BetterVet - Philadelphia Reviews 24

Reply from BetterVet - Philadelphia

May 7, 2024

Hey Richard,

Thanks a bunch for your kind words! We're thrilled to hear that Dr. Kim and Devon provided excellent care for your dog. Our team is dedicated to ensuring every pet feels safe and comfortable during their visit, and we're delighted that your furry friend had a positive experience with us.

If you ever need anything else or have more questions, just give us a shout. We're here to help!

Reply from BetterVet - Philadelphia

Apr 16, 2024

Hi Zina,

Thank you for sharing your feedback with us. We're glad to hear that Devon provided friendly service during your cat's home exam. We apologize for the disappointment regarding your cat's weight not being taken.

Your feedback is valuable to us, and we'll make sure to address this issue to ensure a more comprehensive examination in the future. If you have any further concerns or questions, please don't hesitate to reach out. We're here to help!

Reply from BetterVet - Philadelphia

Apr 8, 2024

Hi Andrea,

Thank you for sharing your experience with us! We're thrilled to hear that our vet and assistant provided gentle and patient care for your anxious cats. Ensuring that pets feel safe and comfortable during their visit is one of our top priorities.

We're also glad to hear that you found the service thorough and helpful. If you ever need anything else or have further questions, please feel free to reach out. We're here to help!

Reply from BetterVet - Philadelphia

Mar 29, 2024

Hey Kaitlin,

Thank you for sharing your wonderful experience with Dr. Melissa White and Brooke! We're so pleased to hear about their skillful, patient, and compassionate approach, especially with your rescue dog who is wary of new people and clinical handling. Understanding and patience are key in making veterinary visits positive for nervous pets, and it sounds like Dr. White and Brooke mastered this beautifully. 🌟

We're here to support you and your pet whenever you need us, with the same level of care and compassion you experienced.

Reply from BetterVet - Philadelphia

Mar 27, 2024

Hey Richard,

We're delighted to hear about your positive home vet visit with Dr. White and Brooke, especially how they managed to keep your dog calm and well-informed throughout the process. It's our goal to provide care that not only meets the needs of our furry patients but also ensures their humans are comfortable and understand every step of the way. 🏡🐕

Thank you for recommending BetterVet to other pet owners. It means a lot to us, and we're here to deliver the same great service to anyone in need.

Reply from BetterVet - Philadelphia

Mar 25, 2024

Hey Eric,

Thanks for your high recommendation! Hearing that Dr. Galligher and Devon were able to provide such a patient and understanding approach for Gus is exactly what we aim for. It's important to us that every pet feels comfortable and safe, especially those who are nervous around vets. 🐶💕

We're thrilled that their efforts made a difference for Gus and that you were satisfied with the service. Your recommendation means a lot to us, and we're here whenever Gus needs us again.

Reply from BetterVet - Philadelphia

Mar 18, 2024

Hey Ellen,

Thank you for such a positive review! We're thrilled to hear that the concept of veterinarians visiting pets in their own homes has brought both relaxation and confidence to you and your furry family member. It's our goal to provide care that's not only professional but also compassionate and tailored to each pet's needs, ensuring everyone involved feels calm and trustful.

We're so glad your experience with your doctor and their assistant reflected our values of care, time, and trustworthiness. Hearing that you appreciate our service and would recommend it means the world to us.

Thanks again for choosing BetterVet. We're here whenever you need us, ready to provide the same great service you've come to expect.

Reply from BetterVet - Philadelphia

Mar 12, 2024

Dear Amanda,

Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with our vet and assistant went well and that your pets felt comfortable. We truly appreciate your kind words and hope to see you and your pets again soon!

Reply from BetterVet - Philadelphia

Mar 11, 2024

Hey Harri,

Thank you so much for your kind words! We're thrilled to hear that Dr. White and Brooke provided amazing care and consideration for Sparky, and that they were able to put you at ease during the visit. It’s always our goal to support not just our furry patients but their humans too. 🌈

We're happy that our communication via texts added to the convenience of our service, and it’s great to know that Dr. White was there for you post-operation with support and advice. Remember, we’re always here for Sparky and you, whether it’s for follow-up questions or anything else you might need.

Thanks for choosing BetterVet and for trusting us with Sparky’s care.

Reply from BetterVet - Philadelphia

Mar 11, 2024

Hey Daniel,

We're so glad to hear that Dr. White and Brooke could make your cat's exam easier and smoother than expected. It's great to know they could calm your terrified furry friend, making the experience more comfortable for everyone involved. 🐾

Thank you for choosing us and for taking the time to share your experience. If you ever need anything else or have questions, we're always here to help.

Reply from BetterVet - Philadelphia

Mar 11, 2024

Hey Simone,

Thanks for taking a moment to share your experience! We're so happy to hear that our vet team's prompt and friendly approach helped put both you and your cat at ease. Creating a calm and comfortable environment for our furry patients and their humans is what we strive for. 🐱💕

If there's anything more we can do for you or if you have any questions down the line, don't hesitate to reach out. We're here to help!

Reply from BetterVet - Philadelphia

Mar 11, 2024

Hey Jill,

Thanks for the glowing recommendation! We're so glad to hear that your first foray into in-home veterinary care with Dr. Galligher and Devon was a success. It sounds like skipping the stressful car rides made a big difference for your cats, and that's exactly what we aim for. 🏡🐾

Hearing that the experience was amazing for both you and your fur babies is the best feedback we could ask for. We're here to ensure professional, caring, and informative visits every time.

If you ever need us again or have any questions, we're just a message away. Thanks for letting us care for your furry family members!

Reply from BetterVet - Philadelphia

Mar 11, 2024

Hey Anna,

We're thrilled to hear that Dr. Rosenfeld and Katie were fantastic with Calcifer during your visit! It's great to know they were thorough and gentle. We understand how important it is to handle every pet with care and make the experience as positive as possible. 🐾

Thanks for sharing your satisfaction with us. If there's anything else Calcifer needs or if you have any questions, we're always here and ready to help.

Reply from BetterVet - Philadelphia

Mar 5, 2024

Hey Donna,

Wow, what a super review! 🌟 We're absolutely delighted to hear about your first experience with BetterVet, especially how well Peyton took to Dr. Kimberley and Devon. It's heartwarming to know he felt so comfortable, even with new faces around!

We're all about reducing stress for both pets and their families, so it's fantastic to hear that having us come to your home made such a positive difference. And hearing how Dr. Kimberley helped with Peyton's vaccines, nail trim, and diet advice just makes our day.

Thanks for putting your trust in us to care for your furry family member. If there’s ever anything else you need or any more advice you seek, just remember, we’re only a call away.

Reply from BetterVet - Philadelphia

Mar 4, 2024

Hey Marade,

Thank you for taking the time to share your feedback with us. We're glad to hear you found our service convenient and well-prepared for your needs.

Your satisfaction is incredibly important to us, and we're sorry to hear that our veterinarian didn't meet your expectations. We take your concerns seriously and will look into this to ensure we provide the compassionate care every pet and pet owner deserves.

Regarding the pricing, we strive to offer competitive rates for our mobile vet services, ensuring convenience without compromising on the quality of care. We appreciate your input and will consider it as we continue to improve our services.

If there's anything we can do to make your experience better or if you'd like to discuss this further, please don't hesitate to reach out. We're here to help!

Reply from BetterVet - Philadelphia

Feb 28, 2024

Thank you, Amanda, for sharing your positive experience with our team in Philadelphia.

We're delighted to hear that you found our staff friendly, kind, and great with Sophie, leading to a perfect and easy experience. Our goal is to make veterinary care as comfortable and stress-free as possible for both pets and their owners, and it sounds like we were able to achieve that for you and Sophie.

Your feedback is greatly appreciated, and we look forward to continuing to provide you with the high-quality care and service you deserve.

Reply from BetterVet - Philadelphia

Feb 20, 2024

Thank you, Kathi, for sharing your appreciation for the love and kindness shown to Jackson by our team in Philadelphia. We understand how important gentle care is, especially for senior pets like Jackson.

Our team is committed to providing compassionate and attentive care to ensure the comfort and well-being of every pet we have the privilege to serve. Your feedback warms our hearts, and we're grateful for the opportunity to care for Jackson with the tenderness he deserves.

Reply from BetterVet - Philadelphia

Feb 19, 2024

Thank you, Jeanne, for taking the time to share your positive experience with our doctor and assistant in Philadelphia! We're so glad to hear that you were happy with the care provided. At BetterVet, we strive to ensure every visit is a great one for both pets and their parents. Your feedback is incredibly valuable to us, and we look forward to continuing to provide you with excellent service.

Reply from BetterVet - Philadelphia

Feb 19, 2024

Thank you, George, for your positive review! We're delighted to hear about your great experience with Dr. Cimino and Katie in Philadelphia. Ensuring our team is professional, punctual, and provides the best care possible to your pets is what we strive for at BetterVet. Hearing that your cats were treated well by our team is the best compliment we could receive. We look forward to serving you again in the future and appreciate your trust in us to care for your furry family members.

Reply from BetterVet - Philadelphia

Feb 19, 2024

Thank you, Elvedine, for taking the time to share your experience with Dr. Melissa White in Philadelphia. We're truly touched to hear how Dr. White went above and beyond to accommodate your needs. Her passion for her work and dedication to providing compassionate care, especially to those facing challenging circumstances, is a testament to the values we hold dear at BetterVet. Your kind words mean a great deal to us, and we'll be sure to pass along your praise to Dr. White. We're here for you and your pet, and we look forward to continuing to support you in any way we can.