App is great and it is the incentive to keep me on track. I would like to be able to get a graph of weight loss - seeing the line going down is very motivating. Also the inputting of food is laboriou... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Personally, I like the app. I felt motivated and I lost weight. I feel really good eating this way. I read reviews and verified how to cancel. Things that could improve are the foods and measurements... See more
Company replied
I ordered Beyond Body to get help with menopause belly fat. When ordering there are several other offers. It’s easy to get caught up in all of the interesting products, but I’m very limited in resou... See more
Company replied
I opted for the hard copy book which is excellent . I did not realise I had entered in to a Subscription - was easily sorted . Good experience . Thank you
Company replied
Company details
About Beyond Body
Written by the company
Beyond Body - the first fully personalized wellness book in the world
A 100% personalized wellness program made only for you and developed by world-class nutrition and health experts. Inside the book, you’ll find:
Contact info
United States
- hello@beyondbody.me
- beyondbody.me
3.6
Average
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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SCAM!
I was not aware that I had signed up for recurring payments, which over five months totalled €184.94. Please be careful and make sure you fully understand what you’re agreeing to before purchasing.
I have now raised a dispute with my bank regarding these charges.
Before writing this review, I contacted BeyondBody directly. They offered to refund only the most recent payment, which had been taken the previous day, but declined to refund the earlier charges. Their response was that I had agreed to the subscription terms when I signed up.
This was a very disappointing experience, and I hope other customers take extra care to check whether a purchase includes an ongoing subscription.
7 July 2026
Unprompted review
Reply from Beyond Body
Hello Kyra,
We’re sorry to hear about your experience and understand your concerns. We would like to clarify that we cannot process charges without a completed checkout. Before a purchase is confirmed, all subscription pricing, billing schedules, renewal terms, and applicable charges are clearly presented during checkout and outlined in our Terms & Conditions.
If a subscription is cancelled correctly before the renewal date, no further subscription charges should occur. We would appreciate the opportunity to review your case and answer any questions regarding your subscription.
Please contact hello@beyondbody.me with your account details so our team can investigate and assist you further.
Best regards,
Beyond Body Team
Do not pay for this
Do not pay for the plan as Beyond Body cannot deliver what you pay for. I got locked out after 3 weeks of an 8 week plan and Beyond Body support cannot do anything to get me back on so I have cancelled my subscription ( other reviews also reflect this issue ) .
6 July 2026
Unprompted review
Reply from Beyond Body
Hello Anne,
We’re sorry to hear about your experience and understand your frustration. Cancelling your subscription does not remove access to the app or disable your account. If you have already paid for an active subscription period, you should continue to have access to the app and its features until the end of that billing period, even after auto-renewal has been turned off.
Being unable to log in or access your account is not the experience we want our users to have. This may be related to a login or account issue rather than your subscription status, and we would like the opportunity to investigate it.
Please contact hello@beyondbody.me with the email address associated with your account and any details about the error you are seeing. Our team will review your account, help restore access if possible, and ensure you can use the service you have already paid for.
Best regards,
Beyond Body Team
Not worth the money or the hassle of…
Not worth the money or the hassle of trying to cancel.
3 July 2026
Unprompted review
Reply from Beyond Body
Hello Amy,
We’re sorry to hear the program did not meet your expectations and that you found the cancellation process frustrating. We aim to make subscription management as straightforward as possible.
The cancellation method depends on where the subscription was purchased. If it was purchased through the Apple App Store, it must be cancelled in your Apple account under Subscriptions. If it was purchased through Google Play, it can be cancelled through Google Play Subscriptions. If it was purchased directly through our website, it can be managed through "Manage my subscription" after logging into your account. Please note that any optional add-ons are separate services and must be cancelled individually.
If you need help reviewing your subscription or cancellation status, please contact hello@beyondbody.me and our team will be happy to assist you.
Best regards,
Beyond Body Team
⚠️ WARNING scam
⚠️ WARNING: Hidden Subscription Trap and Deceptive Practices!Rating: 1/5 starsAvoid the Better Body program at all costs! It is designed purely as a financial trap, not a weight loss solution.The Hidden Subscription Scam:Misleading Marketing: You buy what appears to be a "one-off" (one-time) program.The Reality: They secretly activate an automatic recurring subscription.Hidden Add-ons: They sneak in extra fitness programs during checkout or in tiny print.The Financial Hit: I discovered that roughly $200 USD was debited from my account over 6 months.Zero Consent: This money was taken for services I never used and never needed.Program Quality – Zero Value:Rigid Structure: The program is completely unrealistic for everyday life.Terrible Recipes: The meals are overly complicated, tasteless, and impractical.No Results: It provides absolutely no added value or actual weight loss results.This is a cash-grab operation disguised as a wellness program. Do not trust them with your card details, or you will end up with unauthorized charges!
30 June 2026
Unprompted review
Reply from Beyond Body
Hello Loredana,
We’re sorry to hear that the program did not meet your expectations and understand your frustration. We would like to clarify that we cannot charge a customer without a completed checkout process. Before any payment is processed, all subscription pricing, billing schedules, renewal terms, and applicable charges are clearly presented during checkout and outlined in our Terms & Conditions.
Optional add-ons are not applied automatically - they are entirely optional and must be actively selected during the purchase process. They are separate services with their own billing and, if purchased, must also be cancelled separately, as cancelling the main subscription does not automatically cancel add-ons.
We also regret that you were dissatisfied with the program content. The plans and recommendations are generated based on the information provided during onboarding, but we understand they may not suit everyone's preferences or lifestyle. Your feedback regarding the recipes and overall experience will be shared with our team.
Regarding refunds, our refund policy allows you to return goods within 14 days of delivery; however, personalized products or digital content already provided cannot be refunded unless proven faulty or not as described. We understand this outcome may not have met your expectations.
We would appreciate the opportunity to review your case, including the subscription, charges, and refund request. Please contact hello@beyondbody.me with your account details so our team can investigate further and assist you directly.
Best regards,
Beyond Body Team
They make it really difficult to…
They make it really difficult to unsubscribe and make you unsubscribe a few times before actually listing you as unsubscribed.
1 July 2026
Unprompted review
Reply from Beyond Body
Hello Jessica,
We’re sorry to hear about your experience and understand your frustration. We aim to make subscription management as straightforward as possible, and we regret that the cancellation process did not meet your expectations.
The way a subscription is cancelled depends on where it was purchased. If it was purchased through the Apple App Store, it must be cancelled in your Apple account under Subscriptions. If it was purchased through Google Play, it must be cancelled through your Google Play Subscriptions. If it was purchased directly through our website, it can be managed through "Manage my subscription" after logging into your account. Please also note that optional add-ons are separate services and must be cancelled individually, as cancelling the main subscription does not automatically cancel them.
If a subscription is cancelled correctly before the renewal date, no further subscription charges should occur. We would be happy to review your case and confirm the cancellation status. Please contact hello@beyondbody.me with your account details so our team can investigate and assist you further.
Best regards,
Beyond Body Team
Absolutely disgusting victim blaming…
Absolutely disgusting victim blaming behaviour. My mum tried to contact these people and pretty much put the blame on her for their f-up. Absolutely disgusting and will be warning people to not do business with such a negligent company. My mum had paid for a $50 subscription n then they charged her $199, 4× the amount she first paid. They only offered a 25% money back n after she attempted to try n get the rest of her money back they again offered 25%.
28 June 2026
Unprompted review
Reply from Beyond Body
Hello Jade,
We’re sorry to hear about your mother’s experience and regret that the support she received did not meet her expectations. Providing respectful and helpful customer service is important to us, and we take feedback like this seriously.
We would like to clarify that all subscription pricing, renewal terms, and billing details are clearly presented during checkout and outlined in our Terms & Conditions before a purchase is completed. Refund requests are reviewed individually in accordance with our refund policy, which allows returns within 14 days of delivery; however, personalized products or digital content already provided cannot be refunded unless proven faulty or not as described.
We would appreciate the opportunity to review her case, including the subscription details, charges, and refund decision. Please ask her to contact hello@beyondbody.me with her account information so our team can investigate further and assist directly.
Best regards,
Beyond Body Team
I was really impressed with the customer service
I was really impressed with the assistance, kindness and understanding I received from Aimee in Customer Service. It took a load off my mind and I highly recommend reaching out to her with any problem, as she is really committed to help, and does an amazing job.
28 June 2026
Unprompted review
Reply from Beyond Body
Hey Deidre,
Thank you so much for your kind words—it’s wonderful to hear that Aimee was able to support you with kindness and understanding, making your experience smoother. We’re truly glad we could take a load off your mind, and we appreciate your recommendation and trust in our team. If you have any questions, we’re always here to help. 🙏
Best regards,
Beyond Body Team
Do not go near this app/company.
Do not go near this app/company.
They are one of those apps that offer a free trial and then take money without telling you they are renewing your subscription.
I realised they were trying to take money from my account so had to go searching for a way to cancel any renewals which I did on the day the subscription was due.
They have taken my money anyway and offered a paltry 25% refund even though I cancelled.
27 June 2026
Unprompted review
Reply from Beyond Body
Hello Lizzi,
We’re sorry to hear about your experience and understand your frustration. We would like to clarify that subscription terms, pricing, renewal dates, and cancellation information are clearly presented during checkout and outlined in our Terms & Conditions before a purchase is completed. Renewal charges are processed according to the subscription terms accepted at the time of purchase.
If a subscription is cancelled correctly before the renewal date, no further subscription charges should occur. We would like to review your cancellation status and the timing of the renewal charge to better understand what happened.
Regarding refunds, our refund policy allows you to return goods within 14 days of delivery; however, personalized products or digital content already provided cannot be refunded unless proven faulty or not as described. We understand that you were disappointed with the resolution offered and regret that it did not meet your expectations.
Please contact hello@beyondbody.me with your account details so our team can investigate your case further and assist you directly.
Best regards,
Beyond Body Team
I honestly never knew there was…
I honestly never knew there was anything other than a book until I recently received a cancellation
23 June 2026
Unprompted review
Reply from Beyond Body
Hey Heather,
Thank you for sharing this and I’m sorry for the confusion. Beyond Body is primarily a personalized eBook program, and in addition you may choose optional add-ons such as the Assistant App and customized workout plan, which can sometimes create different purchase or subscription structures. It sounds like your cancellation may be related to one of these components, and I’d be happy to help you clarify exactly what happened and what you currently have access to. If you’d like, share your order details and we’ll look into it for you right away. 🙏
Best regards,
Beyond Body Team
Beyond Body despite promises to refund…
Beyond Body despite promises to refund me for subscription charges they took after I cancelled my membership and still now refusing to reimburse me 6 weeks later. Please think twice before signing up as initially they were very helpful but then hanged tack and kept refusing to refund although I had done everything correctly, please be aware and be careful with this company. - In reply to your response below I have contacted you on that email twice and had no response you are just blocking me.
11 May 2026
Unprompted review
Reply from Beyond Body
Hello Estelle,
We’re sorry to hear about your experience and understand your frustration. We take concerns regarding cancellations, billing, and refunds seriously and would like to clarify a few points.
If a subscription is cancelled correctly before the renewal date, no further subscription charges should occur. Subscription terms, pricing, renewal details, and cancellation information are clearly presented during checkout and outlined in our Terms & Conditions before a purchase is completed. Please note that any optional add-ons are separate services and must be cancelled individually, as cancelling the main subscription does not automatically cancel additional purchases.
Regarding refunds, our refund policy allows you to return goods within 14 days of delivery; however, personalized products or digital content already provided cannot be refunded unless proven faulty or not as described. Refund requests are reviewed individually based on the specific circumstances of each case.
We understand your disappointment regarding the outcome of your request and regret that your experience with our support team did not meet your expectations. We would appreciate the opportunity to review your case thoroughly, including the cancellation confirmation, charges, and refund discussions. Please contact hello@beyondbody.me with your details so our team can investigate further and assist you directly.
Best regards,
Beyond Body Team
Scammers
Scammers
Made a small purchase in December, by default when you purchase you are loaded for an automatic subscription 6 months later.
Had $293 STOLEN from my PayPal account for something I never subscribed for.
Contact Beyond Body & given a token 25% refund.
THIEVES
23 June 2026
Unprompted review
Reply from Beyond Body
Hello Peter,
We’re sorry to hear about your experience and understand why you are upset. We would like to clarify that subscriptions are not added without a completed purchase. All subscription terms, pricing, renewal conditions, billing schedules, and applicable charges are clearly presented during checkout and outlined in our Terms & Conditions before payment is submitted and the order is confirmed.
If a subscription is cancelled correctly before the renewal date, no further subscription charges should occur. We also understand your disappointment regarding the refund outcome. Our refund policy allows you to return goods within 14 days of delivery; however, personalized products or digital content already provided cannot be refunded unless proven faulty or not as described.
We would still like the opportunity to review your case thoroughly, including the subscription details, renewal charge, and refund decision. Please contact hello@beyondbody.me with your account information so our team can investigate further and assist you directly.
Best regards,
Beyond Body Team
Absolutely a scam
Absolutely a scam , trying to cancel with my bank it’s very concerning that people like this are ripping people off . Please do not fall for their shit !!!!!!!!!
18 June 2026
Unprompted review
Reply from Beyond Body
Hello Paula,
We’re sorry to hear about your experience and understand your concerns. We want to clarify that subscriptions can only be created after completing the checkout process, reviewing the subscription details, and providing payment information.
If a subscription is cancelled correctly before the next billing date, no further charges should occur. The cancellation method depends on where the purchase was made: subscriptions purchased through the Apple App Store need to be cancelled in Apple account settings under Subscriptions, subscriptions purchased through Google Play need to be cancelled through Google Play Subscriptions, and purchases made directly through our website can be managed via “Manage my subscription.”
Please note that uninstalling the app does not automatically cancel an active subscription, and any optional add-ons must be cancelled separately.
We would like to review your case and assist you further. Please contact hello@beyondbody.me with your details.
Best regards,
Beyond Body Team
Great staff.
The staff was compassionate and sensitive to my struggles and I will carry that experience forward with me.
14 June 2026
Unprompted review
Reply from Beyond Body
Hello Lenora,
Thank you for your kind feedback! We’re happy to hear our support team was able to assist you quickly. If you have any further questions or need assistance, feel free to reach out anytime. 😊
Best regards,
Beyond Body Team
Reply from Beyond Body
Hello Dawn,
Thank you for your kind feedback! We’re happy to hear our support team was able to assist you quickly. If you have any further questions or need assistance, feel free to reach out anytime. 😊
Best regards,
Beyond Body Team
No tailored fasting schedule
Despite the mixed trustpilot reviews I decided to try a 4 week subscription as I was keen to find out about the tailored fasting timing profile as heavily trailed in their material. However this is not provided and the app simply provides a self managed timer as well as meal plans etc. This may be useful to others but was not why I paid. After emailing to clarify if I had missed something I received a response clearly stating that this was not something that would be provided by the app. Do not be fooled by the misleading marketing. I have cancelled my subscription although given other people's comments about payments still being taken I am keeping my fingers crossed.
14 June 2026
Unprompted review
Reply from Beyond Body
Hello there,
We’re sorry to hear the program did not meet your expectations. The app is designed to provide structured fasting guidance, meal recommendations, and wellness tools based on the information provided during onboarding. However, we understand that the experience may not have aligned with your expectations regarding tailored fasting recommendations.
We appreciate that you contacted support for clarification and regret that the available features did not provide the value you were looking for. Feedback regarding our messaging and how features are presented is important to us and will be shared with our team.
Regarding billing, if a subscription is cancelled correctly before the renewal date, no further charges should occur. Please note that any optional add-ons are managed separately and must be cancelled individually.
If you have any further questions, please contact hello@beyondbody.me.
Best regards,
Beyond Body Team
This is a scam!
Do not have any financial transactions with this company.
I am writing a review after already trying to resolve my issue with this company. Trying to unsubscribe is a long drawn out process, as they won’t take “no” for an answer. After you think you have unsubscribed, they still take money from your account and won’t give it back,
They told me they sent a renewal notice 7 days before, which was a completely untrue statement. I asked for a refund on the same day they took the money from my account. After many emails, they finally refunded $50 out of $200, then acted like they were doing me a favour.
16 June 2026
Unprompted review
Reply from Beyond Body
Hello Tessa,
We’re sorry to hear about your experience and understand your frustration. Subscription terms, renewal dates, pricing, and cancellation information are clearly presented during checkout and outlined in our Terms & Conditions before a purchase is completed.
If a subscription is cancelled correctly before renewal, no further charges should occur. Please note that any optional add-ons are managed separately and must be cancelled individually, as cancelling the main subscription does not automatically cancel additional services.
Regarding refunds, our refund policy allows returns within 14 days of delivery; however, personalized products or digital content already provided cannot be refunded unless proven faulty or not as described. We understand you were dissatisfied with the resolution offered and appreciate your feedback regarding the process.
We would still like to review your case further, including the cancellation status, renewal notifications, and refund decision. Please contact hello@beyondbody.me with your details so our team can assist you directly.
Best regards,
Beyond Body Team
Product not delivered
I paid for the 8 week Plan from Beyond Body Fasting, money has left my account but I have not had any communication about how to access the plan.
12 June 2026
Unprompted review
Reply from Beyond Body
Hello Margaret,
We’re sorry to hear you haven’t been able to access your 8-week plan after purchase.
To log in to the app, you first need to create your credentials. After completing your purchase, a verification email is sent to the email address used at checkout. This email allows you to set your password and activate your account.
If you haven’t received this email, please check that you’re using the correct email address and also look in your Spam or Promotions folders, as it may have been filtered there.
Once your credentials are set, please follow these steps:
1. Download the app from the App Store or Google Play
2. Open the app
3. Tap “Login”
4. Enter the email used for purchase and the password you created
5. Access your plan
If you still cannot access your account after these steps, please contact hello@beyondbody.me so our team can assist you directly.
Best regards,
Beyond Body Team
Reply from Beyond Body
Hello Anne,
Thank you for the update. We’re glad to hear the issue has been resolved and that access to your account was restored.
We appreciate your patience throughout the process and your feedback, which helps us improve our service. As your issue has now been resolved, we would also appreciate learning more about what led to the 1-star review so we can better understand your experience and identify any areas where we can improve.
If you would like to share additional feedback or need any assistance in the future, please contact hello@beyondbody.me.
Best regards,
Beyond Body Team
No access
I paid my subscriptions, I mixed up my email address on registration so I could not get access to the app so I contacted customer service and no response at all.
Taken my money and no service given . Very poor service
12 June 2026
Unprompted review
Reply from Beyond Body
Hello Sam,
We’re sorry to hear about your experience and understand your frustration. If an incorrect email address was entered during registration, this can prevent access to the account and associated content, even if the purchase was completed successfully.
We’re also sorry to hear that you feel your request for assistance was not addressed. Our team can usually help locate and correct account details once sufficient information is provided.
We would like to investigate this further and help restore access to your account. Please contact hello@beyondbody.me with your payment details and the email addresses involved so our team can assist you directly.
Best regards,
Beyond Body Team
Does not provide what is offered
Does not provide what is offered. No tailored fasting advice.
12 June 2026
Unprompted review
Reply from Beyond Body
Hello Sarah,
We’re sorry to hear the program did not meet your expectations. The guidance provided is based on the information entered during onboarding and is intended to offer a structured fasting experience tailored to individual goals and preferences. However, we understand that it may not have felt sufficiently personalized in your case.
We appreciate your feedback and will share it with our team for review. If you would like us to look into your experience further, please contact hello@beyondbody.me.
Best regards,
Beyond Body Team
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