Bigin by Zoho CRM 

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Rated 5 out of 5 stars

For the solopreneur, you cannot beat Zoho array of products. Bigin by Zoho CRM is a great entry-level CRM that has all the features a small business needs to get started, sans the cost bloat of Salesf... See more

Rated 5 out of 5 stars

I'm signing up (for the Premier edition) after a 15 day trial. I am a sales-focused solopreneur. I need a simple CRM, but with sales pipelines, simple automations for follow ups...and especially Bigi... See more

Rated 5 out of 5 stars

Bigin has provided the simplest and most effective tool for our small team and we only just discovered that the template pipelines go beyond just sales to other processes e.g. employee onboarding, whi... See more

Rated 5 out of 5 stars

There are lots of new CRM systems available now, but their 'innovative' UX, use cases and modularity don't really fit serious productive work (at least in my case). Bigin is inexpensive and has a... See more

Company details

  1. CRM Provider
  2. also in
  3. Software Vendor

Written by the company

Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small businesses unify all customer-facing operations— marketing, sales, onboarding, delivery, and support to help manage customer relationships effectively.


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(1,638)

355 reviews in the last 12 months

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Rated 4 out of 5 stars

Comprehensive CRM - flexible pricing

I like the wide ranging adaptability of the software and its cross integration with so many other apps. Still in the set-up phase and a few minor bugs, but in general it seems like a great CRM software which we are planning to implement at our company for lead and sales management. The price is also excellent.

25 March 2026
Unprompted review
Rated 4 out of 5 stars

Value for money and simple!

Very good system, nice and simple to use.

Have only been on the platform for a few days, but I already know its the one for me and my team.

and talk about VALUE FOR MONEY!

Only downside is the Data Enrichment tool is not available in EU DC, which means UK too!

Other than that, very good system, and saves over £100 per year compared to Zoho CRM.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Intuitive and practical CRM for freelancers and small business owners

As a freelance web consultant managing multiple client pipelines, I needed a CRM that was simple to set up but effective enough for daily use. Bigin delivered exactly that. The pipeline view is clean and intuitive, email integration with Gmail works seamlessly, and the mobile app lets me update records on the go. I was fully operational within the first hour — no tutorials needed. The free plan is generous enough to evaluate the tool properly before committing. Minor limitations in reporting and email templates, but overall an excellent choice for solo operators and micro-businesses who need an organized, low-maintenance CRM without enterprise complexity.

22 March 2026
Unprompted review
Rated 3 out of 5 stars

People ready to help

I like how readily available the customer service was to help. I appreciated that. I think it's a very customizable solution, but ultimately didn't really help our sales in the way we'd hoped it would have. The onboarding session was a little bit hard to understand.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Great

Great. I have been using it since last 2 years and found it easy to use and very good.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using Bigin CRM for a while…

I’ve been using Bigin CRM for a while now, and honestly, it’s one of the best decisions I’ve made for managing my business operations.

What stands out immediately is how simple and intuitive the platform is. Unlike most CRMs that feel overwhelming and bloated, Bigin keeps everything clean and easy to navigate while still giving you all the core features you actually need. It took almost no time to get fully set up and start using it effectively.

The pipeline management is excellent. Being able to clearly see where every deal stands has helped me stay organized, follow up consistently, and close more clients. The automation features are also a huge plus. Even small automations save time daily and make the entire system run smoother.

Another big advantage is the value for money. You’re getting powerful CRM capabilities without paying the high prices that come with more complex platforms. It’s perfect for small businesses, startups, or anyone who wants a streamlined system that actually works.

Overall, Bigin CRM is reliable, efficient, and built for execution. If you want a CRM that helps you stay organized, move faster, and grow your business without unnecessary complexity, this is 100% worth it.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Bigin is a great!

Bigin is a great, full featured CRM for virtually any business. It does everything I need a CRM to do and is simple to set up if you have any CRM experience. I highly recommend Bigin!

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Complete guided and trusted CRM

Zoho Bigin a complete guided and trusted CRM for you business to start and scale.

I was happy to address creating pipeline for products and map them to category, along the way you will find things to arrange for improvements needed and productive outcome to plan.

Good interface and tool to recommend.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

A CRM With real human support

We appreciate the personal approach from the Bigin support team and their genuine willingness to assist with our questions. Their follow-up is attentive and reliable, which makes a real difference when implementing a CRM system. It feels like there are real people behind the service who care about helping you succeed. For anyone looking for a safe, clear, and supportive way to manage customer relationships, Bigin is definitely a good choice.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Recently we used bigin for our academy…

Recently we used bigin for our academy data maintenance purpose its almost good and we also planned to purchase bigin , but we want to explore bigin for some more days then we purchase bigin for more users, thanks for your help

14 March 2026
Unprompted review

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