App is great and it is the incentive to keep me on track. I would like to be able to get a graph of weight loss - seeing the line going down is very motivating. Also the inputting of food is laboriou... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Personally, I like the app. I felt motivated and I lost weight. I feel really good eating this way. I read reviews and verified how to cancel. Things that could improve are the foods and measurements... See more
Company replied
I ordered Beyond Body to get help with menopause belly fat. When ordering there are several other offers. It’s easy to get caught up in all of the interesting products, but I’m very limited in resou... See more
Company replied
I opted for the hard copy book which is excellent . I did not realise I had entered in to a Subscription - was easily sorted . Good experience . Thank you
Company replied
Company details
About Beyond Body
Written by the company
Beyond Body - the first fully personalized wellness book in the world
A 100% personalized wellness program made only for you and developed by world-class nutrition and health experts. Inside the book, you’ll find:
Contact info
United States
- hello@beyondbody.me
- beyondbody.me
3.6
Average
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Clear Info and Reasonable Feedback
Clear, well-organized information. Easy to complete quiz with reasonable feedback.
What I didn't like were the bombardment of offers at the end of my purchase. However, I know how to say "No."
27 March 2026
Unprompted review
Reply from Beyond Body
Hey Cathy,
Thank you for your thoughtful feedback — we’re glad you found the information clear and the quiz easy to complete. We understand the additional offers at checkout can feel like a lot, and we appreciate you sharing your perspective on that experience. If you ever have questions along the way, we’re always here to help. 😊
Best regards,
Beyond Body Team
Filled in the form but never went ahead…
Filled in the form but never went ahead with the order and gave no bank details. Today over £100 taken from my account. So say I subscribed! Never recieved a book or ebook follow up emails etc. I would have expected some kind of communication from the company in the last 3 months payment just taken today now taken up with my bank reported to their fraud department.
27 March 2026
Unprompted review
Reply from Beyond Body
Hello there,
We’re very sorry to hear about your experience and understand how concerning this situation must be. Please note that we cannot process any charges without a customer completing checkout and providing payment details.
If you did not receive any emails or access, it’s possible the purchase may have been made using a different email address or there may be a misunderstanding that we would like to clarify.
We kindly ask you to contact hello@beyondbody.me with any details you have (name, possible email addresses, transaction ID, or a screenshot from your bank). Our team will investigate this thoroughly, identify the account if it exists, and assist you in resolving the issue as quickly as possible.
Best regards,
Beyond Body Team
Struggling to get a human to respond!
Struggling to get a human to respond!! I have an issue as my email provider for the subscription has ceased to trade and am therefore unable to log in. I need to unsubscribe asap
Once I was able to contact a real human after many AI responses the situation was sorted, for which I am grateful. I have therefore changed my rating to 3*
27 March 2026
Unprompted review
Reply from Beyond Body
Hello Anne,
We’re sorry to hear about your situation and understand how urgent this is. If you no longer have access to the email used for your subscription, our team can still help locate your account and cancel it for you.
Please contact hello@beyondbody.me and provide any details you have, such as your full name, possible email addresses, and other relevant information. This will help us identify your account and process the cancellation as quickly as possible.
Thank you for your patience, and we’ll do our best to resolve this promptly.
Best regards,
Beyond Body Team
I would give negative stars if I could.
I would give negative stars if I could.
They did not notify me of an upcoming charge and charged my card and refuse to refund me stating renewals are non refundable. I immediately contacted them following the charge and told them I had never been notified (If you look online you will see many many many people with the same complaint). Had I known I was going to be charged I would have cancelled immediately. I have recently had surgery to have a tumor removed and am having heart surgery in April. I emailed them and explained this and was told too bad. They then offered to give me back 25%. I explained multiple times I have never used their services and am unable to do so due to health issues. Their conduct is completely unethical and they treat customers like an ATM with no care or concern for health or medical issues.
Update 29/3/26 - I have now been refunded after placing a dispute with Paypal and leaving this review. It is my experience that this company uses unethical practises and I highly recommend anyone else that has issues with them and unethical conduct to report them in their own country - Lithuania - to the State Consumer Rights Protection Authority and to the local authorities in the county in which you reside.
25 March 2026
Unprompted review
Reply from Beyond Body
Hello Niamh,
We’re very sorry to hear about your experience and understand how frustrating and concerning this situation must be, especially given your recent and upcoming medical procedures. That is certainly not the experience we aim to provide.
All information regarding subscriptions, pricing, renewals, and related terms is clearly presented during the checkout process and outlined in our Terms and Conditions. We understand that if expectations were not fully aligned, this can lead to dissatisfaction, and we regret any confusion.
Regarding refunds, our policy allows you to return goods within 14 days of delivery, but please note that personalized products or digital content already provided cannot be refunded unless proven faulty or not as described.
We also take feedback regarding communication and customer support seriously, particularly in situations involving personal or medical circumstances. Each case should be reviewed carefully and handled with appropriate consideration.
If you would like your case to be reviewed again, please contact hello@beyondbody.me with your account details so our team can take another look.
Best regards,
Beyond Body Team
Reply from Beyond Body
Hello Sharon,
Thank you for your feedback. We’re sorry to hear that the experience felt slow and not aligned with your expectations. We understand that users value clear and direct guidance, and we appreciate you highlighting this.
Your input helps us improve both the content flow and overall user experience. If you have any specific concerns or need assistance, please contact hello@beyondbody.me, and our team will be happy to help.
Best regards,
Beyond Body Team
Very easy to get
26 March 2026
Unprompted review
Reply from Beyond Body
Hello Janice,
Thank you for sharing your experience! If you have any questions or need support along the way, don’t hesitate to reach out. ✨
Best regards,
Beyond Body Team
Reply from Beyond Body
Hello Marion,
Thank you for your wonderful feedback! We’re thrilled to hear you’re having a positive experience with Beyond Body. If you have any questions or need support, feel free to reach out anytime!✨
Best regards,
Beyond Body Team
Reply from Beyond Body
Hello Mary,
Thank you for sharing your experience! If you have any questions or need support along the way, don’t hesitate to reach out. ✨
Best regards,
Beyond Body Team
Direct Responses
Questions and offers were clearly stated. Also appreciated the special discount.
25 March 2026
Unprompted review
Reply from Beyond Body
Hello Judith,
Thank you for your wonderful feedback! We’re thrilled to hear you’re having a positive experience with Beyond Body. If you have any questions or need support, feel free to reach out anytime!✨
Best regards,
Beyond Body Team
Too many pushes that add so many extras…
Too many pushes that add so many extras at such a high price
25 March 2026
Unprompted review
Reply from Beyond Body
Hello Cindy,
Thank you for sharing your thoughts with us. We truly appreciate your feedback about the add-ons. We’ll make sure to share this with our team to improve the experience. 🙏
Best regards,
Beyond Body Team
The offer seems good
The offer seems good (I've not opened it yet) but the multiple offers after paying for the plan are distracting and, honestly, a little unwelcome.
25 March 2026
Unprompted review
Reply from Beyond Body
Hello Maggi,
Thank you for sharing your thoughts with us. We truly appreciate your feedback about the add-ons. We’ll make sure to share this with our team to improve the experience. 🙏
Best regards,
Beyond Body Team
Easy to follow instructions
You made it easy to understand and get through until I actually paid.
24 March 2026
Unprompted review
Reply from Beyond Body
Hey Deanna,
Thank you for your feedback! If you have any questions or need support, feel free to reach out anytime!✨
Best regards,
Beyond Body Team
I liked what I bought
I liked what I bought. I feel there were too many add on options
24 March 2026
Unprompted review
Reply from Beyond Body
Hey Donna,
Thank you for sharing your feedback — we’re glad to hear you liked what you purchased. We understand that the additional offers can feel like a lot, and they’re always optional, so you can focus on the parts of the program that suit you best. If you ever have questions, we’re always here to help. 🙏
Best regards,
Beyond Body Team
Not recommended
This subscription automatically renewed even though I had not been using it at a high charge over $150 New Zealand dollars. When I contacted them to cancel when I saw it came out of my account they declined any refund.
I would not recommend. It is not worth the high charge.
24 March 2026
Unprompted review
Reply from Beyond Body
Hello Trudy,
We’re sorry to hear about your experience and understand your frustration with the automatic renewal. All subscriptions are set to renew at the end of the billing period unless actively canceled. For website purchases, cancellations must be done via Manage your subscription by logging in with the email used at checkout. Subscriptions purchased through the App Store or Google Play must be canceled directly through your store account.
The renewal charges reflect the chosen subscription plan, and pricing is clearly shown during checkout. We appreciate your feedback about value, as it helps us improve communication around subscription terms and options.
Regarding refunds, our policy allows returns within 14 days of delivery, but personalized products or digital content already provided cannot be refunded unless proven faulty or not as described.
If you’d like us to review your account, confirm your subscription details, or ensure future renewals are canceled, please contact hello@beyondbody.me with your purchase email and order information.
Best regards,
Beyond Body Team
Explanations
Explanations: Questions or listings do not allow for explanations. Such as, I have physical injuries and disabilities which only allow for me to do certain exercises or certain types of exercises but in the quiz I had no way of explaining that so the plan made for me assumes I can do all exercises planned for a 73 yr old woman.
23 March 2026
Unprompted review
Reply from Beyond Body
Hello Victoria,
Thank you for your feedback. We understand how important it is for plans to accommodate individual limitations, injuries, or health conditions.
We appreciate you sharing this, as it helps us improve the program. For guidance on modifying your plan to match your abilities, or to swap exercises safely, please contact hello@beyondbody.me, and our team will be happy to provide personalized recommendations. 🙏
Best regards,
Beyond Body Team
Not happy with the process to cancel
Not happy with the process to cancel my subscription.
I got the diet book and found it hard to navigate and big recipes, it doesn’t seem very personal except my name on the front
I cancelled in january and received and email saying my workput membership amd current membership was cancelled and I would no longer be charged. I was charged $149.99 on my PayPal account today and they said they will only refund 50%, even though i have an email saying they wouldn't be charging me any more.
I had also cancelled my subscription on PayPal but they still took money. I realized I should have also deleted them from my payment page - my mistake but they still shouldn't have taken money. Not happy 😒
24 March 2026
Unprompted review
Reply from Beyond Body
Hello Dianne,
We’re very sorry to hear about your experience and understand your frustration regarding the charges and subscription process. It sounds like multiple cancellation steps may have caused confusion — website subscriptions must be canceled via Manage your subscription on our site, and App Store/Google Play subscriptions require cancellation in the respective payment platform as well.
Regarding the book, it is personalized based on quiz responses, but we understand that some users may feel it is not fully tailored.
Please contact hello@beyondbody.me with your purchase email and PayPal details so our team can review your account and ensure everything is resolved accurately.
Best regards,
Beyond Body Team
The app is complete garbage
The app is complete garbage. It is beyond basic. The functionality is terrible. Getting a password reset never happened.
I think a 5th grader could program a better app.
Their customer support chat was great tho... at least I think so. They promised a refund within 14 days. AND that they canceled my "account". I'll let you know if they flake out on what they've promised.
23 March 2026
Unprompted review
Reply from Beyond Body
Hello Jennifer,
We’re sorry to hear that the app didn’t meet your expectations and that you had trouble with password resets. We appreciate your feedback on the functionality, as it helps us identify areas to improve.
We’re glad our support team was able to assist and confirm your account cancellation. If you experience any further issues accessing your account or using the app, please contact hello@beyondbody.me with your purchase email and details so we can ensure everything is fully resolved.
Best regards,
Beyond Body Team
Absolute SCAM. AVOID!!!!!!
Cancelled the subscription, and it's even showing on their website as cancelled in 2023. They've just taken 2 separate payments from my bank account, using an expired card.
The book was absolutely rubbish as I specifically said NO fish, and it contains multiple recipes with fish. No remotely worth the cost and no impossible to remain cancelled!!!
Edit: one of the questions they ask for the book is of you have allergies, and one of them is to fish. I put YES, to fish allergy, and yet it still came up in the 'crafted just for uou' recipes.
I've already emailed the 'help' email, and they've been dragging their feet at actually helping me. Only reply I've had so far to my email is then asking me to reply to their generic response, to ensure my emails haven't been hacked. How ridiculous is that?? The payments left my bank account in March 2026, after 30 months of nothing - so I've now had to report it as fraud.
Honestly, avoid. The customer service is 0/100.
23 March 2026
Unprompted review
Reply from Beyond Body
Hello Blu,
We’re very sorry to hear about your experience and understand your frustration. If your subscription shows as canceled on our website, no further charges should occur. Charges appearing on an expired card may sometimes be due to bank processing errors, and we recommend contacting your bank as well as our support team.
Regarding the book, it is created based on your quiz responses, but we understand that some recipes may not have aligned with your preferences.
For assistance reviewing your account, subscription, and charges, please contact hello@beyondbody.me with your purchase email and details so our team can investigate and resolve this promptly.
Best regards,
Beyond Body Team
Too many upsells at checkout
Too many upsells at checkout - otherwise great
23 March 2026
Unprompted review
Reply from Beyond Body
Hey there,
Thank you for sharing your feedback and for the kind words about your experience overall. We’re glad to hear things have been great so far, and we understand that the additional offers at checkout may feel like a lot — they’re always optional and meant to provide extra support if you’d like it. If you have any questions along the way, we’re always here to help. 🫶
Best regards,
Beyond Body Team
Just starting so I don’t know.
23 March 2026
Unprompted review
Reply from Beyond Body
Hey Andrea,
Thank you for sharing your thoughts and for getting started with Beyond Body. Understandably, you’re still getting familiar with the program, and we hope your personalized plan will support you as you begin your journey. If you have any questions along the way, we’re always here to help. 😊
Best regards,
Beyond Body Team
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