The bulbs arrived well packaged and in mint order. It was great to have this service from GBR as these particular bulbs are no longer available in Australia. The other plus was the fast delivery f... See more
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Review summary
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Company details
Written by the company
Large retail store specialising in sourcing ‘hard to find’ items.
Contact info
71 Shelton Street, WC2H9JQ, London , United Kingdom
- contact@bigamart.com
- bigamart.com
Replied to 25% of negative reviews
Typically replies within 24 hours
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Great Customer Service!
I emailed with an issue and they responded to my satisfaction.
Exactly what I needed and it came and…
Exactly what I needed and it came and timely fashion and it was a great price thank you very much.
Great company my 8 year old son ordered…
Great company my 8 year old son ordered 3 sets of toys by accident. I wrote the company and within a day they helped me by canceling the order and sending my refund.
Nice product
Nice product , fast postage. Very professional customer service.
This company is obviously a BIG SCAM
This company is obviously a BIG SCAM. I ordered something on 9/10/23. I accidentally ordered it twice. I contacted them using the email provided on their website immediately asking them to cancel one of my orders but wanted to keep the other order. My credit card was charged for both orders and have showed just processing ever since. Website says if you don’t receive confirmation email within 24 hrs to email them so I did. Still have not heard a word from them and both orders still showing processing even though they’ve received their money and no other way to contact them.
Professional service in Sales category.
Your responsibility was perfect .
The package came in a timely fashion
The package came in a timely fashion. I would have liked for them to knock on the door before leaving the package.
Delivered in a timely manner
Product was delivered quickly and I received emails updating it’s status along the way.
Item as described and quickly shipped
Arrived much faster than I expected
Arrived much faster than I expected. Good updates on shipping. Could not get direct from manufacturer but got it here.
Wonderful job replacing a damaged product!
Bigamart did a wonderful job replacing an order that had originally arrived damaged. They sent an entirely new product, packed very carefully, and it arrived in perfect condition. Thank you so much, Bigamart!
C Gordon
Fast shipping and everything was intact
Awesome delivery
Excellent service and products
Excellent service and products. Thank you for quick and successful resolution of the delivery issue.
Slight delivery issues
Bit of initial delay with getting the product sent even though I paid a premium for courier. However the support team responded quickly and refunded partially to compensate. Would definitely use bigamart again and I’m sure it’ll be a 5 star experience.
Did not receive my complete order
Did not receive my complete order. They would not answer my email or call. I contested through PayPal and they never responded to PayPal. PayPal would have refunded my money but I was out of town and the time passed so now I'm out $54.00.
I believe this company to be a fraudulent company for the most part and that the good reviews are most likely bought and paid for. There are many articles on this subject...you can't trust any good reviews anymore on this site or sites like Yelp and Amazon. Only look at the bad reviews, that is if they will post those because often the bad reviews are not allowed especially on Yelp because they are paid by the merchant to keep bad reviews from showing up.
My brush arrived in good shape
My brush arrived in good shape and works extremely well on my long hair Tibetan Terrier.
Quick delivery have to try them out but…
Quick delivery have to try them out but I would post later thank you !
I came by this supplement by chance
I came by this supplement by chance. And it has been a game changer. My male cat was diagnosed with Idiopathic Cystitis, and has frequent urethral obstructions which are brought on by stress because we travel quite a bit. Since I’ve had him on this supplement he has had no episodes and seems far less stressed when we travel. I’m so happy I found this!!!
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