often atrociously slow or just hangs and this is very frustrating. On the plus side the pay through Bikesales fe... See more

Rated 1 out of 5 stars

Extremely poor sellers notification system. All emails informing me that someone wished to talk ended up in spam. I hadn't marked them as junk, so clearly the generated emails are composed so po... See more

Rated 3 out of 5 stars

This is a very very expensive site to advertise on. I had one phone call, and that one person came and looked. Never purchased the bike. Through no fault of bikesales my bike was pretty new st... See more

Company details

  1. Motorcycle Dealer
  2. also in
  3. Car Accessories Store

Written by the company

Australia’s No.1 place to buy, sell or research a bike, and read all the latest news and reviews.


Contact info

3.6

Average

TrustScore 3.5 out of 5

277 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(277)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Great results

Buyers that came through bike sales were more reasonable and appreciated my bike a lot more than those that came through other platforms.

23 January 2025
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Thanks for the feedback, Pav! congrats on the sale.

Rated 5 out of 5 stars

Easy process.

Easy process to advertise with plenty of helpful hints to get the best exposure to prospective buyers.
Great reach.

14 December 2024
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Thanks for your feedback, Bill, and congratulations on your sale!

Rated 5 out of 5 stars

Easiest website to use

Easiest website to use, to find the exact type of motorcycle or car, that you are looking for, anywhere in Australia.

16 November 2024
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Thanks so much, Douglas.

Rated 4 out of 5 stars

Pretty good for second hand bikes.

Pretty good for second hand bikes.
very expensive as a seller, specially compared to much the same results on FB marketplace.

The only bad vibe is so many new bike dealers quoting prices including GST but excluding other government and miscellaneous delivery charges and not listing them, making it hard to compare prices.

edit: they include GST but it seems the actual bikesales team is creating promotions that are not including delivery charges. The ACCC has issued guidance on this and they say the intention is for commercial and otherwise dealers should be showing pricing so that they can be compared on an apples to apples basic. Creating promotions on behalf of dealers likes this makes the dealers look bad when you call them up with, after a short explanation, completely wrong price. I have a case with the ACCC in regards to this issue, trivially including screenshots of said promotions.

2 October 2024
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Rob, we appreciate your feedback.
All dealers should be listing their sale prices inclusive of GST. If you come across any ads where you believe this is not the case, please don't hesitate to report the ad to us using the the 'report ad' link on the page.
We appreciate you raising this with us.

Thanks
-Alice

Rated 1 out of 5 stars

Terrible website detection.

Site continuously blocks my Telstra IP range.

I cannot browse for potential bikes to buy without getting a "you have been blocked" message.

The site is a joke, blocking a IP range/subnet because someone "is using a VPN, blocking javascript or using robot scraping tools" on a site to sell motorbikes is ridiculous.

20 September 2024
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi JT, I'm very sorry to hear that you have been having some issues accessing the website. If you are still experiencing this, please reach out to our customer support team at customercare@carsales.com.au so that we can grab some more details and help to resolve this for you.

Thanks
-Alice

Rated 1 out of 5 stars

Not impressed for the money you pay for…

Not impressed for the money you pay for to advertise on bikesales. For advertising a motorcycle thats less than 5k it should only cost $20.

I do not recommend.

30 August 2024
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Matt, we appreciate your feedback but I am sorry to hear about your experience and that you feel unsatisfied with the service.
At bikesales we offer more than just a place to list your bike for sale. We provide buyers and sellers with a safe and secure network, 7 day customer support, tools and features such as RedBook, valuation guides based on live market data, a dedicated trust and safety team monitoring ads and enquiries across the network to stop scam and fraudulent activity, just to name a few... These features are designed to enhance your selling experience and justify the listing fee.

If your bike is still for sale, we would be more than happy to review your ad and provide further assistance and see what we can do to help boost exposure. Please don't hesitate to email our customer service team at customercare@carsales.com.au

Thanks
-Alice

Rated 4 out of 5 stars

good because it's the only option

it sold on here as it is the major forum. There isn't enough oversight of adds. people put them in as a lower price to avoid carsales cost and then put in description higher price. this tells me not enough oversight and to expensive

1 August 2024
Unprompted review
Rated 1 out of 5 stars

Extremely poor sellers notification…

Extremely poor sellers notification system.
All emails informing me that someone wished to talk ended up in spam.
I hadn't marked them as junk, so clearly the generated emails are composed so poorly that spam filters block them.
I lost multiple possible buyers because i don't check my spam folders daily/hourly.
Contacted customer service with this issue, they didn't seem to really care.

UPDATE: Even after removing bikesales from spam filter its still being marked as spam due to the horrible generated email addresses they send messages from. I have now lost 5 enquires due to this.

25 July 2024
Unprompted review
Rated 2 out of 5 stars

Just too expensive using Carsales…

Just too expensive using Carsales network, either Bikesales or Carsales. It's not the only platform for selling and I didn't sell any of 3 vehicles through there network.
Uploading photos is a nightmare, keeps crashing, loosing your advert and photos, damn annoying and this has happened for years.

4 June 2024
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Ben, thanks for your feedback and sorry to hear about your experience. If your vehicles are still for sale please reach out to us at customercare@carsales.com.au so that our team can assist further, we always want to make sure you are getting the most out of your listings.

We definitely want to look into what's happening with your photos too, we haven't had this issue reported to us recently so we'd love to have a look and get this resolved for you!

You can also call us on 13 72 53.
Thanks again
-Alice

Rated 5 out of 5 stars

Professional Touch

Ease of access for making edits and detailed marketing reports. Also a good source for research and information.

1 June 2024
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi there, thanks for your feedback! We are thrilled to hear about your positive experience with bikesales :-)

Rated 1 out of 5 stars

Dead website

Overpriced, useless website with no traffic, can't keep up with the ages yet costs the most. Times have changed, get with it.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

I am very fortunate to have sold to a…

I am very fortunate to have sold to a fair honest couple who knew exactly what they were doing and made the process flawless. Thankyou bike sales :)

2 March 2024
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Thank YOU, Tracey, for the 5 star review! We are so happy to hear about your flawless sale :-)

Rated 1 out of 5 stars

f... up people

I went onto the site looking for a new motorcycle, but got blocked because apparently I was moving the curser and clicking faster than a human can and therefore must be a robot trying to either hack the site or trying to assassinate the prime minister or something

24 February 2024
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Andrew, if you are still facing this issue, please get in touch with us so that we can resolve this for you. You can call us on 13 72 53, we are happy to help!

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