Took Unauthorized Payment
My loan was fully paid off, and then they took another payment the following month. Trying to get it back is a nightmare. Excuses after excuses. Poorly run. Had to file a fraud claim with my bank.
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My loan was fully paid off, and then they took another payment the following month. Trying to get it back is a nightmare. Excuses after excuses. Poorly run. Had to file a fraud claim with my bank.
I paid off my entire loan in full. The continued to try and pull money from my account then they illegally repossessed my vehicle.
I will be pursuing legal action.
On top of that I’m wondering if anyone would be open to joining me in finding a pro bono lawyer to initiate a class action lawsuit.
They charge a big interest rate and take out money in your account even it is closed and discharged yo their company.
Until now, they are not answeringcalls, ignoring and no action given to provide solution.
Poor customer service.
Absolutely horrible company
I applied for a loan with them and it was denied This was fine it was an equity loan with my vehicle
I managed to secure a loan with another provider and when the did the title search low and behold BHM had a lien registered against my vehicle. I called them right away and they said that I had to email there support line.
So off I go to email them only to get an email back stating that I owe them $250 and in order to remove the lien I had to emt the money.
I emailed them back and asked what this was for ( its been 2.5 months and not a letter, email invoice ... nothing in this time frame saying there was fees owing)
They said I signed a contract and that this was the fees owing
So long story short between 8 emails and 3 phone calls Ive asked for a copy of the contract with all the terms and they have yet to provide this to me (now mind you we have no agreement as they denied me) Ive asked for a detailed invoice like any reputable company would provide with payment instructions and the balance - still waiting on this
-Ans asked for a release letter and to update the title search and this is still not done as well
Needless to say I have reported them to BBB to see if they can rectify the issue and if I have to I will contact legal council on the matter ( they may be able to get the contract then themselves)
I received a small loan from BHM, I have paid off about 2/3rds. I requested a payout amount as the loan is front loaded with fees and interest, so payable anytime. I was given the original payout amount as if there were no payments made! I requested that it be rectified and received the snootiest email stating, that is what I owe and to prove any payments. I sent proof of all payments (3 times now) and still cannot seem to rectify with them. There has been at least 23 correspondence with them to no avail. Their head office is in Quebec so BBB cannot help. Think twice before dealing with these shysters.
They are reporting fraudulent claims on my credit report. My contract ended in August 2025 and they are still taking money out of my account.
I have left messages and sent emails and NO ONE responds or calls back.
BHM Financial is by far the worst company I have ever had to deal with. Expect unexplained additional fees and inconsistent information. At one point, I even got the impression they were using my collateral as leverage to pressure me, which felt completely unethical.
Getting any help is nearly impossible — no one answers the phone, and emails take days to get a reply, if you get one at all. To make matters worse, I received two different payoff balances, only to be told later that the first one was "sent by the wrong person."
If you value transparency and fair treatment, run for your life!
This company is extremely rude and unprofessional, they over charge and it is very hard to get a hold of them, calling them it goes to voicemail and then it says voicemail is full. They rarely respond to their emails. I strongly against using this company
I’ve been trying to pay off my loan early and have sent multiple emails requesting the outstanding principal balance and instructions on how to pay it off. Unfortunately, I have not received any response. At this point, the only way to get their attention seems to be placing a stop payment on the automatic withdrawal, forcing them to reach out. Honestly, even a loan shark would make it easier to pay off a debt. I strongly advise against using this company—it's simply not worth the hassle. Extremely unprofessional service.
I have asked for a statement of my account owing more than once and no one ever gets back to me. Now they are telling me I owe more money than originally agreed to. You can have get a hold of anyone when you phone the company and it takes weeks for someone to get back to you.
I had an absolutely terrible experience with this company.
BHM Financial does not properly verify the identities of the people applying for loans with them. ANYONE can take ANY VIN off ANY VEHICLE and use it to acquire a loan with BHM. I was the victim of identity theft. BHM gave money to someone who is NOT me. BHM refuses to release the lien on the vehicle. They refuse to release the application details and banking details to the police (this information would help the police catch the person who stole my identity so ultimately BHM is also guilty of not cooperating in a police investigation) They refuse to take any accountability for their shitty system that doesn't properly verify the identities of the people applying. DO NOT USE THIS COMPANY. BHM HELPS IDENTITY THEIVES STEAL MONEY FROM YOU.
Tried to apply for a loan twice and said “payment received”? Wtf does that mean?
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