I originally had an issue receiving the shoes I ordered but they gave a refund upon request. And offered to send a coupon for my next order and to send me a sticker pack. They are a pretty good compan... See more
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Bought a bracelet 27/7/2024, didnt passed the confirmed email, with a 15 euros shipping i think that is disrespectful. Yesterday sent an email to the support and didnt get a response. Till new info, i... See more
Update on my last review, I gave them a 1star because I didn’t hear from them when I contacted them, I replied to the email I was send and got a very quick response. But still if you have a contact us... See more
Update** the company got in touch with me and apologized for the errors and fixed everything. They even assisted when the post office made an error and shipped our package to the wrong post office. I... See more
Company details
Information provided by various external sources
Beyond Hype, established in 2013, is an online retailer that specializes in stocking premier streetwear goods from reputable brands around the world. Customer satisfaction is our top priority and we strive to achieve this through fast shipping and excellent service. We know you have an endless amount of choices when it comes to shopping online and we are committed to gaining and keeping your trust.
Contact info
United States
- support@beyondhype.com
- beyondhype.com
Asks customers to review
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Hasn’t replied to negative reviews
How this company uses Trustpilot
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got my tracking fixed and address…
got my tracking fixed and address changed after I messed up can't wait to get my backpack
This I can track my package easy and no…
I can track my package easy and no hassle at all thank you
I placed an order and the money was taken twice. was…
I placed an order and the money was taken immediately. The order didn't look complete. I checked a few days later it still had not completed. The gif t was for my grandson, I competed the order and was charged twice. I only need one backpack.
I got this wanting a review by never…
I originally had an issue receiving the shoes I ordered but they gave a refund upon request. And offered to send a coupon for my next order and to send me a sticker pack. They are a pretty good company with a nice customer service base to attend to your needs if need be. I would order with them again. Sometimes things happen but it's the reaction and the steps that are taken to correct the problem that matter. 2 thumbs up to them for that :)
Rastaclat Bracelets
Quick postage! Bracelets in excellent condition! Quick Communication! Definitely would buy from again!
Update on my last review
Update on my last review, I gave them a 1star because I didn’t hear from them when I contacted them, I replied to the email I was send and got a very quick response. But still if you have a contact us and we contact you don’t we deserve an answer? I like doing business with people I can talk or correspond to if a problem arises.
Phenomenal customer service!
Customer service was phenomenal! Original order had supply issues but customer service went above and beyond to work with me for a replacement. Definitely will return as a customer.
Love the service
Love the service, very easy to understand. I don’t really like having to rate the service and do all this work though. Why couldn’t I just order and be done with it?
Fast shipping and fits perfect
Fast shipping and fits perfect, will definitely order again.
I’m pretty sure this website is a scam
I’m pretty sure this website is a scam. Having spent €67 including delivery for new sunglasses. To date I have had nothing since the order confirmation. Despite reaching out to their support email address and also the Facebook page. Suggest you save your money and avoid these people!
My experience
Bought a bracelet 27/7/2024, didnt passed the confirmed email, with a 15 euros shipping i think that is disrespectful. Yesterday sent an email to the support and didnt get a response. Till new info, i dont recommend. !Update! Some days after this review they responded me and were impecable, although it took more time than expected to start the shipping process. And when it arrived in Portugal i had to pay more taxes.
Well I haven't gotten my package yet
Placed my order and everything I…
Placed my order and everything I ordered was not available
I can’t review an order when I didn’t…
I can’t review an order when I didn’t even receive it
I liked the product
I liked the product, very nice, it took a little while if it were faster the delivery would be great and I liked the recommended product 👌🏼
Order is wrong ?? No problem
Ordered an item . Wrong. Item sent , they sent the correct item . True customer service . The best!
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