I ordered the hair serum and when I received the product it expired last year. I attempted to email customer service twice with no response back. Stand behind your product and don’t mail out expire... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had been previously provided with a sample of the hair serum and loved it so I decided to purchase a bottle of it. I have given 3 stars because, while I love the product itself, the container was r... See more
Love my new titanium straightener. It has great features including the lighted digital settings, auto shut-off, and easily glides through my hair for a soft and silky feel. Great customer service, a... See more
I purchased my halo in April. I was told it could last to up to a year! I have taken really good care of it. I used all the proper tools and shampoo and conditioner that was sold to me with it. It is... See more
Company details
Written by the company
SHE, along with Beyond the Beauty have established ourselves over the last decade as the leaders in providing 100% human hair extensions, hair pieces, wigs and tools.
Contact info
13012 Saticoy St. Unit #4, 91605, Los Angeles, United States
- 818-764-9900
- contact@beyondthebeauty.com
- beyondthebeauty.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not worth the money
I bought the heat brush and the flip in go at a expo the lady who sold it to me said both the flip and go and the heat brush had a warranty when I purchased them but I was lied to because there is no warranty on the hair I’ve only worn it a few times and the plastic band is tearing the hair net the hair is attached too they charged me way too much for this
Millie helped me out and was super…
Millie helped me out and was super lovely !!
Heat brush no prende
Me vendieron Heat brush en Puebla con falla y no quisieron cambiarla.
I purchased my halo in April
I purchased my halo in April. I was told it could last to up to a year! I have taken really good care of it. I used all the proper tools and shampoo and conditioner that was sold to me with it. It is now the end of August and it literally is shredding at the bottom the middle of it is missing a chunk that is shorter than my real hair it looks absolutely terrible. My hairdresser said the same thing. Not worth the money at all I will not purchase this product again.
Great straightener.
Love my new titanium straightener. It has great features including the lighted digital settings, auto shut-off, and easily glides through my hair for a soft and silky feel. Great customer service, as well. Very happy with this product.
I wish it could be purchased from Japan.
I was disappointed that I couldn't buy it because they don't accept orders from Japan.
I have been using this product for…
I have been using this product for years. I love it!
Best professional blowdryer for a…
Best professional blowdryer for a fraction of the price. Great customer service. Delivery was very fast. I highly recommend this to anyone who wants a professional grade blowdryer without paying so much money.
It was excellent experience
Found the product I have been looking…
Found the product I have been looking for and it arrived very fast!
I liked that YOU did the follow-up on…
I liked that YOU did the follow-up on where things were. You were por-active.
the best straightener
Hands down the best straightener I have ever used! Total worth every penny.
I ordered the hair serum and when I…
I ordered the hair serum and when I received the product it expired last year. I attempted to email customer service twice with no response back. Stand behind your product and don’t mail out expired goods. I am very disappointed after spending 99 dollars. Please send me a new hair serum that hasn’t expired already.
Thank you.
Great products
Great products. Very fast to get my straightener. Easy to navigate website.
The product was delivered two weeks…
The product was delivered two weeks ago, and it was damaged during shipping, being calling and emailing the company and not answers till this day , very poor customer service
Did not receive full order
I ordered the straightener and the serum for my hair and only received the straightener. I emailed them asking when will I be receiving the serum and still have not heard back from them.
I absolutely love your hair…
I absolutely love your hair straighteners. I previously owned the leopard pro series straightener for over 7 years. That was my favorite. After a mishap with it, I bought this new one on your website, and I am not disappointed. Works just as great.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








