BIG Warranties Ltd Reviews 

I spoke to Jane today, she was extremely helpful, polite and very cheerful.
Thankyou

Saxon was clear, concise and handled my enquiry promptly and in a straight forward manner. Saxon is polite friendly and personable.

Sam was very courteous, friendly and professional. It was a pleasure to deal with him. Thank you.

Very disappointed, wasted a day off work to have boiler serviced only for them to turn up then tell us "we dont do LPG" when we already had it confirmed on phone that they did do LPG!!

Not waiting on the line for long, and my claim was processed quickly. Sam was very helpful

Professionally handled call that remedied the issue immediately.

The customer service representative was great: helpful and friendly. All in all it was easy to lodge a claim and arrange for an engineer to come over.

Fantastic customer service from Harry in dealing with my enquiry regarding my monthly premium and was very helpful and dealt with my issue and sorted a new policy at my original monthly payment

I spoke to Gabriel about my faulty washing machine. He was so friendly and patient. The link to make a claim was sent to text and email. He politely asked to check all my details and took new bank card details. Then I had clicked on the email make a claim and he stayed on the line until I had completed it and also confirmed that the claim had gone through. He couldn’t have been more friendly and helpful. I would give him 5 stars for service.

BG Warranties are always on the ball when it comes to getting the best people for the job
well done
BGW

Gemma was friendly, very polite and helpful.

Rosanna was just so nice and very personable. She explained everything and I felt not pressure to purchase.

The gentleman was very helpful

Gemma explained everything in a way that was easily understood, she was very kind and considerate, and made sure that I was OK with everything.

Jane is helpful, efficient and patient. She is a Five Star Employee!

Rosanna was very patient and helpful. She explained something that was confusing me and increased the number of appliances on my policy. I now have peace of mind for future mishaps. This was excellent service from Rosanna.

Arianna was helpful.
I called, trying to reschedule a repair appointment since I cannot do that day.
Arianna did leave a note for the engineer so now I have to wait...

Gabriel was extremely helpful and patient. Thank you Gabriel xx

Katie was professional, kind, clear and very helpful. She explained all the options I had, was well informed and not forceful or pushing to close the deal. I would recommend BIG

The light on my cooker lid. Wanted replacing after it stopped working .i contacted Big Waramtees with the problem and they sent me a E mail. Directing me to a form to fill in on my lap top . I am now going on 92 years old. Filling in forms for a new bulb is a step backwards it puts you off making a claim . Which could be the idea of the form . I could have been sorted on the first phone call by simply asking the questions then as it was when Big Warantees started.