Generally good gym, but again today (as a couple of times before), someone forgot to open the gym. Some people have now been waiting for more than 2 hours outside. It's very disappointing that they ca... See more
Company replied
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See what reviewers are saying
Big gym Tilburg is a top gym . Personal is friendly , equipment is top . Maybe a refurb of the uv-pipes in the solarium more frequently would be perfect Overall top gym and unbeatable price. From... See more
Company replied
I like the positive environment created by Big Gym Trainers especially Gio who motivates everybody with right form of exercises. I never see the results before i got training from gio and i started... See more
Company replied
Very good gym, big and not crowded, with the possibility to follow nice collectif courses. The staff is very welcoming, friendly and is willing to spend time to train you. Special mention to Josse and... See more
Company details
Written by the company
BigGym biedt een toegankelijke, moderne en betaalbare sportervaring voor iedereen. Met ruime openingstijden, een breed aanbod aan fitnessapparatuur, groepslessen en professionele begeleiding is BigGym dé plek om jouw fitnessdoelen te bereiken. Of je nu beginner bent of ervaren sporter, bij BigGym voel je je altijd welkom!
Contact info
Postbus 102, 1960 AC, Heemskerk, Netherlands
- biggym.nl
4.5
Excellent
2K reviews
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great welcoming environment
Great welcoming environment. Gio is a fun receptionist
5 April 2026
Unprompted review
Reply from BigGym
Dear Shadia,
Great to hear you feel welcomed and that Gio made a positive impression at the front desk.
Hope to see you again soon!
With kind regards,
Faye | BigGym
Gym is bijna perfect
Gym is perfect, maar die muziek is niet te doen af en toe😃
8 April 2026
Unprompted review
Reply from BigGym
Beste Pien,
Bedankt voor je feedback! Fijn dat je de gym verder perfect vindt. We nemen je opmerking over de muziek mee en kijken wat we kunnen doen om dit aangenamer te maken.
Met sportieve groet,
Faye | BigGym
top gym altijd
6 April 2026
Unprompted review
Reply from BigGym
Beste Benjamin,
Bedankt voor je positieve review. Fijn om te lezen dat je zo tevreden bent over onze gym!
Met sportieve groet,
Faye | BigGym
Reply from BigGym
Dear Domonic,
Thanks for your review! Great to hear that you enjoy our gym.
Met sportieve groet,
Faye | BigGym
Great receptionist Gio
5 April 2026
Unprompted review
Reply from BigGym
Dear Aki,
Thanks for your review! Glad to hear that Gio gave you such great service. We’ll be sure to pass on your compliment!
Met sportieve groet,
Faye | BigGym
Reply from BigGym
Dear Riley,
Thanks for your review! Great to hear that you enjoy our gym and find it a good place to train.
Met sportieve groet,
Faye | BigGym
Best gym in the city
Best gym in the city. Big not tu much people nice machines!
Special atención to Gio..
5 April 2026
Unprompted review
Reply from BigGym
Dear Victor,
Thanks for your review!
Glad to hear you enjoy our spacious gym and the equipment. We’ll pass on your special mention to Gio. He’ll be happy to hear it!
With kind regards,
Faye | BigGym
Good gym grote sportschool
5 April 2026
Unprompted review
Reply from BigGym
Dear Jordy,
Thanks for your review! Great to hear you like our spacious gym. We hope to see you again soon!
With kind regards,
Faye | BigGym
Perfecto!!!!!!!!
5 April 2026
Unprompted review
Reply from BigGym
Beste Arjan,
Gracias! Fantastisch om te horen dat je zo enthousiast bent! We zien je graag snel weer in de gym!
Met sportieve groet,
Faye | BigGym
Reply from BigGym
Dear Josmar,
Thanks for your review! Great to hear that our gym is a good fit for your Hyrox training. We are looking forward to seeing you back soon!
With kind regards,
Faye | BigGym
Reply from BigGym
Beste Kenza,
Fijn om te horen dat je zo tevreden bent over onze gym en alle apparatuur. We zien je snel weer terug!
Met sportieve groet,
Faye | BigGym
Waiting in front of a closed gym, again...
Generally good gym, but again today (as a couple of times before), someone forgot to open the gym. Some people have now been waiting for more than 2 hours outside. It's very disappointing that they care so little about their customers! Definitely not the best move since Gym One just opened 100 meters down the road.
29 March 2026
Unprompted review
Reply from BigGym
Dear Casey,
We’re very sorry to hear about this experience. We completely understand how frustrating it must have been to wait outside, and this is certainly not the experience we want for our members.
We’ll take steps to ensure it doesn’t happen again. Thank you for letting us know, and we hope to see you back soon so we can provide the experience you expect.
With kind regards,
Faye | BigGym
Really beautiful gym
Really beautiful gym, nice people and always helpfull
25 March 2026
Unprompted review
Reply from BigGym
Dear Marin,
Thank you for your positive review.
We’re happy you enjoy the gym and our team. See you soon!
With kind regards,
Faye BigGym
Amazing service
Amazing service, good equipment and plenty of space so never have to fight with others. Clean and respectful environment
25 March 2026
Unprompted review
Reply from BigGym
Dear Johnson,
Thank you! We’re glad you enjoy the gym, equipment, and the atmosphere.
We're looking forward to seeing you again!
With kind regards,
Faye | BigGym
Reply from BigGym
Dear Lars,
Thanks a lot! Glad you’re enjoying the gym and our team!
With kind regards,
Faye | BigGym
Top gym echt goed alles perfect mis…
Top gym echt goed alles perfect mis alleen een standing calf raise bij die in alkmaar
21 March 2026
Unprompted review
Reply from BigGym
Beste Dirk,
Bedankt voor je review!
Fijn om te horen dat je zo tevreden bent over de gym in Alkmaar.
Goed om te weten: in de Booty Builder zone staat een apparaat waarop je een standing calf raise kunt uitvoeren. Mocht je hier hulp bij nodig hebben, staan onze medewerkers voor je klaar.
Met sportieve groet,
Faye | BigGym
Good vibes of the sun friendly…
Good vibes of the sun friendly enviorment and the beautiful Chinese themed lamps
19 March 2026
Unprompted review
Reply from BigGym
Dear Abenzio,
Thank you for your review!
Great to hear you enjoy the good vibes and the friendly environment. Hope to see you again soon!
With kind regards,
Faye | BigGym
Reply from BigGym
Dear Brent,
Thank you for your review. Great to hear you like the gym and that Wessel made such a positive impression.
Hope to see you again soon at Big Gym!
With kind regards,
Faye | BigGym
Can is de beste !
3 March 2026
Unprompted review
Reply from BigGym
Beste Nahier,
Wat fijn om te horen dat je zo tevreden ben over Can!
Met sportieve groet,
Faye | BigGym
Reply from BigGym
Beste R Jardi,
Dankjewel voor je geweldige review! Fijn dat je zo enthousiast bent over onze gym. We zien je snel weer terug!
Met sportieve groet,
Jamie | BigGym
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