BidX1 - UK Reviews 17

TrustScore 4 out of 5

4.0

Henry Wood House, 4-5 Langham Place, W1B 3DG London, England, GB


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Rated 1 out of 5 stars

Lack transparency and accountability. Don’t think that you are on a level playing field and open auction.

Company replied

Rated 5 out of 5 stars

Being completely new to this type of auction, and any type of auction to be frank, im pleased and grateful to have had Kristela, a quick call away, to hold my hands throughout the process, and that re... See more

Company replied

Rated 5 out of 5 stars

Recently bought a property through Bid x1 before it went to auction. It was fairly complicated, but Mat was amazing in helping to sort out the issues we came across, even persuading the vendor to be p... See more

Company replied

Rated 5 out of 5 stars

Despite not winning the plot I bid on, I wanted to leave a review. I received my deposit in full, less than 12 hours after the auction had finished. All my emails were responded to promptly by Nicole... See more

Company replied


Company details

  1. Auction House
  2. Online Auction Service
  3. Real Estate Auctioneer

Written by the company

BidX1 is a pioneering online auction house providing buyers and sellers with a powerful, worldwide, online bidding platform.


Contact info

  • Henry Wood House, 4-5 Langham Place, W1B 3DG, London, England, United Kingdom

  • 020 7703 4401

4.0

Great

TrustScore 4 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Lack transparency and accountability

Lack transparency and accountability. Don’t think that you are on a level playing field and open auction.

20 January 2026
Unprompted review
BidX1  - UK logo

Reply from BidX1 - UK

Hi Jonathan,
Following our email correspondence regarding the issues you have raised with BidX1, our position in relation to these matters has not altered. However, we recognise that individual perspectives may differ, and we note that you consider your review to be fair and accurate and have chosen to share your feedback through the available channels.
Thank you for taking the time to share your views.
Kind Regards,
The BidX1 Team

Rated 5 out of 5 stars

Newbie bidder...

Being completely new to this type of auction, and any type of auction to be frank, im pleased and grateful to have had Kristela, a quick call away, to hold my hands throughout the process, and that really made me feel at ease and made the experience pleasant. I will return again... Don't think I need my hands held anymore haha!

6 November 2025
Unprompted review
BidX1  - UK logo

Reply from BidX1 - UK

Hi Mr Hussain,
Thank you so much for taking the time to leave us a 5-star rating – it is greatly appreciated!
Kind Regards,
The BidX1 Team

Rated 5 out of 5 stars

Help me get my house

Nicole couches help me all the way through to get my house the lady devised a pay rise thank you Rob Gerrard

21 August 2025
Unprompted review
BidX1  - UK logo

Reply from BidX1 - UK

Hi Rob,
Many thanks for taking the time to share your positive experience working with Nicole. We hope to work with you again in the future.
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

MY DEALINGS WERE WITH NICOLE COURCHEE

MY DEALINGS WERE WITH NICOLE COURCHEE, I FOUND HER EXTREMELY HELPFUL, PATIENTLY GUIDING ME THROUGH THE AUCTION PROCESS.
I HAVE NO HESITATION IN RECOMMENDING THIS LADY

5 March 2025
Unprompted review
BidX1  - UK logo

Reply from BidX1 - UK

Dear Arpassara,
Thank you for sharing your experience working with Nicole, and what excellent feeback. We look forward to working with you again in future.
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

Deposit

Despite not winning the plot I bid on, I wanted to leave a review. I received my deposit in full, less than 12 hours after the auction had finished. All my emails were responded to promptly by Nicole and I would definitely use them again, if another plot becomes available.

27 February 2025
Unprompted review
BidX1  - UK logo

Reply from BidX1 - UK

Dear Lisa,
Many thanks for sharing your experience of bidding with Bidx1 and working with Nicole in particular. We hope to bring a plot to market that suits your requirements so we can work with you again in future.
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

Sale of property by auction.

The sale process was made so easy by the dedicated and reassuring team. The amount received for my property far exceeded my expectations and
I’m sure this was due to the can do attitude and professionalism of this company.
I would particularly like to highlight Nicole Couchee
who worked so hard ,on what was potentially a difficult sale and with her cheery manner is a credit to the company.
I would also like to thank Oliver Childs for his personal attention to this project and his sound advice and support.
I recommend this company to anyone thinking of selling their property at auction.

27 February 2025
Unprompted review
BidX1  - UK logo

Reply from BidX1 - UK

Hi Roy,
Many thanks for taking the time to share your positive experience selling your property with Bidx1 and working with Nicole and Oliver. We hope to work with you again in future.
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

BidX1 Nicole and Mat - Great works

Nicole and Mat have been very supportive to us throughout the process, from bidding to confirmation from the vendor (Bank).
They have been courteous and highly professional in their dealings with us buying an auction property in the UK.
I highly recommend her and Bidx1 team. Great works !

19 December 2024
Unprompted review
BidX1  - UK logo

Reply from BidX1 - UK

Hi Frank,
Many thanks for taking the time to share your positive experience buying a property with Bidx1 and working with Nicole and Mat. We hope to work with you again in future.
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

Very helpful and understanding

Very helpful and understanding

16 December 2024
Unprompted review
BidX1  - UK logo

Reply from BidX1 - UK

Hi Lance,
Many thanks for taking the time to share your experience and we hope to work with you again!
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

Superb service throughout!!

Outstanding service from start to finish! I have sold a mixture of residential, land, and commercial lots with BidX1, and they provided a fantastic experience throughout. The BidX1 agent was always available at the end of the phone, answering my many questions and guiding the sales process seamlessly. I couldn't recommend BidX1 more highly.

13 December 2024
Unprompted review
BidX1  - UK logo

Reply from BidX1 - UK

Many thanks for taking the time to share your positive experience selling your assets with the team at Bidx1 and we look forward to a continued relationship with you.
Kindest regards,
Bidx1 UK Team

Rated 5 out of 5 stars

Brilliant platform

Brilliant platform. As a first time buyer from auction I required a significant amount of support. During the process I liaised with Mat from arranging the viewing to making my bid who was amazkng. He was knowledgable, helpful and very generous with his time.it was an absolute pleasure to deal with BidX1

27 June 2024
Unprompted review
BidX1  - UK logo

Reply from BidX1 - UK

Hi Sana,
Many thanks for taking the time to share your positive experience working with Mat. We hope to work with you again in the future!
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

Perfect 👌

Perfect performance from the team at BidX1.

Special thank you to Simon.

22 February 2024
Unprompted review
BidX1  - UK logo

Reply from BidX1 - UK

Hi Yogi,
Thank you for sharing your positive experience working with our team, Simon in particular. We hope to work with you again in future.
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

Very Happy

Very Happy. Amy Darnell couldn’t of been more helpful.

23 February 2024
Unprompted review
BidX1  - UK logo

Reply from BidX1 - UK

Hi Phoebe,
Thank you for sharing your positive experience working with our team and selling via our platform. We hope to work with you again in future.
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

Ethan was brilliant every step of the…

Ethan was brilliant every step of the way ,would definitely work with them again!

22 February 2024
Unprompted review
BidX1  - UK logo

Reply from BidX1 - UK

Hi Paddy,
Thank you for sharing your positive experience working with Ethan and using our platform. We hope to work with you again in future.
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

Fantastic platform

Fantastic platform, very user friendly, and the BidX1 team are always available to assist the onboarding process prior to any auction.

20 February 2024
Unprompted review
BidX1  - UK logo

Reply from BidX1 - UK

Hi Ryan,
Many thanks for taking the time to share your positive experience working with our team and using our platform.
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

Nicole was amazingly helpful

Nicole was amazingly helpful. We couldnt login for a long time because of some technical issue but Nicole was in contact with us all along and tried her best to help us and finally we were able to bid and became the successful bidder.

25 January 2024
Unprompted review
BidX1  - UK logo

Reply from BidX1 - UK

Hi Gizem,
Congratulations on your recent purchases and many thanks for taking the time to share your positive experience with Nicole. We hope to work with you again soon.
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

Recently bought a property through Bid…

Recently bought a property through Bid x1 before it went to auction. It was fairly complicated, but Mat was amazing in helping to sort out the issues we came across, even persuading the vendor to be patient whilst we sorted our funds out.

8 December 2023
Unprompted review
BidX1  - UK logo

Reply from BidX1 - UK

Hi Richard,
Many thanks for taking the time to share your positive experience purchasing prior to auction and working with Mat in particular. We hope to work with you again soon.
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

We recently listed a property in…

We recently listed a property in auction and the guys at BidX1 have performed once again and delivered beyond our expectations.
Thank you.

Amjad Butt

23 November 2023
Unprompted review
BidX1  - UK logo

Reply from BidX1 - UK

Hi Amjad,
Thank you for taking the time to share your positive experience selling with us and look forward to working with you again soon.
Kind regards,
Bidx1 UK Team

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