BetterVet - Palm Beach Reviews 3

TrustScore 3 out of 5

2.8

301 E Ocean Ave Ste 5, 33462 Lantana, FL, US


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Company details

  1. Veterinarian
  2. Veterinary Pharmacy

Written by the company

Palm Beach area pet owners can now experience stress-free, in-home veterinary care with BetterVet, your trusted mobile vet in Palm Beach, FL.


Contact info

  • 301 E Ocean Ave Ste 5, 33462, Lantana, FL, United States

  • (561) 439-1818

2.8

Average

TrustScore 3 out of 5

3 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Horrific experience

Dr. Steve and Chris in Florida couldn't care less about your pet. Be forewarned. They care more about vacations, and days off work, instead of providing medical care. Besides the prices being hyper-inflated, my cat ended up at the vet hospital due to their neglect. Never again.

1 October 2025
Unprompted review
Rated 2 out of 5 stars

I would've given it a 5 when it was…

I would've given it a 5 when it was BetterVet, now that it is bought out, everything is awful. No way to contact anyone. They still keep charging me monthly. They don't fill my pet scripts. Now, they dot even offer appts in my area and no easy way to cancel without calling my credit card. Awful merger experience with "the vets".

22 January 2025
Unprompted review
Rated 1 out of 5 stars

BetterVet

Each person has their own experience, and this was mine.

19 March 2024
Unprompted review
BetterVet - Palm Beach logo

Reply from BetterVet - Palm Beach

We're sorry to hear that your experience with BetterVet wasn't up to your expectations. We value your feedback and would appreciate the opportunity to learn more about your visit so we can address any concerns you may have. If you're willing, could you please provide us with more details about your experience? Your insights will help us improve our services and ensure that we meet your needs in the future. Thank you for taking the time to share your feedback with us.

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