Big Bus Tours Miami Reviews 905

It was very easy to go and take bus. View was awesome. My family and I have a great time. I recommend it.

Knowledgeable and friendly guides and great way to take in the main sites of Miami.

Guide talking to one passenger rather than whole group

We purchased the premium ticket which gave us the two routes plus the harbour cruise. We did it all in a day, only getting off at Bayside Marketplace to have lunch, do the harbour cruise and then back onto the second tour route. It was a long day. However, we almost always do this when in a new city to orientate ourselves. Big Bus Tours was pretty good. One live guide was new and the other one was a bit laconic. I wouldn’t bother too much with the harbour cruise, but that’s just us.

Very good service, paid for 1day and got 2, very helpfull staff .

Our guide was a young man of Cuban descent and he was highly entertaining!

No live guide. No air conditioning. Half the voice boxes didn't work.
Driver would not tell us what stop we were on and when more than two wanted off he didn't give others a chance to get off

Lots of buses running the routes in Miami. We did the red city route, the blue Miami beach route, the yellow Miami Beach night tour (a must do!) plus the Biscayne Bay Boat Tour. Enjoyed all the tours for a quick overview for all the places to see in the area. We had David as our tour guide on two of these tours. He was the best!

Great experience. Learned a lot about the city's past and future.

Easy, informative, reasonably priced.
We had a great time with Robert and Harry over Easter. Robert was good to help mobility challenged passengers and was also very safety conscious. Harry did a good job in Easter traffic. We had a nice tour and would recommend it to others because all we had to do was sit and be informed. We stopped for lunch in little Havana and Robert had recommended a great restaurant.

For us with two Kids it wasn't a nice tour. Its always stop and go by the traffic lights. The sun brights very hot on thr top. The tour trough Miami is not very interessting like in other citys around the world. We would defenetly no more do that. The bus was very old and the seat was not very stabil.

The tours were great and we saw a lot in a very short time. The only issues we had were we started at stop 1 and there was nothing there to say it was a stop and we had to ring up at 8:20 am as the bus was supposed to leave at 8:30 and there was no bus and no staff.
Also we had planned our day to the last second and we went to get the bus at 12:15 to be told it went early and the next one was not due until 12:45 which was ridiculous as they should not go early and we have to hang around and ruin our schedule. Late i can understand but not early. A lot of other people were not happy either and the bus had to come back and get us.

This tour was a shambles. We were initially waiting in the wrong place for our bus and no-one bothered to tell us so we almost missed it. Then we were not provided a headset so we couldn’t hear any of the descriptions. The bus was old and hot with no functioning air conditioning. It was also crowded and after we got off, the next bus we got on was standing room only. The bus drove right by some stops with no announcements. Overall, this was an over-priced and unpleasant experience. The sights selected for the city tour mostly didn’t warrant a visit and the route followed appeared to show off some of the worst parts of Miami rather than the attractions. Devise your own tour and hire a driver. It will be less expensive, more efficient and more comfortable.

Brilliant and knowledgeable tour guide very friendly and happy to answer any questions.

As a native of Miami I was excited to explore my city, I was very disappointed the tour did not got through Brickell the major city attraction of Miami. Completely avoided going through Coconut Grove Main Street another major attraction and I was shocked at how they considered 27th Ave, Coral Gables , really. This was a big waste of $115 , could have given my son a better tour for much less. THIS IS NOT A TRUE TOUR OF MIAMI.

Great fun to see Miami city and South Beach on the Big Bus double decker tour. Wonderful tour guides with knowledge and funny stories. Very helpful attendants, even gave ideas about park I g. Easily booked online and tickets good for 2 days!

Whilst the tour of South Beach was good the bus was full with people having to stand or be turned away at stops on the route and with the top deck pretty much being occupied from the start to the end of the tour by people who joined the bus at stop 1, so the hop on, hop off experience didn't seem to work.

The connecting bus tour was oversubscribed and the following buses were delayed so we decided not to do the 2nd tour of Miami center because of time constraints and decided to return back to our starting point.

Furthermore, the lady who printed our tickets based on our internet purchase could only print 3 of the 4 tickets purchased which caused us some anxiety.

All in all more capacity and more frequent bus passes are needed and the ability to show your ticket on your phone on an app would be a good idea.

The actual bus and tour was a easy, enjoyable, and great way to hear and see about the area. However, our map said last bus for beach loop was a 645p, and we waited for 40 min (530-610p) before another city loop bus came by and told us there were no more buses. Too much time between buses, and stops were not all marked so we were left wondering if we were at the right place.

I really like the concept of the B.B. Tours. The live guide was knowledgeable and entertaining. The Night Tour was nice, as it was not as hot any more.

What I did not enjoy was that the bases were quite old without AC on the lower floor. During the day the buses were overcrowded so we ended up sitting in a hot seat downstairs with little visibility which limited our enjoyment.

Information given was great, air condition not working.