It’s been a week since I placed the order, and the shipping sate and method is listed as TBD. I have not received a response to my email asking Betus the status of this order. Hopefully I receive m... See more
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See what reviewers are saying
I sent BetUs $1000 almost 2 decades ago. That's right almost 20 years ago. I have tried many times to recover even a fraction of my money by meeting every single requirment they requested before they... See more
The order arrived promptly, was undamaged and was exactly what was ordered. Most of all, ordering from Betus did not require that I enter enormous amounts of personal data in order to simply shop... See more
Now a days, with online shopping, there are umpteen experiences of frauds. My experience with Betus, not once, but twice, has been very good, as the product that I was delivered is what I had ordered.... See more
Company details
Information provided by various external sources
Betus makes a wide selection of house decors, including clocks, salt lamps, and picture frames. With a passion for innovation and customer satisfaction, the Betus team is constantly improving upon its products and operations to deliver the best experience to its valued customers.
Contact info
323 S Fernwood ST, 91791, West Covina, United States
- 4246526539
- orders@betusfactory.com
- betusfactory.com
Hasn’t replied to negative reviews
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No response after order places
It’s been a week since I placed the order, and the shipping sate and method is listed as TBD. I have not received a response to my email asking Betus the status of this order. Hopefully I receive my order, but it’s not looking good at this point.
How is bet us being discussed on a…
How is bet us being discussed on a pltform.tht is for US company this is not a USA company with no rights to USA players..Making a complaint against trustpilot with the authorities today for having a non license gambling company to even post anything on here about the trustworthy of a illegal sportbook site.. thts scaming US custimsrs..you helping with there money laundering it's seem to me by saying there trustworthy
Product arrived in a timely manner.
Exactly what I thought it would be!
The product was exactly what I expected it to be
The order arrived promptly
The order arrived promptly, was undamaged and was exactly what was ordered.
Most of all, ordering from Betus did not require that I enter enormous amounts of personal data in order to simply shop on-line.
I'll be ordering from this company in future.
Nice good quality item …
Nice good quality item at a very reasonable price. Shipped right away.
Good light, good fit, long lasting
I ordered them, they came, they illumine the salt lamp beautifully. And I won’t have to order them again since I received 12 of them and, since they are long-lasting, I probably won’t live long enough to use them all.
Getting the product faster and in good…Small light bulbs 15 w for salt lamp.
Getting the product faster and in good conditions.
Easy to navigate web page
Easy to navigate web page. Reasonable fast shipping. Great product.
Need I say more?
Don’t give up on repairing your flip clock .
They supplied exactly what I needed .
Replacement numbers for my flip clock .
Bought two Car Dashboard Clocks
Bought two Car Dashboard Clocks. Unable to set the time etc on either. Instruction visual confusing. Please advise.
It was an easy experience to get the…
It was an easy experience to get the parts I needed to fix my clock at a good price 👍
Ordered minutes for my flip clock
Ordered minutes for my flip clock. Awaiting arrival. This was only place that had what I needed.
Took 30 days to receive in stock item.
Took 30 days to receive in stock item.
Item Robot Alarm clock very satisfactory.
I got what I had ordered.
Now a days, with online shopping, there are umpteen experiences of frauds. My experience with Betus, not once, but twice, has been very good, as the product that I was delivered is what I had ordered. I am thus a very satisfied Betus customer.
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