Excellent service. I am so impressed with Big Shoes’ customer service and support. It’s impossible finding size 14 shoes for my son but I found exactly what my son needed at Big Shoes. There is a... See more
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The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremel happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult t... See more
The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremely happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult... See more
Ordering is simple and the follow up from the company is excellent. products aare very good and choice which should be limited for the sizes i order (size 15) is varied and modern. Dave and Co are... See more
Company details
Contact info
Onward Walk Portmarnock , , Dublin , Ireland
- 0872580089
- hello@bigshoes.ie
- bigshoes.ie
4.9
Excellent
797 reviews
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Hasn’t replied to negative reviews
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Delivery arrived promptly
Delivery arrived promptly. Tracking of deliveries is very important for the customer. And I always get great service from Big Shoes. They respond promptly to any queries.
25 August 2024
Quick and great products
22 August 2024
Love this
Shoes as described and delivered at speed of light. Price not too bad either
21 August 2024
Return process is a disaster!
This company should be ashamed of themselves.
I understand returns can be a pain sometimes, but l have purchased over a dozen shoes from this company. Finally a pair did not fit, so l put in for a return. Good luck. They make this very difficult.
Customer support is a joke as well.
After a few months when they give you a credit it is almost impossible to use it. They don't make it easy.
When you go to purchase a new pair they do not give you the option to add the credit from return. You need to go to another website to do this first. Skip all the hassle and shop somewhere else. In the end you are really not saving any money. 1 year later: I still have not received my credit for return, but they got their shoes back from me. See attached photo confirming the shoes were returned.
11 March 2024
Unprompted review
Knowing that size is what it says I can…
Knowing that size is what it says I can purchase with confidence
13 August 2024
The shoes arrived in 2 days very happy…
The shoes arrived in 2 days very happy with them il definitely be buying more products from Bigshoes.ie keep up the good work
10 August 2024
From order to delivery couldn’t be…
From order to delivery couldn’t be better organised.
3 August 2024
Very good shop and service.
29 July 2024
Always a 5 Star Experience
Always a 5 Star Experience. I cannot possibly say a bad thing about this company. Absolutely flawless process from ordering to delivery.
27 July 2024
Prompt efficient service and excellent…
Prompt efficient service and excellent product quality 👌 I honestly can't Fault them at all
18 July 2024
Great to be able to purchase shoe tgst…
Great to be able to purchase shoe that will fit my hubbie! Excellent service, quick delivery.
7 July 2024
I bought 2 pairs of shoes three months…
I bought 2 pairs of shoes three months ago. They were too tight even though they are supposed to be a size four. Have been trying now for three months to exchange them. Very poor service
29 April 2024
Unprompted review
I like the lot
I like the lot
I'd prefer if there were more quality leather shoes. With old fashioned soles.. but, I do get great wear from those I've bought so far
18 June 2024
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