Bigshoes Reviews 

797
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and perfect fit of products, especially the wide selection available for larger and wide-fitting sizes that are often hard to find. Many people found the ordering process simple and efficient, appreciating the prompt and speedy delivery of their items, often arriving very quickly. Reviewers frequently highlight the exceptional customer service, noting helpful staff and smooth processes for exchanges, with some even receiving new items before returning the old. Consumers also appreciate the overall value and durability of the footwear, leading many to become loyal, repeat customers due to consistent satisfaction.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, fit, and comfort of the... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting speedy and prompt delivery, with... See more

Service

Customers consistently report positive experiences with the service, often highlighting its speed and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as fantastic,... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of ordering and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. I am so impressed with Big Shoes’ customer service and support. It’s impossible finding size 14 shoes for my son but I found exactly what my son needed at Big Shoes. There is a... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremel happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult t... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremely happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult... See more

Rated 5 out of 5 stars

Ordering is simple and the follow up from the company is excellent. products aare very good and choice which should be limited for the sizes i order (size 15) is varied and modern. Dave and Co are... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

797 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(797)

79 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable, prompt and friendly service

Prompt, reliable and pleasant service from Bigshoes.ie. It’s so important when ordering shoes for an elderly parent who can’t try them on in store. They have got it right for me every time.

2 April 2024
Rated 5 out of 5 stars

Prompt reply

Prompt reply, constant updates , and as fir the shoes , being a 14 it's hard to get casual shoes, but theee are perfect,thank you

Best regards
Stephen Byrne

15 March 2024
Rated 5 out of 5 stars

If you need a size 13 shoe or bigger this is the spot!

Best way I could find to get bigger sizes of shoe in Ireland. If a type is not on the website, ring them and they will know straight away when they will have them in. Very satisfied customer and I usually get a good few pairs at the same time to keep me going for a few months. From work shoes to formal, they do it all!

5 March 2024
Rated 5 out of 5 stars

100% Customer Service

Dave and the gang do a great job , very informative and helpful with years of giving prompt friendly reliable service and have built
Up a loyal customer base .. Great to be supporting a family run business ..

18 February 2024
Rated 5 out of 5 stars

Excellent service.

There was a quick response to confirm my order and I received the delivery within 5 working days.
I am delighted with the service. Couldn't be better.

8 February 2024
Rated 5 out of 5 stars

I love that the whole sale process is…SUPER FEEDBACK 😘😘

I love that the whole sale process is seamless. Select your choice, confirm and process. Not a criticism, but it may be helpful, that the system would initially highlight,both regular, or previous purchases ??? and if I may add, just as a suggestion, NOT a criticism, perhaps a suggestion purchase, within the fitting and size selected ?? "We also have these others" within your parameters ??

23 November 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look