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Betwhale Reviews 

475
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

If I can leave a negative star review I would. Verification to deposit none Verification to withdraw, ID/DL, Account number, Crypto, Proof of address, bank statement… etc. then they hit you off with... See more

Rated 5 out of 5 stars

There’s a reason I only play slots here, the cash outs are quick, the bonuses can’t be beat and support is one of a kind. They even granted me an account manager and provide a VIP like experience,... See more

Company replied

Rated 1 out of 5 stars

You stole my money. I made deposits and verified my account. When I attempted to withdraw you close my account and say some bs about your system detected unfair play. Complete bullshit.

Rated 3 out of 5 stars

I don't like the bonus games because of the roll over, and your restricted from some of the games, I love all the different games to choose from. I like the chat box also it helps me understand the di... See more


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2.7

Poor

TrustScore 2.5 out of 5

475 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 2 weeks

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2.7

All reviews

(475)

257 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible withdrawal experience

Horrible withdrawal experience. Don’t use this website. I had $500, kept getting my validation rejected. Ended up spending an additional 300, so did a 200 withdrawal, and still waiting over 3 days! Worst experience online gambling. Don’t do it!

31 March 2026
Unprompted review
Betwhale logo

Reply from Betwhale

Thanks for sharing your experience! We wanted to clarify a couple of things: your account validation wasn’t rejected — we just needed a few documents from you, and once you sent them over, your KYC was approved.

Your $200 withdrawal requested on March 27 is being processed based on business days, and today is the third business day, so it will be approved shortly.

We also noticed you actually won twice your deposit during your play, which is a nice highlight! We really appreciate your patience and hope your future experiences with us are much smoother.

Regards
The Betwhale Team

Rated 1 out of 5 stars

Never win

Never win. Spend thousands and never get ahead.

29 March 2026
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Reply from Betwhale

We’re sorry to hear that your experience hasn’t met your expectations. 😔

At BetWhale, we aim to provide fair gameplay across all our games, and all outcomes are determined randomly and transparently. We understand that luck can vary, and it can be frustrating when things don’t go your way.

If you’d like, our support team can review your account and help ensure you’re getting the most out of available bonuses, promotions, and game tips that may improve your experience.

We appreciate your feedback and hope to help turn things around for you.

Best regards,
The BetWhale Team

Rated 1 out of 5 stars

This place is a nightmare

They have sunk to a new low. I placed a bet late last year on a team to win March madness for this year. That team is now in the final 4. And betwhale just randomly refunded the bet without explanation. It was looking like I might win so they just voided the bat for no reason. Anyone posting a positive review of this place is lying. Get as far away far away from these scammers as you possibly can!!!!!

26 March 2026
Unprompted review
Betwhale logo

Reply from Betwhale

We’re really sorry to hear about your experience — we understand how frustrating this must feel, especially with a long-term bet involved.

At BetWhale, bets are only voided or refunded under specific circumstances, such as changes to event conditions, market grading rules, or compliance checks. This is never done arbitrarily, and certainly not based on a potential outcome.

We’d really like to look into this for you and provide a clear explanation. Please reach out to our support team with your account details and bet information so we can review the case in full.

We appreciate you bringing this to our attention and hope we can resolve it for you as quickly as possible.

Best regards,
The BetWhale Team

Rated 5 out of 5 stars

Great

Great site, would love to see more free spins bonuses but otherwise good site.

28 March 2026
Betwhale logo

Reply from Betwhale

Thank you for the great review! 🙌

We’re really glad you’re enjoying your experience with BetWhale. And we hear you on the free spins, that’s definitely something we’re always looking to expand and improve! 🎰

Keep an eye out, as we regularly run new promotions and offers that might be just what you’re looking for 👀

Thanks again for your feedback and support!

Best regards,
The BetWhale Team

Rated 5 out of 5 stars

Great customer service!

Always quick and helpful!

25 March 2026
Betwhale logo

Reply from Betwhale

Thank you for your great feedback!

We’re delighted to hear that you’ve had a positive experience with our customer support team. Providing quick and helpful assistance is something we take great pride in.

If there’s ever anything you need, don’t hesitate to reach out, we’re always here to help.

Best regards,
The BetWhale Team

Rated 5 out of 5 stars

Great sports betting experience

Great sports betting experience! The website is easy to navigate, the odds are competitive, and everything runs smoothly. What really stands out is the bonuses — they regularly offer great promotions, free bets, and generous rewards for players.

I also appreciate how quickly bonuses are credited and how clear the terms are. It feels like they truly value their users and keep things exciting with new offers.

Overall, a very reliable and enjoyable platform. Highly recommended for anyone who enjoys sports betting!

Bundesfan

12 March 2026
Unprompted review
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Reply from Betwhale

Hi Bundesfan,

Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying the platform, especially the ease of navigation, competitive odds, and smooth overall experience.

It’s great to know that our bonuses and promotions are hitting the mark for you — we work hard to keep things exciting and rewarding, so your feedback really means a lot. We’re also glad you’ve found our terms clear and the bonus crediting quick and hassle-free.

We truly appreciate your recommendation and support. If there’s ever anything we can do to make your experience even better, feel free to reach out.

Best regards,
The Betwhale Team

Rated 1 out of 5 stars

Unauthorized transactions

Every time I log into this website I get unauthorized transactions $1.35 from “Facebook ads.” I emailed Betwhale and requested they delete my profile and anything associated with me. I’ve had to file two fraud claims because of them. Plus it took them weeks to pay me and you can’t even withdrawal unless it’s at least $150. And they couldn’t withdrawal $600 at one time so not only did I have to wait forever but I also had to get it in two separate transactions. Stupid.

12 March 2026
Unprompted review
Betwhale logo

Reply from Betwhale

We’re really sorry to hear about your experience, this sounds frustrating and understandably concerning.

We’d like to clarify that Betwhale does not run any Facebook ads that would result in charges to a user’s personal account. Any “Facebook ads” transactions appearing on your statement are not connected to our platform, and we strongly recommend contacting your bank or card provider (as you’ve done) to investigate further and secure your account.

Regarding your withdrawal concerns, we understand how delays and split payments can be inconvenient. Withdrawal processing times and limits can vary depending on the payment method and security checks, but we appreciate your feedback and will continue working to improve this experience.

We also take requests like account closure and data deletion seriously. If this hasn’t yet been fully resolved, please reach out again with your account details so we can prioritize and ensure everything is handled properly.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

So far, so good!

Their site is quick, functional, and easy to use. They promptly communicated with me during my account verification and my first withdrawal. Total withdrawal time was about 5 days. Would recommend!

Edit: I've had multiple withdrawals without any problems!

7 March 2026
Unprompted review
Betwhale logo

Reply from Betwhale

Thank you for the great review! We're happy to hear that you found the platform fast and easy to use, and that our team could assist you smoothly during verification and your first withdrawal.

Providing clear communication and reliable payouts is very important to us, so it's great to know your experience reflected that.

We truly appreciate the recommendation and look forward to having you with us!

— The Betwhale Team

Rated 1 out of 5 stars

Company doesn’t let u withdraw money

Company doesn’t let u withdraw money. Advertised fast withdrawals and won’t let you get the money out, absolutely disgusting

7 March 2026
Unprompted review
Betwhale logo

Reply from Betwhale

We’re sorry to hear about your frustration and appreciate you bringing this to our attention.

BetWhale does not restrict legitimate withdrawals, and all payouts are processed according to our verification and security procedures. In some cases, withdrawals may take longer if additional account verification or security checks are required to ensure the safety of our players and their funds.

We’d really like to look into this for you and help resolve the issue as quickly as possible. Please reach out to our support team via live chat or email with your account details so we can review your case directly.

Your experience is important to us, and we’re here to help.

— The BetWhale Team

Rated 5 out of 5 stars

Great experience and support

My experience has been BetWhale.ag has been great. I have been with them for over a year with many deposits and payouts via Bitcoin. They have an easy-to-use platform with tons of markets to wager on. For me, it’s been reliable and trustworthy. Customer service is top-notch — responsive, honest, courteous, and professional. I always have tons of questions, and they’re consistently there to answer them any time of day or night. Highly recommend.

5 March 2026
Unprompted review
Betwhale logo

Reply from Betwhale

We really appreciate you sharing your experience! It’s great to hear that BetWhale has been a reliable platform for you over the past year, especially with your Bitcoin deposits and payouts.

Our team works hard to provide a wide range of markets and a smooth betting experience, so it’s fantastic to know that’s been reflected in your time with us. Your kind words about our support team mean a lot as well — they’re always happy to help.

Thanks again for the recommendation!

— Team BetWhale 🐋

Rated 1 out of 5 stars

Biggest scam website I have ever used

Biggest scam website I have ever used. They will take your money and come up with bullshit to keep it. DO NOT, I repeat, DO NOT USE THIS SITE. This is what they sent me. I have NEVER reversed a deposit. NEVER! This is the email they sent me:

"At the moment, we are unable to process this withdrawal due to an ongoing matter related to reversed deposits totaling $4,100 on your account.

In order for us to proceed with your pending withdrawal and any future withdrawal requests, the reversed deposit balance will need to be resolved. This can be done in one of the following ways:

Making a deposit in the total amount of the reversed transactions ($4,100), or allowing us to deduct the $150 withdrawal amount from the total outstanding balance, which would be applied toward the reversed deposits."

Deposit $4,100? I never even deposited $1,000 and they want me to deposit $4,000? HAH scam scam scam

1 March 2026
Unprompted review
Rated 5 out of 5 stars

recommended

recommended

20 February 2026
Unprompted review
Betwhale logo

Reply from Betwhale

Thank you for the recommendation! We’re thrilled you’re enjoying your experience with Betwhale. Wishing you more wins ahead 🐳

Rated 5 out of 5 stars

Good wins

Good wins, good payout

20 February 2026
Unprompted review
Betwhale logo

Reply from Betwhale

Great to hear you’re getting good wins and smooth payouts! Thanks for playing with Betwhale — we appreciate the support 💰

Rated 4 out of 5 stars

They.give great bonuses daily but the…

They.give great bonuses daily but the depositing can get confusing and often verifying myself.

18 February 2026
Unprompted review
Betwhale logo

Reply from Betwhale

Thank you for the feedback! We’re glad you enjoy the daily bonuses. We’re always working to make the deposit and verification process smoother while keeping your account secure 🐳

Rated 5 out of 5 stars

Great experience

Great experience

18 February 2026
Unprompted review
Betwhale logo

Reply from Betwhale

Thanks for sharing your great experience! We hope to keep delivering more exciting moments for you 🎰

Rated 4 out of 5 stars

Great game

Fast and easy payouts I love the variety of slot games and the customer service is 100 percent helpful and great 👍

18 February 2026
Unprompted review
Betwhale logo

Reply from Betwhale

Really happy to hear you’re enjoying the games, payouts, and customer service! Thanks for playing with Betwhale and sharing your experience

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