Bikepackingshop Reviews 

657
•
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I had a fantastic experience with Bikepackingshop. My order arrived with the wrong bottle size by mistake. I contacted them while they were on holiday, fully expecting to wait until they were back... See more

Rated 5 out of 5 stars

Great shop with specialized products for bike packing that you cannot find easily elsewhere. And trust Bas for any support you need about bike packing, either you have an issue with a product you buy... See more

Rated 5 out of 5 stars

This shop was helpful, kind, and reliable, and reached out to me as soon as they could see one item was not in stock. They offered me another in the same moment, and it was a super easy and friendly t... See more

Rated 5 out of 5 stars

My purchase was a great experience ! I found exactly what I wanted in the broad choice of articles. The shipping was fast with precise tracking information. The packaging was 100% made of recycled... See more

Company details

  1. Bike Accessories Store
  2. Bicycle Store

Information provided by various external sources

Bikepackingshop wil je helpen de meest mooie avonturen op je fiets te beleven. Wij kunnen daarvoor de juiste tassen en andere spullen leveren. Maar ook voor een stukje advies kan je bij ons terecht. Vanzelfsprekend staat goede service voor ons bovenaan. Bij bikepackingshop kan je terecht voor bikepacking tassen voor op je racefiets en mountainbike. Wij leveren de fietstassen van de merken: Acepac, Restrap, Miss Grape en Revelate Designs. Daarnaast hebben we een breed scala aan accessoires op het gebied van bikepacking.


Contact info

4.9

Excellent

TrustScore 5 out of 5

657 reviews

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4.9

All reviews

(657)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10 would shop here again.

JA, snel, simpel, geen gezeik, even leuk berichtje achtergelaten op de bon. Wat kan ik zeggen? Het was er met 72h, netjes ingepakt, zag er goed uit, hebben de spullen even nagekeken voor ze het opstuurden en zelfs een extraatje erbij. Integere mensen zoals ik het zie. 10/10 would shop here again.

---[Website]---
☑ Excellent
☐ Good
☐ Neutral
☐ Bad
☐ "Had to use a map to get through"
Notes: -

---[Packaging & Shipping]---
☑ Excellent
☐ Good
☐ Neutral
☐ Bad
☐ "Took forever and It looks like a horse sat on it"
Notes: -

---[Customer Service]---
☑ Excellent
☐ Good
☐ Neutral
☐ Bad
☐ "Basically have been treated like a dog"
Notes: they even put a little extra in there!

---[Relative Quality After Opening Package]---
☑ Excellent
☐ Good
☐ Neutral
☐ Bad
☐ "Is this supposed to look like that?"
Notes: -

---[Pricing]---
☐ Excellent
☑ Good
☐ Neutral
☐ Bad
☐ "Had to trade a kidney for it"
Notes:

Average score: 5★ (rounded)
Would shop again: YES

9 November 2021
Unprompted review
Rated 3 out of 5 stars

Product and packing good.

Product and packing good.
Handwritten note is nice.
But delivery way too slow. Order on monday, delivered on friday (dpd from holland to belgium)

16 May 2021
Bikepackingshop logo

Reply from Bikepackingshop

Hi Greg,
We try to ship the next day (which we did with your order) and from there on we are depending for our shipping on DPD (to Belgium) and being a national holiday on thursday, we expect that it caused a little delay. Normally it arrives within 2 days. Sorry that that is a bad experience for you. We try our best.

Rated 5 out of 5 stars

Bikepackingshop arranged delivery to…

Bikepackingshop arranged delivery to Sweden for me, although Sweden wasn't on the shipping list. I even got a discount on the shipping costs. And the delivery was very fast. I'm very happy with my purchase and your superb service-mindedness.

16 May 2021
Bikepackingshop logo

Reply from Bikepackingshop

Hi Ellen, Happy to help out! Wish you great adventures!

Rated 5 out of 5 stars

Good experience

The shop was quick in preparing my purchase (AcePac saddle bag) for delivery. The product arrived as described. The bag looks really good and the quality seems high.

29 July 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Firstly, this is one and only shop I found to have such wide range of Acepac gear in stock. Second, communication was great: although my country was not on the shipping list I could easily get it arranged with employee named Bas, he also kept me informed of actions and details with my order which now is on its way. Good place to get all your gear from!

25 June 2020
Unprompted review
Rated 5 out of 5 stars

The very first contact was…

The very first contact was overwhelmingly nice and friendly, and I got the impression that the guys at bikepackingshop.nl love to achieve a strong customer loyality. Every friend of mine who needs some bikepacking stuff I will warmly recommend this shop. Continue with your good work and always happy trails!

10 December 2019
Unprompted review
Show reviews in all languages. (657 reviews)

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