While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the unique and well-made vases and bookmarks, often highlighting their quality and appealing design. Many consumers found the ordering process easy and appreciated the excellent communication and fast delivery service, with frequent updates on their orders. The products are often described as perfect and thoughtful gifts, arriving beautifully and securely packaged. However, some customers also noted issues with delivery, with a few reporting crushed or missing packages due to the delivery company. A small number of people were dissatisfied with customer service, mentioning unhelpful responses or a lack of communication regarding order tracking and missing items. Additionally, a few reviewers felt the product was smaller than expected or not manufactured to a high standard.

What people talk about most

Product

People report positive experiences with product. Many customers praise the high quality, beautiful design,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the vases,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the quick delivery times, with... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process easy and... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the great communication,... See more

Based on these reviews

Rated 5 out of 5 stars

What a fantastic idea putting books & flowers together. I love my vase. It’s something different & makes a great gift. I chose my favourite book (film) Beauty & the Beast in an acrylic vase. It arrive... See more

Company replied

Rated 5 out of 5 stars

They are amazing in reality the cases and aycrilic bookmarks I really love them, just gutted I didn't order myself one 😀 plus these are for gifts to special people I know. The box itself... See more

Company replied

Rated 5 out of 5 stars

I saw these advertised and thought what a great idea, pairing flowers with your favourite books! A perfect gift for a friend! Bought one for myself also. Both Wuthering Heights. Customer service was e... See more

Company replied

Rated 5 out of 5 stars

Absolutely stunning,beautiful & very well made vases.fantastic detail in the design.i have 1 acrylic & 2 ceramic.they are truly lovely to look at.also the people there are a delight & very helpful.wil... See more

Company replied

Rated 1 out of 5 stars

Paid for Priority Packing, still havent recieved a tracking order. Ruined a 10 year anniversary gift. Have absolutely no idea if I've got an order as order number isn't recognized on website... See more

Company replied

Rated 1 out of 5 stars

I ordered a present for my sister by recommendation. However, customer service isn't replying at all to my messages. Nor email or message for and not via Instagram. I want to verify my order and make... See more

Company replied

Rated 5 out of 5 stars

Throughout I was kept informed of the progress of my order, which arrived promptly. The vase was very carefully packed. I am delighted with the style and quality of the vase, which is now displayed pr... See more

Company replied

Rated 5 out of 5 stars

Good communication using my name and information from my email to them, so the replies were not generic. I am happy with the price. I bought far more expensive presents for my partner for Xmas. Thi... See more

Company replied

Rated 5 out of 5 stars

This was the perfect gift for a voracious reader in our family. There were many options available and I found the perfect title. Unfortunately the package arrived quite crushed and when opened... See more

Company replied

Rated 5 out of 5 stars

Lovely gift which is beautifully packaged. I wish I could have afforded the ceramic vase. The bookmark is lovely too. Was kept informed at all stages of delivery Just a shame that Yodel threw the pa... See more

Company replied

Rated 5 out of 5 stars

I've already made the vase part of my home and I was impressed with the delivery and packaging especially the box with the wording. I also bought the Wuthering Heights vase for my mum because it is... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Easy to order, excellent communication from seller and kept informed every step of the way. Arrived very well packaged and protected. Bought as a birthday present for my daugh... See more

Company replied

Rated 5 out of 5 stars

This is one of the few places I shall keep revisiting and not just because the order came swiftly and smoothly. It is also due to the creativity, originality and kindness of the hands that make these... See more

Company replied

Rated 5 out of 5 stars

I brought my wife the Beauty & the Beast vase for our wedding anniversary. The seller sent communication emails every step of the way. Tracking was spot on. The actual vase is beautiful and I got a... See more

Company replied

Rated 5 out of 5 stars

Such a novel (😆) idea. I have bought several now, tailored to the recipient's reading taste, then treated myself too. Well presented, well packaged, kept fully informed of status of parcel Would de... See more

Company replied

Rated 5 out of 5 stars

I purchased five of your lovely vases, two for me and three as Christmas gifts. I was able to bring together the personality of the person with the book title vase, which made the purchase more meani... See more

Company replied

Rated 5 out of 5 stars

The vase and bookmark ordered as Christmas presents are amazing! Such lovely additions for anyone who enjoys books and reading. The quality of them is superb. Ordering and delivery was quick and smoot... See more

Company replied

Rated 5 out of 5 stars

Being an avid reader, these delightful book vases caught my eye. They are unusual, such a great idea. Although my vase took a while to come, I was constantly updated by Irene. My vase and complimentar... See more

Company replied

Rated 5 out of 5 stars

I purchased three book vases as Christmas presents. Just one more chapter for my book devouring sisters. Irene kept me informed of their delivery journey and they arrived really quickly. So well packa... See more

Company replied

Rated 5 out of 5 stars

I bought a vase and bookmark for my mother for mother's Day. It arrived in perfect condition and looked beautiful!! My mother loved it! It is always good to support a small business. Only thing that I... See more

Company replied

Rated 5 out of 5 stars

I bought the Les Miserable vase as a housewarming present for my daughter and granddaughter as LM has a special meaning for them. They absolutely love it! Great company to buy from... service was exce... See more

Company replied

Rated 5 out of 5 stars

I bought a vase from Biblio Bloom as a surprise gift for my wife for Valentine's Day. She absolutely loved it. She loved the bookmark that came with it too! The shipping was great and safe. Co... See more

Company replied

Rated 5 out of 5 stars

I purchased the Beauty & the Beast Vase and also the bookmark, which was a gift to my daughter as a Kris Kringle present. Upon her opening it, she was just absolutely so happy and loved it immensely.... See more

Company replied

Rated 5 out of 5 stars

I would like to share a review as I recieved my vase yesterday and I am totally over the moon. Beauty and the beast is a favourite of mine. In my parcel I recieved a little women bookmark it is beaut... See more

Company replied

Rated 5 out of 5 stars

Ordering was easy and I was kept updated all through the process right up to delivery which was quicker than expected. I ordered as a gift for my book loving daughter and it was beautifully wrapped so... See more

Company replied

Rated 5 out of 5 stars

This is my second order of these remarkable vases. They are so beautiful and will really brighten a desk, corner nook or anywhere you would like to see them. The ordering was easy; the vases arrived... See more

Company replied

Rated 5 out of 5 stars

I purchased 2 of the book vases, from ordering to receiving took 2 weeks which is brilliant. I was kept updated re delivery every step of the way. Really fair price too. They are a present for m... See more

Company replied

Rated 5 out of 5 stars

Absolutely made up with the vase’s and bookmarks I ordered. I was kept up to date every step of the well, arrived in good time and very well packaged. One was bought for myself (Alice in Wonderland) w... See more

Company replied

Rated 5 out of 5 stars

I bought this as a gift for someone in the sale and I’m delighted with my purchase. It’s just as seen and perhaps even better. Delivery was quick and communication from Biblio Bloom was excellent. Wil... See more

Company replied

Rated 5 out of 5 stars

These acrylic vases caught my attention -- I liked the clear acrylic material, and putting memorable book titles on the vases was a genius move. I bought one for a friend's birthday and she loves it!... See more

Company replied

Rated 5 out of 5 stars

I’m not a flower person in all honesty but when I saw these amazing vases I changed my mind. I love the aesthetic of them and they come in all the classic books they are lovely. The website is so e... See more

Company replied

Rated 5 out of 5 stars

I ordered the ceramic and plastic book vases of little women for my mum and she absolutely adores them. They look exactly as advertised and come in very cute packaging all ready to go! Definitely wort... See more

Company replied

Rated 5 out of 5 stars

I bought this vase for my daughter for one of her Christmas presents. It arrived in protective packaging. It is absolutely beautiful and I received a free bookmark. It is unique and so different from... See more

Company replied

Rated 5 out of 5 stars

These are beautiful gifts for book lovers. My daughter in law had the best reaction opening this Christmas present. I bought her the Ann of green gables vase and it looked just like a book cover. She... See more

Company replied

Rated 5 out of 5 stars

What a wonderful idea! I bought my book loving daughter Alice in Wonderland. I didn’t know what to expect but it is beautiful, well made and looks great in her library. Delivery was fast, tracking up... See more

Company replied

Rated 5 out of 5 stars

I was extremely happy with the vase I purchased as a gift. The delivery was in the time scale stated and the communication from Biblio Bloom was excellent. The customer service felt very personal.... See more

Company replied

Rated 1 out of 5 stars

Placed my first order after a lot of umming and ahhing - I thought it was the perfect gift for a friend for Christmas. Instead, Evri have lived up to their negative reputation and failed to d... See more

Company replied

Rated 5 out of 5 stars

Couldn’t rate this company more on their customer service! they have gone above and beyond to make sure I got my parcel in time for a Birthday, it came beautifully packaged and my item is just perfect... See more

Company replied

Rated 5 out of 5 stars

My beauty and the beast vase is amazing. Great customer service and package arrived to Australia quicker than expected and at a great price. The free bookmark I received was also stunning. Can’t wait... See more

Company replied

Rated 5 out of 5 stars

The product is perfect and the customer service is excellent. The company lets you know when your item will be shipped out and it comes on time. The vase is beautiful. I ordered "Little Women" and put... See more

Company replied

Rated 5 out of 5 stars

I've had three vases so far from bibliobloom, and have also got one as a gift. I love the design and quality, the delivery and tracking was flawless and quick. The complimentary bookmarks are also lo... See more

Company replied

Rated 5 out of 5 stars

This was a gift for my sister who loves books and Pride and Prejudice, and when I saw the advert I knew it was for her. I also got a free bookmark which is a really lovely one too. Irene kept me infor... See more

Company replied

Rated 5 out of 5 stars

I have bought a number of the vases from Biblio Bloom. I love them because they are unique I have not seen any like this before. I first of all bought one for me and once you put flowers in them th... See more

Company replied

Rated 5 out of 5 stars

There was always a close contact of where my package was en they we're truly intrested of how my daughter had found her parcel.'My daughter was very pleased with it.

Company replied

Rated 1 out of 5 stars

Wish i could post a better review but they use a dodgey delivery company that left my order with no notification on a busy raod and order got stolen. Was an expensive order too.

Company replied

Rated 1 out of 5 stars

Awful experience. My vase was marked as shipped weeks before Christmas, but I was later contacted to say they had made an inventory error and it was no longer available despite the fact it sho... See more

Company replied

Rated 1 out of 5 stars

It is cheap looking and is not worth the money. The company did not make it clear that the item was being shipped from China and after buying kept sending emails trying to incentivise me to buy anothe... See more

Company replied

Rated 2 out of 5 stars

The product arrived as advertised, two weeks after their estimated delivery window. Their customer service team was very unhelpful, and did not offer any kind of solution or refund until I demanded it... See more

Company replied

Rated 5 out of 5 stars

What a stellar experience. Ordering the vase was easy, and I received email updates all along the way. The product was in perfect condition and well designed, exactly as advertised. Bravo!

Company replied

Rated 3 out of 5 stars

In theory a great idea but for the price, the products are pretty basic. I don’t know why, but I actually expected the vase to be glass. That’s probably my own fault for not checking properly. Smalle... See more

Company replied

Rated 1 out of 5 stars

Placed an order as a gift, entered the delivery address in Wisconsin into the order and it showed accurately. When I completed checkout, the interface with Shop switched it to an incorrect address in... See more

Company replied

Rated 1 out of 5 stars

I never received my vase and have been trying ever since to get a refund! The company have acknowledged that the parcel has gone missing but refuse to give me a refund. Do not use this company unless... See more

Company replied

Rated 5 out of 5 stars

I got this as a Christmas gift for my friend and she absolutely loves it, it was so simple from the ordering right to the delivery, they also send tracking updates to keep you updated. Would definitel... See more

Company replied

Rated 5 out of 5 stars

The vase was delivered and is beautiful. I have to say this company is great at communication and helpful if you have a question. Thank you! I will be purchasing more of these for my book-loving famil... See more

Company replied

Rated 1 out of 5 stars

Ordered a Christmas present in November. Now a few days before Christmas and the order tracking has not moved and no response to customer service email asking for an update or refunded! Very disappoin... See more

Company replied


Company details

  1. Decoration and Interior Design Store

Written by the company

Shop Biblio Bloom book vases! Unique gifts for book lovers and book decor with 4.75 star review from 90K+ customers. Free Bookmark & Worldwide Shipping!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

438 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love my Christmas Carol vase

I love my Christmas Carol book shaped vase. It arrived in good time and was really well packed. I can’t wait to use it for some Christmas holly.

3 November 2025
Unprompted review
Biblio Bloom logo

Reply from Biblio Bloom

Dear Vicky,

Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!

Rated 5 out of 5 stars

Lovely gift for my daughter l

Lovely gift for my daughter l, arrived in good time and good value

21 November 2024
Biblio Bloom logo

Reply from Biblio Bloom

Dear customer,

Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!

Rated 1 out of 5 stars

The gift never arrived

The gift never arrived. Worst service

31 October 2024
Biblio Bloom logo

Reply from Biblio Bloom

Hi Virginia,

Thank you so much for reaching out. We’re truly sorry to hear that you haven’t received your order— that must be very disappointing, and we completely understand your frustration.

After checking your order, we noticed that it was placed about a year ago, and unfortunately, we didn’t receive any messages from you during that time that would have allowed us to assist you sooner. We always do our very best to support our customers and ensure they’re happy with their orders, so we’re here to help you now.

Please reply to this email so we can look into your case and provide the best possible solution. We’re committed to making this right for you!

Rated 5 out of 5 stars
Biblio Bloom logo

Reply from Biblio Bloom

Dear there,

Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service. Lovely vase, so detailed , top quality, very happy with it, they were very helpful, kind and understanding, when I had a problem.

30 October 2024
Biblio Bloom logo

Reply from Biblio Bloom

Dear there,

Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!

Rated 1 out of 5 stars

Dreadful product but did refund

Dreadful product but did refund

30 October 2024
Biblio Bloom logo

Reply from Biblio Bloom

Hi Clauds,

Very sorry for bothering you. Due to a system glitch, Trustpilot automatically sent you a review request in error. We’ve already fixed this issue to ensure it doesn’t happen again.

If you have any other questions or need assistance, please feel free to let us know — we’re always happy to help!

Rated 3 out of 5 stars

We ordered 2 books and only 1 arrived

We ordered 2 books and only 1 arrived. After reaching out to the company we still haven’t gotten an update on our 2nd book. We ordered it September 19th and today is October 24th

24 October 2025
Biblio Bloom logo

Reply from Biblio Bloom

Hi Chelsea,

It seems there might have been a mix-up with your review. We’re Biblio Bloom — the shop that sells book-shaped vases, not books themselves. You actually ordered one of our ceramic book vases last year. Due to a system glitch, Trustpilot automatically sent you a review request in error. We’ve already fixed this issue to ensure it doesn’t happen again.

If you have any other questions or need assistance, please feel free to let us know — we’re always happy to help! 💛

Rated 5 out of 5 stars

This is the 3rd vase we’ve bought and…

This is the 3rd vase we’ve bought and we are so impressed with them all. Love the offer of a free bookmark too

24 October 2025
Biblio Bloom logo

Reply from Biblio Bloom

Dear there,

Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!

Rated 5 out of 5 stars

Absolutely perfect


They are amazing in reality the cases and aycrilic bookmarks
I really love them, just gutted I didn't order myself one 😀 plus these are for gifts to special people I know.

The box itself is cute knowing the vase is wrapped carefully and perfect to wrap to give as a gift.

The whole process from ordering to receiving the order has been a smooth operation, no issues

No faults can be highlighted.
I'm one very happy customer 😊

21 October 2025
Unprompted review
Biblio Bloom logo

Reply from Biblio Bloom

Dear there,

Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!

Rated 5 out of 5 stars

Little Women Flower Vase. Really nice product

Really nice product, something a bit different.

22 October 2024
Biblio Bloom logo

Reply from Biblio Bloom

Dear there,

Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!

Rated 5 out of 5 stars

Works

Product was as advertised!

25 October 2024
Biblio Bloom logo

Reply from Biblio Bloom

Dear there,

Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!

Rated 5 out of 5 stars

Arrived in good time

Arrived in good time. Good communication after ordering to track the item.

15 October 2025
Biblio Bloom logo

Reply from Biblio Bloom

Dear there,

Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!

Rated 5 out of 5 stars

The perfect thoughtful gift

I ordered the ceramic and plastic book vases of little women for my mum and she absolutely adores them. They look exactly as advertised and come in very cute packaging all ready to go! Definitely worth checking out :)

29 October 2024
Biblio Bloom logo

Reply from Biblio Bloom

Dear there,

Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!

Rated 1 out of 5 stars

Dont bother with "Priority Packing"

Paid for Priority Packing, still havent recieved a tracking order.

Ruined a 10 year anniversary gift.

Have absolutely no idea if I've got an order as order number isn't recognized on website.

Multiple emails asking to purchasing something else and get a free gift, but again no tracking number.

Will happily take your cash though!

9 October 2025
Unprompted review
Biblio Bloom logo

Reply from Biblio Bloom

Hi Jamie,

We are very sorry for the delay in preparing your order. Due to an error in our system, your order was processed a little slower, we have refunded the Priority Packing fee to you as an apology.

We hope your order arrived safely and you are satisfied with the vase. Should you have any questions or need assistance, feel free to reach out!

Rated 5 out of 5 stars

Order with confidence

Order with confidence. My order arrived well packaged and in good time

11 October 2024
Biblio Bloom logo

Reply from Biblio Bloom

Dear there,

Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!

Rated 5 out of 5 stars

Perfect Anniversary Present

The design and presentation of the vase were amazing. I got it for my wife for our anniversary and I'm sure she's going to love it. Thank you.

18 September 2025
Unprompted review
Biblio Bloom logo

Reply from Biblio Bloom

Dear Brian,

Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!

Rated 5 out of 5 stars

Excellent quality product

Excellent quality product. Love my Dracula vase and book mark. Excellent communication. Highly recommend

17 September 2025
Unprompted review
Biblio Bloom logo

Reply from Biblio Bloom

Dear James,

Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!

Rated 5 out of 5 stars

Great customer service

Great customer service. Quick replies to questions. Item arrived as expected, well packaged. My SIL will love it. Thank you.

30 July 2025
Unprompted review
Biblio Bloom logo

Reply from Biblio Bloom

Dear Elizabeth,

Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!

Rated 5 out of 5 stars

Good experience

Good product.(vase) Good price. Timely shipping with reliable tracking. Pleasant follow up. Thank you.

23 July 2025
Unprompted review
Biblio Bloom logo

Reply from Biblio Bloom

Dear Jamie,

Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!

Rated 5 out of 5 stars

Absolutely made up with the vase’s and…

Absolutely made up with the vase’s and bookmarks I ordered. I was kept up to date every step of the well, arrived in good time and very well packaged. One was bought for myself (Alice in Wonderland) which I love and the other was bought for my sister (Beauty and the beast) she is over the moon with hers. Seller was very polite, helpful and informative.

23 July 2025
Unprompted review
Biblio Bloom logo

Reply from Biblio Bloom

Dear Ema,

Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look