Board Game Extras Reviews 251

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the team's helpfulness and quick responses to queries. Many appreciate the competitive pricing, often finding the best deals compared to other retailers. The delivery service is frequently described as fast, reliable, and well-packaged, ensuring items arrive in good condition and on time. Reviewers also commend the easy ordering process and the good selection of products available, including hard-to-find items. Some people were dissatisfied with receiving damaged boxes upon arrival or products that did not match the original description.

What people talk about most

Delivery service

Consumers consistently report positive experiences with delivery service. Many praise the super fast and... See more

Product

Reviewers mention positive feedback about product. Customers consistently praise the good range of products,... See more

Price

People report positive experiences with price, consistently finding them to be very good and competitive.... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent, quick, and... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Surprised I haven't reviewed earlier. Board Game Extras are first class service and been my go to company whenever subscribing to Marvel Champions Card Games. Please shop with this team as I could... See more

Rated 5 out of 5 stars

Let's all be honest, Board Game Extras are doing online shopping like absolute pros!! I've ordered so many times from them and only ever had one issue were they were out fo stock of the item I... See more

Rated 5 out of 5 stars

Items arrived on time and in good condition. The 2 pack of combat dials are cool little items. They'll be great alternatives to the cardboard HP dials that come in the Marvel Champions core set.

Rated 5 out of 5 stars

Previously tended to use the same reliable wargames supplier but needed some Star Wars legion models and cards quickly which my normal supplier didn't have in stock.. So tried board game extra and I'v... See more


Company details

  1. Events & Entertainment

Written by the company

Board Game Extras seeks to provide that something extra to your Board Game experience. We sell card sleeves, realistic tokens, inserts as well as the games themselves.


Contact info

Board Game Extras

Seeking to provide that something extra for your board game

4.9

Excellent

TrustScore 5 out of 5

251 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Absolutely superb experience.

Absolutely superb experience.
Initially attracted to the company by the competitive prices. Andrew is great to deal with, brilliant customer service. He is prompt in communication and in dispatching items.
5 stars!

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company to buy from

Excellent company to buy from! Very very well priced for genuine games, no Chinese fakes here. Super speedy delivery and very well packaged. What more do you need 👌

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Always a great service!

Always a great service when buying from BGE. Only ever had one issue (wrong item sent) from many orders with them, which they were quick to fix via excellent email communication.

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I recently made a mistake with the address on my order, it got returned to sender and BGE sorted it, were really polite and kind in their communications and left me with a really positive experience. I buy from them frequently and highly recommend them. A great site for your card gaming needs.

27 February 2025
Unprompted review
Rated 4 out of 5 stars

Great experience

Used this company a few times now.
Always reliable.
Good communication and updates.
Things are sent promptly ( they are in the hands of the delivery agent ) for timing, but so far so good.
Packaging is always proportional to the time.
Over all happy. Will use again.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Had a mix up with royal mail claiming that my parcel had been returned to sender and contacted the customer service. They were incredibly helpful and prompt at replying and sent me out a new order which arrived the very next day! Was incredibly impressed by the whole experience and will definitely be ordering all my board game goods from here in the future!

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I've ordered from this company many times now. The speed of service is remarkable: often within minutes of placing my order the package is on its way to me. I ordered yesterday at 2pm and Royal Mail delivered at 10 this morning. Not only that but I'm able to find sleeves that aren't available elsewhere, and at an excellent price. Perfect for a fastidious gamer like myself.

Many thanks, folks.

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. Ordered on a Tues was delivered 48 hours later. Well packaged. I'm sure I will order again from them.

8 February 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I used these for the first time the other day (08/01/2024) after an unsuccessful order and let down from another supplier. But these guy were brillliant.
After ordering the item from BGE I recived it within 3 days.
Outstanding service.

8 January 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Customer Service

This was going to be a 5 star review based on the great price for the game I ordered and the super quick delivery. The game was well packaged and arrived exactly when expected. Perfect. 5 stars.

Unfortunately, Royal Mail had not provided a 5 star service and despite the packaging, the game box was dented. From this point on, 5 stars is no where near enough. Utterly brilliant, polite, quick service followed, with a choice of solutions offered. Sensational customer service. I genuinely won't look anywhere else for future purchases - my customer loyalty has been well and truly earned.

31 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent selection of card sleeves

With several sizes of card sleeves seemingly permanently out of stock at my regular games retailer, I came across BGE and decided to give them a go. The website did look a bit dated but the prices were competitive so thought I’d give them a chance. Overall the buying process was very smooth with delivery arriving safely and within the advised timescales. I would happily buy from BGE again.

9 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent first-time experience

Made my very first purchase last week and was extremely impressed. Same day dispatch and everything arrived safe and intact. Would highly recommend and will certainly be purchasing from them again in the future.

29 June 2023
Unprompted review

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