Easy quick response from a computer generated form, No human interaction. Just like any other insurance website these days. With insurance you only know how good it is when you need it. Hopefully we... See more
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It was easy to purchase the travel insurance i paid for it and the policy was emailed straight away I was very pleased with the process would recommend and use again
Had to cancel our holiday a few weeks before depature, due to my wife having an accident. Spoke to a lovely lady on the phone who explained the procedure clearly and sent me the appropriate claim for... See more
It was very easy to navigate the site, adding or removing options as per my needs. The site does give you the opportunity to talk to a person if you need to which is great to see but I didn’t need it.... See more
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Company details
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We offer simple and cheap travel insurance. Apply today for an instant quote.
Contact info
Perrymount Road, RH16, Haywards Heath, United Kingdom
- bigbluecover.com
4.5
Excellent
156 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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East to use no problems here but I'll…
East to use no problems here but I'll be er truly know as I haven't had to claim
4 May 2026
Easy to navigate and fill requested …
Easy to navigate and fill requested information good price compared to others.
12 May 2026
Was so easy to do
1 May 2026
It was an easy process
It was easy to purchase the travel insurance i paid for it and the policy was emailed straight away I was very pleased with the process would recommend and use again
6 May 2026
Rollover house and contents bought as…
Rollover house and contents bought as the price was so competitive. So good that they don’t raise the price every year like some others.
20 April 2026
my daughter needed urgent medical…
my daughter needed urgent medical attention and we was passed around on the telephone. 3 different people at 11 in morning finally got through at 6 pm at night for your company to tell me that they couldn't find my details after me giving them my policy number!!! After a lengthy phone call and being told I wasn't to get a reference number to give to doctor! FINALLY the doctor interviend and got one! Absolutely 💯 STAY AWAY FROM THIS COMPANY! WAS AN AWFUL EXPERIENCE!!!!
14 April 2026
Reply from Bigbluecover
Dear Joanne,
Thank you for your review, I am sorry to hear of your experience and I hope your daughter is doing better.
When you need medical assistance, the information is on your certificate, this has all of the numbers you need. I can see that emails were sent to our customer service team but we can't raise a claim to get a reference number for you. It has to be obtained via the emergency assistance claims team.
I'm pleased to hear that you now have assistance once the doctor got in touch. My apologies for any confusion or frustration caused.
Kind regards
Yvonne
The service is very fast
The service is very fast, the prices are reasonable, and the insurance covers a lot of it.
13 April 2026
Very easy .😁😁
3 April 2026
this site was so easy to use great…
this site was so easy to use great price for single trip with no excess would use agzin
11 April 2026
Easy to use app …
Easy to use app and although the transaction took a while to complete they kept me up to date with the process.
26 March 2026
easy to navigate
2 March 2026
Vey easy to do and helpful when I…
Vey easy to do and helpful when I needed to speak to them
26 February 2026
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