Big Dude Clothing Reviews 

1,564
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 383 reviews, reviewers had a great experience with this company. People love the impressive selection of clothing designed specifically for larger sizes, noting that the items fit well and look fantastic. Customers frequently mention that the products offer excellent value, combining reasonable prices with fast, reliable delivery services. Some reviewers were not happy with shipping and delivery issues, noting that packages were occasionally sent to the wrong address or delayed by couriers. A few other people also felt that certain items had sizing inconsistencies, with some garments turning out much larger or smaller than expected. Others experienced occasional problems with fabric quality or unexpected shrinkage after washing.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting great quality, accurate sizing,... See more

Quality

Reviewers highlight positive aspects of quality, noting that garments are well made, reasonably priced, and... See more

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting prompt and fast shipping times.... See more

Order

Users describe ambiguous interactions with order, reflecting a sharp division in customer experiences. While... See more

Price

Consumers find price to be positive and consistently report great value and affordable pricing for larger... See more

Reviews shaping this summary

Rated 4 out of 5 stars

These have itchy labels you have to cut out carefully. They aren't bulky but add surprising warmth as an underlayer. Comfortable too. No uncomfortable seams. I ordered an extra in tall that works for... See more

Rated 4 out of 5 stars

Was really fed up with other boxers bunching at the top and having to forever adjust myself to ease the discomfort. Then I saw Big Dudes advert online and read a few encouraging reviews and as I h... See more

Rated 5 out of 5 stars

I have been ordering from big dude for several years and their range and prices are great. Nice to have a supplier for bigger people without charging premium prices. As bbefore my last order was great... See more

Rated 5 out of 5 stars

I found these guys via Social media and being sick and tired of ordering items from companies that pretend to be UK based, but are actually Chinese , I risked an order. Yayyyyyy!! They were British, g... See more


Company details

  1. Plus Size Clothing Store

Written by the company

At Bigdude, we pride ourselves on offering top-notch clothing tailored for the larger build, specializing in sizes 2XL to 10XL. Our commitment is to provide an extensive range of big and tall men's apparel online, ensuring style and quality without compromising affordability. Whether you're in need of a 5XL shirt or an 8XL hoodie, we've got your size covered. Delve into our big range starting at 2XL, extending all the way up to an impressive 10XL. For those seeking tall sizes, we offer options from 2XLT to 10XLT. Even in footwear, we cater to the needs of those requiring larger sizes. At Bigdude, our mission is to make fashion accessible and enjoyable for every body type, ensuring that everyone can find the perfect fit at a fair price.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(1,564)

382 reviews in the last 12 months

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Rated 5 out of 5 stars

One of the few companies that realise…

One of the few companies that realise people can be tall and big. Great service. Have used around 10 times for everything including jeans, hoodie, polo shirts, and much more.
Tip: If you're unsure which size you want then pick 2, try them both then send the other one back.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

These are finally clothes that fit larger people

What can I say? This is my second order. These are finally clothes that fit larger people. I discovered the LT size, which I can’t find in France, and it makes all the difference. I can finally raise my arms without my belly spilling out the bottom and my wife giving me a hard time. Delivery times are pretty decent. It’s true that if the UK had stayed in the EU, it might have been faster :)
The quality seems to be there, and the price is fair—when will there be a website in Europe? I think there’s potential with Germany.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality clothes & Brilliant…

Great Quality clothes & Brilliant Service. Sizing is abit out & sent my orders back twice to go down 2 sizes for an exchange which absolutely wasn't an issue & was sent back to me a few days later.
Great Service 👍

10 April 2026
Unprompted review
Rated 1 out of 5 stars

I’m disappointed to give one star as iv…

I’m disappointed to give one star as iv been a shopper for a few year now and never had an issue, however I made an order on April 21st at 14:57 and to date I have zero correspondence from Big Dude. No tracking nothing !
I wanted them for a birthday gift tomorrow . Very very sad
UPDATE:
Big dude replied to me via email saying
Upon checking, your order has been stuck in transit since April 23rd . I will never shop with them again

21 April 2026
Unprompted review
Big Dude Clothing logo

Reply from Big Dude Clothing

Hello,

Thank you for your feedback. I’m sorry to hear about your disappointment, especially as you mention you have shopped with us for some time.

Unfortunately, we’ve been unable to identify your order from the details provided in this review. We have also checked orders placed around the time stated and these appear to have been delivered.

If you would like us to look into this further, please contact us directly at info@bigdudeclothing.co.uk with your order number and we can re-look at it for you.

Kind regards,
Brian
Big Dude Clothing Customer Service

Rated 5 out of 5 stars

Love these clothes

Love these clothes. I have literally replaced all of my clothes that dont fit right with big dude. I am on a very tight budget and this clothing line fits perfect within my budget.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Have been a regular customer for at…

Have been a regular customer for at least three years, ordered a waistcoat and trousers for my boys communion only to be offered a refund the day before the communion, I was told they were investigating the courier when it turns out they never had the product to begin with, absolutely gutted and let down

1 May 2026
Unprompted review
Big Dude Clothing logo

Reply from Big Dude Clothing

Hello Michael,

Thank you for your feedback and for your loyalty over the past few years — it’s genuinely appreciated.

I’m very sorry to hear that your order didn’t arrive in time for such an important occasion. I completely understand how disappointing and upsetting that must have been.

From what we can see, the parcel was unfortunately lost in transit with the courier. While we did raise this with them and investigate, we appreciate that this did not help in time for your event. A full refund was issued as soon as it became clear the parcel would not arrive.

We sincerely apologise for the inconvenience caused on this occasion and appreciate you bringing this to our attention.

Kind regards,
Brian
Big Dude Clothing Customer Service

Rated 1 out of 5 stars

Ok Quality - Really Bad Service - Now Legal Action

The clothing itself is acceptable — selection is one of the few options for tall/big sizes, and quality ranges from mediocre (color fading after few washes) to decent depending on the item. That part I can live with.

What I cannot live with is what happened when I returned roughly half my order.

I have official confirmation that the parcel was handed to their designated courier. Their own tracking system logged it as "shipped." Despite this, they claim never to have received it — and have now refused to refund me for over 11 months. Every contact resulted in delays, shifting goalposts, and ultimately a flat refusal. I have spent hours documenting this case. It is now in the hands of my lawyer.

A few things future customers should know before ordering:
— Free returns are not what they seem. Free return shipping applies primarily to UK and German customers. If you are ordering from elsewhere in Europe — where they actively advertise delivery — you may be stuck paying return costs yourself. This is not prominently disclosed.
— If a return goes missing, you are on your own. They will not pursue the courier on your behalf, despite being the ones who issued the return label and are therefore contractually the shipping party.
— Response times are slow and accountability is absent. Eleven months, multiple deadlines set and ignored, and no resolution.

I genuinely wanted this to work — finding well-fitting clothes in larger sizes is already a challenge. But no product quality justifies this level of post-purchase risk. There are other big & tall retailers who handle disputes professionally.

Order at your own risk. Return at your own greater risk.

1 May 2026
Unprompted review
Big Dude Clothing logo

Reply from Big Dude Clothing

Thank you for your review.

We are sorry to hear that you feel disappointed with your experience, particularly in relation to your return and the outcome of your case.

Having reviewed our records, we can see that a return label was generated; however, there is no tracking confirmation showing the parcel was handed over to the postal carrier or entered into the return network. For this reason, we are unable to trace the item within the courier system or verify its transit to our returns facility.

As outlined in our returns policy, we are only able to process refunds once returned items have been received and successfully checked into our warehouse. Without confirmation of postage or receipt within the courier network, we are unfortunately unable to progress a refund in this instance.

We appreciate this is frustrating, and we understand your concerns regarding the delay. However, our team has acted in line with the available tracking information and our standard procedures.

We remain available should you be able to provide any additional proof of postage or tracking details, and we will of course be happy to re-investigate further if that becomes available.

Brian, Big Dude Clothing Customer Service

Rated 1 out of 5 stars

Could not get discount as offered

20 April 2026
Unprompted review
Big Dude Clothing logo

Reply from Big Dude Clothing

Hi Kimber,

I'm sorry to hear you've had an issue, but from all the correspondence I can see, you've not emailed us regarding a problem with any of the discount codes we provide in our emails.

Could you email us with specifics please on info@bigdudeclothing.co.uk

Thanks

Rated 2 out of 5 stars

Pants didn't go a week before they ripped

First of all, their prices are amazing. That's what brought me in. I am a big dude, and I needed some pants. I ordered a pair of cargo pants from big dude clothing and hoped for the best. The pants came, seemed durable, and I was happy. That is until less than a week later the cr*tch and rear end of the cargo pants ripped out of them under just casual wear. I was literally just getting into my car and they split. I wasn't even working. With this in mind, I really can't speak warmly about the quality of their product. What's more, their site doesn't acknowledge that I had an account, so I couldn't even contact support about a replacement or refund... so I'm just out half the price of a pair of pants somewhere else, but that's still a loss. I'd say just be careful when you're ordering and if you can order a size or two up to give space for movement.

8 April 2026
Unprompted review
Rated 3 out of 5 stars

wrinkles!!

wrinkles!! I bought several shirts, the look great, but after 1 wash (I never wear anything new without washing) they came out of the washing machine very wrinkled so I air dried on hangers hoping the weight would take out some of the wrinkles, but no luck, still very wrinkled so I put them all through another full rinse cycle and tried drying the on wrinkle free setting and they came out worse than before. The button down area has like a 1 1/2 inch extra fabric that is not sewn down so the was the worst part of the wrinkling on the shirts. I really don't like ironing and most stuff these days is wrinkle free so I guess I will have to donate these to someone who does not mine ironing. Not returning because it was my fault for not checking.

30 March 2026
Unprompted review

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