Hello, after calling bigger pockets and speaking with their guys and them. Referring our investment financing to several of their investors, one of them reached out to us and we filled out forms and g... See more
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Hello, after calling bigger pockets and speaking with their guys and them. Referring our investment financing to several of their investors, one of them reached out to us and we filled out forms and g... See more
Company replied
Started the sign up process and chose the newbie option and got zero guidance on how to choose a category or interest. Tried to change in profile and couldn’t change profile. Decided to cancel account... See more
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I've always felt Bigger Pockets was a straight-up and trustworthy organization but I only dipped in from time to time. Today, I started a one week free trial, and then attempted to change the amount t... See more
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Adam Macias with BiggerPockets used our client's local service ads(paid) profile to offer his services. Why market to real estate agents through their own paid marketing platforms? "Are you working... See more
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Social network for the real estate investing community. Learn real estate investment, get free tips & education, make deals, and grow your business.
Steele Street 311, 80206, Denver, United States
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Bought a subscription to download a rental contract. Could not Log in no password reset or anything would work. Could never Log in until later when a customer service rep sent me a homogenous password. Impossible to reach anyone on the customer service line: it's a voice mail machine!? I used their agent to buy a house, but that experience was at least better than trying a subscription! Never again! Cannot reach customer service. They call me each morning at 800 am to 900 am when I'm at work still. Then after that their unreachable

Reply from BiggerPockets
Hi I'll be honest with everyone, my first withdrawal is still checking till this day.... what kind of app says one thing and does quite the oposit...I really feel disappointed.

Reply from BiggerPockets
Scam and rip off company!! They would charge you for a service that was never rendered. I never used the service for the entire year and t=when the year was over, I was auto charged on 04/15/24 without my authorization $390 a year for a membership that I never even used. It was not till 4/15 that I was notified of the charge of $390 . As soon as I received the email about the charge, I immediately called them on the same day and canceled it with Michael and he told me I have to goonline and do it and couldn't . He said that I have to call them, which is strange and i did a couple of times and noone answered the phone. When I finally was able to speak to someone and contacted them, I was told by Hillary that the Auto charge is automatic when you buy their membership and I don't recall allowing them to do so and i did not!! Had I known, I would never have bought their membership. This is not right and I never heard of a company charging people for a service not rendered and why would you charge me a month service when I never used it and when I canceled the same day the charge was billed. My message To Hillary is below.
Good afternoon Hillary,
I never received your reminder email on 03/01. It must have gone to spam. If I did, I would have canceled it then as I never used the service. I canceled it on the same day I received the invoice, which was 4/15 and that’s why I reached out to Michael, who canceled it the same day when the charge was still pending. I tried calling your office and was not able to reach anyone till 4/17 and Michael said that you are a small team and to call again and I did and spoke to Rachel, who assured me that she will process it right away and she did . I was never told I would be charged one month. Also, if you check my profile, you will notice that I never even used the services throughout last year. With that said, I would greatly appreciate a refund of the $32.50 difference that you deducted.
Up to now , she refused to refund me the $32.50, which I feel is wrong and unfair considering a cancelation was done the same day and I never authorized the auto charge of my credit card. This is more about the principle and what's right and what's wrong and not about the money but will make sure that it is reported.
I tried resolving this matter amicably with the vendor via email and phone prior to writing this review but unfortunately I have been unsuccessful. I will definitely be reporting these practices to the right authorities as I see I was not alone to be ripped off and scammed and I hope my experience will be beneficial to someone who was considering using their services .

Reply from BiggerPockets
Grateful for Bigger Pockets! The platform has generously provided a wealth of valuable information for free. A treasure trove for anyone navigating the realm of real estate and finance.

Reply from BiggerPockets
The investor friendly realtors are not vetted. The realtors I attempted to work with were not at all experienced in real estate investment or even worse,not experienced and scammers.
Honestly,BiggerPockets is about getting you to buy into their membership with the promise of game changing information.Unfortunately, the $250 membership education is very dated. The only part that is updated is the forums that the general public posts on and not the people who run the website.

Reply from BiggerPockets
I asked to be refunded for a monthly subscription immediately after being charged for it. I was told "nope, sorry we don't do that, but you can just continue to use the service for the next month." LAME, horrible customer service. Bad sentiment left on a new user.

Reply from BiggerPockets
WARNING!!!AVOID THE BIGGER POCKETS LEAD GEN.
Its the worst lead gen I have ever dealt with. its a complete overcharge ripoff. The sales people will lie just to get the sale. The leads are very very low quality and the majority will be wholesalers or people trying to sale you on something. Straight up trash!! Not even deserving of a single star. Customer service was of no help. They got their money so they don't care about the salespeople scamming with lies. Do yourself a favor and go elsewhere..

Reply from BiggerPockets
Adam Macias with BiggerPockets used our client's local service ads(paid) profile to offer his services. Why market to real estate agents through their own paid marketing platforms?
"Are you working with investor buyers and finding deals in Charlotte? The interest rates since last June have been making a lot of agents nervous. Are you against the idea of speaking more about this?"

Reply from BiggerPockets
I love this web site. As a 0etson that was in the real estate for many year and dropped out for some time. This w3b site and the bigger pocket contributors do a great job of bring me up to speed with the latest trends and startegies. Keep it up Bigger pockets! True exceptional!

Reply from BiggerPockets
Great website for all things real estate. The caliber of people and the community is wonderful. Thanks so much for keeping it free for us cheapies!

Reply from BiggerPockets
Love the easy access to real estate information, topics, and trade partners. Bigger Pockets is real estate for all, not just a chosen few. Membership pricing and perks is super affordable.

Reply from BiggerPockets
It's been a great resource for REI. They community covers a HUGE range of topics. I've been able to find answers and locate partners to work with.

Reply from BiggerPockets
Bigger Pockets is a GREAT company in all aspects of real estate. If you are a beginner investor you REALLY need to look them up. Bigger Pockets will show you how to analysis a property for either a flip or rental, as well as inform you on the BRRR method which I never hear about until Bigger Pockets. Plus you can find realtors, finance, contractors etc. in your city or out of state. I like that if I can not make a live seminar, I can review the seminar at my leisure. I have told many people about Bigger Pockets and will continue to do so.

Reply from BiggerPockets
Usefule information and resources to learn and keep on the edge

Reply from BiggerPockets
So many ways to learn about real estate and from any position as a REI. From beginners to seasoned professionals. BP is amazing

Reply from BiggerPockets
I've been a moderator on BP since 2009. As,a general contractor and Realtor that relocsted to So Cal during the crash, I needed real market data on the area. I found BP and have been hooked ever since.

Reply from BiggerPockets
Excellent source of real estate investment information and networking. Highly recommend!

Reply from BiggerPockets
The information is timely and accurate. And, you're not pressured to buy anything.

Reply from BiggerPockets
Great website and community for anyone interested in real estate. The podcasts are my favorite, but I have also enjoyed the forums, books, and tools.

Reply from BiggerPockets
It is a great platform that can help you many of your Real Estate Investment questions. Just post your question in the Forum and it will get answered by someone who went through the same issue. And they are always adding new tools to help us Investors

Reply from BiggerPockets
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