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BHG Financial Reviews 

5,485
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,241 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the professional and patient staff who make loan processes exceptionally clear and easy to navigate from start to finish. People consistently praise the responsive communication and personalized support provided throughout their financial applications and funding stages. Some reviewers were not happy with communication delays, mentioning long waiting times for quotes or slow email replies. A few other people also felt that certain application steps and approval procedures took longer than expected to complete. Others noted frustrations regarding unexpected fees or difficulties when trying to get timely updates from different departments.

What people talk about most

Staff

Clients share positive opinions on staff, praising their professionalism, helpfulness, and extensive... See more

Service

Reviewers highlight positive aspects of service, noting that professionals make the financing process smooth,... See more

Customer service

People report positive experiences with customer service, highlighting exceptional professionalism and... See more

User experience

Consumers find user experience to be very positive, highlighting a quick, smooth, and straightforward process... See more

Response time

Customers consistently note positive experiences with response times, highlighting that staff members are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julia was my loan officer ,she was professional, Knowledgeable and patient with all aspects of the loan system The most thing I like the best is how she stayed with me for every problem that occurre... See more

Company replied

Rated 5 out of 5 stars

Julia was amazing. Due to unfortunate circumstances we were in need of some capital and Julia and her team at BHG answered. The initial consult, the different options, and ultimately the moving forw... See more

Company replied

Rated 5 out of 5 stars

Had the pleasure of working with Dominic Mosconi. He was amazing to work with. Informative and walked me through the process and made the process very easy and understandable. I’ve been in Sales for o... See more

Company replied

Rated 5 out of 5 stars

I worked with Nate and he was really excellent to work with. He was very thorough in the details and information provided. He was very professional and kind, answered all the questions I had, and has... See more

Company replied


Company details

  1. Financial Institution

About BHG Financial

Written by the company

Who is BHG Financial?

BHG Financial is an industry leader in innovative financial solutions, providing customized options to fit the varying needs of professionals, entrepreneurs, small business owners, and institutions across the United States. With nearly 25 years of experience, BHG Financial is unlike a traditional bank. Our unique underwriting model looks beyond credit scores to assess each applicant's full financial picture. BHG Financial provides purpose-driven solutions that transform how individuals and businesses alike can access the funds they need to meet their goals.

Our Services

Known for our innovative approach to lending, BHG Financial can offer unsecured loans with flexible terms, competitive rates, and funding in as little as 3 days, depending on the loan type. Our services include:

Supporting Our Communities

Through our philanthropic arm, BHG Cares, we hold long-term partnerships with humanitarian and support organizations, including the Make-A-Wish Foundation, Style Saves, and the Kevin Love Fund. In addition, BHG Cares places a strong emphasis on advancing independent disaster relief funds and global humanitarian efforts.

Find more information about BHG Financial by visiting our website and checking us out on social media:

Simplify Your Debt, Empower Your Future

Written by the company

Consolidate High-Interest Debt with a Personal Loan for Debt Consolidation from BHG
BHG Financial offers personalized debt consolidation solutions designed to help you regain control of your finances. With loan amounts up to $250,000 and repayment terms extending up to 10 years, you can combine multiple high-interest debts into a single, manageable monthly payment. Our fixed-rate loans ensure predictable payments, making budgeting straightforward and stress-free. The application process is streamlined and user-friendly, allowing you to check your rate without impacting your credit score. Once approved, funds can be disbursed in as few as five days, enabling you to address your financial needs promptly. Our dedicated U.S.-based loan specialists provide concierge service throughout the process, ensuring personalized support every step of the way. Take the first step towards financial empowerment by exploring your personalized debt consolidation loan options today.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(5,485)

1,223 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worked with Haddon

Worked with Haddon. She answered all questions and emails very quickly, easy to work with and quick. Would work with her again.

10 August 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Jenn. We can't thank you enough for the 5-star review! The BHG Financial team works diligently to ensure quick, clear service.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Working with Adrienne

Working with Adrienne! She was professional, courteous and patient with all my questions and scenarios. A true joy to deal with!

10 August 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Stephen. Assisting customers with top-notch professionalism is always the goal! We're glad you enjoyed working with us here at BHG Financial.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Nate was great at walking me through…

Nate was great at walking me through the process. I found everything to be quick and easy. I'm glad I decided to use BHG.

10 August 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Throughout the process and after as well, the BHG Financial team is here to ensure stellar service. We truly appreciate you selecting us as your trusted financial partner.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Hank was great

Hank was great! He was always available and answered all of my questions and presented me several really great options. He is outstanding! The entire process was painless.

6 August 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi David. Happy to hear about your experience with us at BHG Financial! It's our top priority to ensure a clear and hassle-free process.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Nate assisted with everything that was…

Nate assisted with everything that was needed. Answered all questions I had in a effective timely manner

9 August 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi James. Across each department, BHG Financial's rep are here to help! We're thrilled we could ensure exceptional service on your schedule.

Thanks,
BHG Customer Relations Team

Rated 2 out of 5 stars

I would not recommend BHG financial

I would not recommend BHG financial. As part of their process, they run your credit which is expected. They then have you pull a month's bank statements and send to them a long with routing number and accounts numbers of the account you are depositing in. This account must have your name on it and be a personal account.

They charge an extremely high origination fee and the contract says they have the right to ask you for IRS documents anytime during the loan. It also says that if you default on ANY other loan or credit obligation during the time of the loan you have with them, they consider that default on their loan.

To top it all off, once you sign the loan documents they come back and ask you for an additional 3 months of bank statements AFTER they have already run your credit and you have ALREADY signed a loan document stating terms and deposit dates and repayment amounts before they will deposit the money you already signed for.

I had also gotten approved for a Lightsteam loan which is 10x easier. It's all done online. You don't even have to talk to anyone. They deposit any whatever account you want and don't come back after the fact asking for a bunch of banking information. It's purely based on your credit and ability to pay. I literally applied and got funded in 3 days with NO origionation fee or crevice check. Save your time and don't go with this onerous company.

9 August 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Paul. Thank you for sharing your experience. At BHG Financial, our team works diligently to understand the unique needs of customers while doing everything possible to ensure a seamless loan process. With this in mind, extra verification is sometimes needed in order for us to make a decision. These documents were requested but ultimately not provided, and you made the decision to forward with another lender. All rates, terms, and conditions of a BHG loan are provided in writing prior to funding, and you’re able to walk away at any time.

Over the last 25 years, we’ve funded over $28 billion in financial solutions to more than 170,000 satisfied customers. We pride ourselves on our ability to offer exceptional loan experiences in a timely manner which is why so many clients have returned to us time and time again, earning us a 4.8-star rating right here on TrustPilot. Please feel free to contact us at 866-588-7910 should you need any assistance in the future.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Great experience and customer service

Great experience and customer service. Officers were thorough and informative. I highly recommend.

29 July 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

It's great to hear about your BHG Financial experience! Our team works hard to offer a solution perfect for you.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Justin lambert was very professional

Justin lambert was very professional, knowledgeable and kind, thank you Justin

7 August 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi David. Professional service is top priority for us at BHG Financial! Glad we could help out.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Great Personalized Service

Michael Fagan was a pleasure to do business with. He anticipated potential questions and provided information that was easy to understand. He presented multiple terms to select from and genuinely wanted to make sure I received terms that met my financial needs. I highly recommend BHG Financial and will not hesitate to refer friends and acquaintances!

6 August 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Karen. That's the BHG Financial mission and we're thrilled we could delivered! We can't thank you enough for taking the time to review us and we're excited to work with you moving forward.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Worked Nate on the financial…

Worked Nate on the financial requirements and it was a breeze working with him.
He explained everything and was very direct with helpful recommendations.

6 August 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Amit. Thank you so much for sharing your BHG Financial review! It's always great to learn when customers have an exceptional experience working with our dedicated team.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Haddon was great to work with

Haddon was great to work with. I appreciated her patience with all of my questions and the knowledge that she had concerning the loan details and process.

6 August 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Darci. Here at BHG Financial, our team is always ready and available to assist our customers. We can't thank you enough for the opportunity to offer our assistance.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

This experience has been so easy

This experience has been so easy. We got a call from Brittany almost immediately and she answered all our questions. We did take a couple of days to make a decision about the loan but Brittany was so attentive and worked with her team to come up with a loan amount and interest rate that we needed. She has been so helpful and nice.

6 August 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

We're so thrilled to hear about your experience with the BHG Financial team! Across each level and department, our reps work diligently to meet your needs while providing stellar service.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Wonderful Experience

I was lucky enough to work with John Suave. He took his time explaining the process in detail, and I never felt any pressure. He was very patient and understood my concerns, providing as much information as I needed. I am incredibly pleased. Thank you!

5 August 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Consuelo. Offering an exceptional loan process that meets your specific needs is the BHG Financial mission. We're happy to hear you enjoyed working with us and appreciate the time taken to review us.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Easy process.

John Sauve made this experience as streamlined and easy as possible! He was professional and friendly from start to finish, explaining all of our options and next steps. Thank you so much!

5 August 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Teri. An easy process that meets your needs is our goal! We're thrilled we could assist and appreciate you taking the time to share your review of BHG Financial.

Thanks,
BHG Customer Relations Team

Rated 1 out of 5 stars

I do not recommend this company to…

I do not recommend this company to anyone. I was approved right away and now over a week later after I signed loan docs I still have not received my funds. This company gives you the runaround and will not answer emails in a timely manner. Does not appear to be a legitimate company.

1 August 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Dede. We apologize that this was your experience, though we can assure you that this is not how we like to do business here at BHG Financial. At times, extra verification is needed prior to funding, and this is identified during underwriting. We’d like the opportunity to look into your specific experience, so please contact our team directly at 866-588-7910.

Over the last 25 years, BHG Financial has funded over $28 billion in financial solutions to more than 170,000 satisfied customers. We pride ourselves on our ability to offer exceptional loan experiences in a timely manner which is why so many clients have returned to us time and time again, earning us a 4.8-star rating right here on TrustPilot along with an A+ rating on the BBB.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Great team to work with

All the associates help me a lot with each and every different process to get this project going now. I’m really thankful to the whole team.

5 August 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Dee. Across each level and department, BHG Financial reps are right here and ready to assist. We appreciate the kind words as well as the opportunity to work with you.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

Quickest

Quickest, safest and easiest process to satisfy a financial request.
Customer service is by far the best I’ve worked with.

4 August 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Julie. Efficient service and a helpful team are very important to us at BHG Financial. We strive to provide a professional process along with stellar service.

Thanks,
BHG Customer Relations Team

Rated 5 out of 5 stars

An amazing experience

Brittany was informative, knowledgeable and very nice. She had thoroughly thought options and was able to answer all my questions. Great experience!

4 August 2026
Unprompted review
BHG Financial logo

Reply from BHG Financial

Hi Bruce. At BHG Financial, we're always hard at work, ensuring an exceptional loan process that meets your needs. We're happy we could offer our assistance.

Thanks,
BHG Customer Relations Team

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