Surprised I haven't reviewed earlier. Board Game Extras are first class service and been my go to company whenever subscribing to Marvel Champions Card Games. Please shop with this team as I could... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Board Game Extras seeks to provide that something extra to your Board Game experience. We sell card sleeves, realistic tokens, inserts as well as the games themselves.
Contact info
Unit 4A, Empress Park, Empress road, SO14 0JX, Southampton, United Kingdom
- contact@boardgameextras.co.uk
- bgextras.co.uk
Board Game Extras
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely superb experience.
Absolutely superb experience.
Initially attracted to the company by the competitive prices. Andrew is great to deal with, brilliant customer service. He is prompt in communication and in dispatching items.
5 stars!
Excellent company to buy from
Excellent company to buy from! Very very well priced for genuine games, no Chinese fakes here. Super speedy delivery and very well packaged. What more do you need 👌
Always a great service!
Always a great service when buying from BGE. Only ever had one issue (wrong item sent) from many orders with them, which they were quick to fix via excellent email communication.
Great customer service
I recently made a mistake with the address on my order, it got returned to sender and BGE sorted it, were really polite and kind in their communications and left me with a really positive experience. I buy from them frequently and highly recommend them. A great site for your card gaming needs.
Great experience
Used this company a few times now.
Always reliable.
Good communication and updates.
Things are sent promptly ( they are in the hands of the delivery agent ) for timing, but so far so good.
Packaging is always proportional to the time.
Over all happy. Will use again.
Item came very quickly in perfect…
Item came very quickly in perfect condition very happy with purchase and will use again.
Excellent Customer Service
Had a mix up with royal mail claiming that my parcel had been returned to sender and contacted the customer service. They were incredibly helpful and prompt at replying and sent me out a new order which arrived the very next day! Was incredibly impressed by the whole experience and will definitely be ordering all my board game goods from here in the future!
Ordered and it arrived next day
Ordered and it arrived next day. Would buy from them again. Their site also has a handy sleeve calculator for board games too. Quick response to support queries as well.
Great selection and service
Great selection of games and (not surprisingly) board game extras and tokens. Always great service.
Fantastic service
Fantastic service - lowest price I could find and it was delivered in less than 24 hours!
Aliens another glorious day
Ordered online and received it in two days.
Excellent quality and packaging great
Fantastic service
I've ordered from this company many times now. The speed of service is remarkable: often within minutes of placing my order the package is on its way to me. I ordered yesterday at 2pm and Royal Mail delivered at 10 this morning. Not only that but I'm able to find sleeves that aren't available elsewhere, and at an excellent price. Perfect for a fastidious gamer like myself.
Many thanks, folks.
Very good service
Very good service. Ordered on a Tues was delivered 48 hours later. Well packaged. I'm sure I will order again from them.
Outstanding service
I used these for the first time the other day (08/01/2024) after an unsuccessful order and let down from another supplier. But these guy were brillliant.
After ordering the item from BGE I recived it within 3 days.
Outstanding service.
Best online board game store…
I genuinely won't look anywhere else for future purchases my customer loyalty has been well and truly earned.
Perfect Customer Service
This was going to be a 5 star review based on the great price for the game I ordered and the super quick delivery. The game was well packaged and arrived exactly when expected. Perfect. 5 stars.
Unfortunately, Royal Mail had not provided a 5 star service and despite the packaging, the game box was dented. From this point on, 5 stars is no where near enough. Utterly brilliant, polite, quick service followed, with a choice of solutions offered. Sensational customer service. I genuinely won't look anywhere else for future purchases - my customer loyalty has been well and truly earned.
Excellent selection of card sleeves
With several sizes of card sleeves seemingly permanently out of stock at my regular games retailer, I came across BGE and decided to give them a go. The website did look a bit dated but the prices were competitive so thought I’d give them a chance. Overall the buying process was very smooth with delivery arriving safely and within the advised timescales. I would happily buy from BGE again.
Perfect online shopping experience!
Easy to use, great selection, fantasy communication, and delivered speedily. Perfect online shopping experience!
Excellent first-time experience
Made my very first purchase last week and was extremely impressed. Same day dispatch and everything arrived safe and intact. Would highly recommend and will certainly be purchasing from them again in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
