Bgmgirl Hair Reviews 1,629

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as soft, natural, and true to length and density. Many people are impressed with the excellent customer service, highlighting the team's responsiveness, kindness, and helpfulness throughout the entire process. The products are frequently noted for their amazing appearance, with many consumers receiving compliments and finding them easy to style and install. However, some customers experienced issues with product quality, reporting that some wigs tangled easily, shed excessively, or felt synthetic after washing. Additionally, a few people were dissatisfied with delivery times, mentioning long waits and unaddressed issues with their orders, and some found customer service unresponsive or unhelpful when problems arose.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the hair as soft, full, and... See more

Quality

Customers consistently note positive experiences with quality, often praising the hair as soft, full, and... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing satisfaction and loyalty, citing... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness,... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers praising quick delivery times... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hey yall I ordered my hair on the first of the month I don’t want to over react but I’m just scared and skeptical how long did it take for you to receive your packages and is this legit please let me... See more

Company replied

Rated 4 out of 5 stars

I've purchased 2 wigs on BGM hair. The lace wig I purchased was great quality, amazing and long-lasting. But the burmese curly half wig I purchased 3 months ago has been disappointing. Out of the b... See more

Rated 4 out of 5 stars

Their customer service is truly top tier, very respectful, kind, and responsive throughout the entire process. I really appreciate how helpful and attentive they’ve been. It made the whole experience... See more

Rated 5 out of 5 stars

BEST HALF WIG I EVER PURCHASED!!! I bought mine in 28in 250% density and tried cutting a few layers in it...but got a little scissor happy lol. Its sooooo full and the curls are so cute. In addition,... See more


Company details

  1. Wig Shop

Written by the company

BGMgirl Hair company specialize in high quality 100% human hair, we've been in hair business for over 10 years, we have our own factory, which provide flesibility for hair produce and best price for wholesale. BGMgirl Hair ship worldwide, providing high quality hair at affordable prices, with strong supply ability and sufficient stock, gradually into a global human hair enterprises in the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

True to density

True to density. Good quality. Soft and doesn’t shed. Amazing customer service.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Only brand you’ll ever need!

I’ve bought wigs so many wig the past couple of years from unite, beauty shops, and Amazon nothing compares to when I switched to Bgm 3 years ago the quality they provide every time! from the soft hair to how comfortable the inside the wig is to the nonslip straps! And not to mention the lace has never not been totally invisible! My go to order is the glueless hd lace wigs I recommend them to truly anyone they are perfect for moms, athletes, people who work or go to school, it’s such a game changer to not have to spend forever laying down a wig especially if you’re busy on the daily the best thing is to just throw that wig off and not have to deal with uncomfy sleeping!

16 April 2025
Unprompted review
Rated 5 out of 5 stars

This wig is theeeee best wig I have…

This wig is theeeee best wig I have ever gotten. Now any time I buy one it’s always from BGM. The hair is super soft and barely sheds , the plucking is tooo good, the length is definitely true. Everything about this wig makes me feel like a baddie!!!

4 April 2025
Unprompted review
Rated 3 out of 5 stars

Quality has gone down

I really like BGM girl hair, but their quality has gone down terribly. I've ordered 6 units from them total. Each time it has been worse. My very first unit was great, so was the second, even the third, and the other 3 have been horrendous. The caps are too thick, and the hair is quite thin. They also deleted a raw, honest review that I wrote about their Layered Cut Chestnut Brown Straight Wear Go Wig 6x4 Lace Closure 180% Glueless Color Wig, which doesn't make me pleased with the brand. I really used to value the quality of their hair and customer service. But given how deceitful they were deleting my review (and other negative reviews as others have expressed), as well as totally NOT using 100% human hair anymore (it's gotta be a synthetic blend, the wigs tangle so bad and dry out now), I don't think I will be purchasing from them anymore.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Quickest shipping to the quickest lay

Literally the fastest shipping and the fastest lay ever, I used a little glue because I wanted it to last a while, but honestly a little melting spray is more than enough. It’s FULL, no shed, no smell and it gives SCALP! I honestly have nothing bad to say lol 1000/ 10 and I AM repurchasing because it was very affordable! I ordered a 250%density 20” 9x6 layered body wave wig in the colour natural black. It came with a HD wig cap which I used to get the most natural look. I am really happy with my purchase.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

I was thoroughly impressed with my…

I was thoroughly impressed with my experience with Bgmgirl. This was my first purchase from them, and their attractive prices caught my attention. From start to finish, they communicated effectively, and my order arrived very quickly. The unit is beautiful, and I absolutely love it! I will definitely buy from them again and recommend them to my friends and family!

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Every time I order from BGMgirl Hair

Every time I order from BGMgirl Hair, they NEVER Disappoint. Not only with reasonable pricing but the service is amazing! The hair only takes about 3 days and when you receive it, it smells great, amazing quality and they give nice gifts for the wig. You will not be disappointed!

8 April 2025
Unprompted review
Rated 5 out of 5 stars

I loved my hair

I loved my hair! Also the customer service team is so too notch! Quick replies, quick action, everything was so smooth. Definitely ordering from them again

2 April 2025
Unprompted review
Rated 5 out of 5 stars

I love BGM Hair

I love BGM Hair. I've been buying for the past 2 years. I always recommend to my friends how great their hair is. So soft and so full. It was easy to return a wig I didn't want and receive the one I actually wanted. I appreciate you guys and keep giving perfect hair and great customer service

7 April 2025
Unprompted review
Rated 4 out of 5 stars

Service speed and quality!

BGM girl is such a good hair vendor!, They provided me with such great customer service after I had mentioned to them the need to have my package delivered urgently for an important event, and they provided me with consiste t updates and a relieving message once it had been shipped off quickly!
To make things better, they left me with so many gifts in my package from a bonnet, hairbrush, eyelashes, and a hair band to add into my experience, lets not forget the super neat, accessible and customer friendly /cute packaging that the hair comes in. So thankful to have discovered this great website for good quality hair!

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely OBSESSED

Absolutely OBSESSED! This wig is pure magic, soft, the color is spot on, and I got ALOT of compliments when I wore it. I put it on and instantly felt like *that girl*. The quality? Insane for the price- I’m blown away. Delivery came really early too! I’m definitely gonna keep coming back.10/10

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Hair is super soft and curly

Hair is super soft and curly, it came really fast in the mail doesn’t smell nice lace and easy to blend and melt. Thank you guys I have been buying hair from you guys for 2 years now and I am never disappointed

6 April 2025
Unprompted review
Rated 5 out of 5 stars

This wig is 🔥🔥🔥!!

This wig is 🔥🔥🔥!!! This is about the fourth wig I’ve purchased from BGMGirl and the second kinky straight and as usual, they did not disappoint. The wig looks very natural. All I did was wash, air dry, and flexi rod and the curls came out gorgeous.

3 April 2025
Unprompted review

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