I suggest you to find vet folks who know how to handle with cats. Two ladies werent able to catch my cats. They scared my cats away by showing blanket or a bag. This is NOT stress-free. I had to pay... See more
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Dr. Tunison was attentive, understanding, and very caring. This was my first time using a mobile vet service. My little guy has a hard time with anxiety since he lost his eyesight last year. This serv... See more
Company replied
I wasn’t sure how a home visit would go but it was ideal for our three cats. The doctor and assistant arrived exactly when they said they would, they carefully listened to our concerns and took th... See more
Company replied
The service provided by BetterVet was fantastic! Most impressed with their immediate response to my appointment request. Concerned with the symptoms I listed in the intake form, the Vet texted me a... See more
Company replied
Company details
Written by the company
Austin area pet owners can now experience stress-free, in-home veterinary care with BetterVet, your trusted mobile vet in Austin, TX.
Contact info
Service Area Business, 78729, Austin, TX, United States
- (512) 596-3556
3.8
Great
15 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Inexperienced vet with cats
I suggest you to find vet folks who know how to handle with cats. Two ladies werent able to catch my cats. They scared my cats away by showing blanket or a bag. This is NOT stress-free. I had to pay the price that they didnt check on my cats physically, but looking at. She wanted me to order rx to calm cats down. Clearly, she doesnt know how to handle the cats, period.
9 September 2024
Unprompted review
Great Experience!
Dr. Tunison was attentive, understanding, and very caring. This was my first time using a mobile vet service. My little guy has a hard time with anxiety since he lost his eyesight last year. This service provided quality care right at home in a comfortable environment which was less stressful for both of us. Definitely will use again.
4 April 2024
Unprompted review
Reply from BetterVet - Austin
Hi Kimberlyn,
Thank you for sharing your experience! We're thrilled to hear that Dr. Tunison provided attentive, understanding, and caring service for your little guy. It's wonderful to know that our mobile vet service offered quality care in the comfort of your home, easing the stress for both of you.
We're honored to have been able to make a positive impact, and we look forward to serving you and your furry friend again in the future.
On time, great service, kind vet and aid
On time, great service, kind vet and aid.
5 April 2024
Unprompted review
Reply from BetterVet - Austin
Hi Scott,
Thank you for sharing your feedback! We're glad to hear that you had a positive experience with our team. Being on time, providing great service, and ensuring kindness are all priorities for us at BetterVet. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Phenomenal in-home veterinary care
The service provided by BetterVet was fantastic! Most impressed with their immediate response to my appointment request. Concerned with the symptoms I listed in the intake form, the Vet texted me and offered to see our pet same day. Upon arrival, we learned that the mobile unit carries medication for common issues. The Vet was able to provide us prescription medications in-home thereby eliminating a trip to the pharmacy which sped up
getting pain relief started for our furbaby. By the next day, he was feeling better!
I subscribed to one of the BetterVet wellness plans for future treatment. Very affordable options for our senior dog. Overall A+ service!
18 March 2024
Unprompted review
Reply from BetterVet - Austin
Hey Cora,
Thank you for sharing such a phenomenal review of BetterVet's in-home veterinary care! We're delighted to hear that the immediate response and same-day service made a significant difference for your furbaby, especially in terms of quickly starting pain relief. Our goal is to make veterinary care as convenient and effective as possible, and it sounds like we were able to do just that for you and your pet. 🌟
We're also thrilled that you've subscribed to one of our wellness plans, especially with the options available for senior dogs being both affordable and beneficial for ongoing care.
Your A+ review means the world to us, and we're here to continue providing top-notch service whenever you need us. Thank you for choosing BetterVet for your senior dog's care.
The vets were both extremely kind and I…
The vets were both extremely kind and I could tell the compassion they had for my pet. Very easy as well, loved the home visit.
18 March 2024
Unprompted review
Reply from BetterVet - Austin
Hey Cole,
It's wonderful to hear that you found our vets to be extremely kind and compassionate towards your pet during the home visit. We believe that providing care in the comfort and familiarity of your home can make a significant difference in the overall experience for both pets and their families. 🏡💕
We're thrilled you loved the visit, and we aim to keep making veterinary care as easy and stress-free as possible. If you have any further needs or questions, don't hesitate to reach out. We're here to help!
It was my first time with home vet…
It was my first time with home vet visit for my anxious, spicy kitty and it went very well. Dr, Tunison and technician Lexi were very competent with their services and efficiency.
18 March 2024
Unprompted review
Reply from BetterVet - Austin
Hey Karishma,
We're so glad to hear that your first home vet visit with Dr. Tunison and Lexi went very well, especially for your anxious, spicy kitty! It's great that their competence and efficiency stood out to you, as we strive to provide the highest quality of care in the most comfortable setting for your pets. 🐱💕
Thank you for choosing BetterVet for your kitty's needs. If there’s anything more we can do or any questions you have, please don't hesitate to reach out. We're here to help!
Reply from BetterVet - Austin
Hey Frank,
Thanks for the review! We're so glad to hear you found our team friendly, helpful, and wonderful. Our veterinarians truly care about providing the best experience for both pets and their owners. 🌟
If there’s anything else we can help with or if you have any questions, just let us know. We’re always here to support you and your furry friends.
Great staff and easy scheduling
Great staff and easy scheduling. They were so great with my cats and made it as stress free as they could
11 March 2024
Unprompted review
Reply from BetterVet - Austin
Hey Santiego,
Thanks for your kind words! We're delighted to hear that our staff made your experience a positive one, especially in making the visit as stress-free as possible for your cats. 🐱💕 Easy scheduling and great care are what we aim for every time.
If there's anything else we can do for your furry friends or if you have any questions, just let us know. We're here to help make your pet care experience smooth and comfortable.
Ideal vet experience for my 3 cats.
I wasn’t sure how a home visit would go but it was ideal for our three cats. The doctor and assistant arrived exactly when they said they would, they carefully listened to our concerns and took the time to explain their philosophy behind their recommendations.
Our cats were completely unphased by the experience. Just like having company over. A huge improvement from having to get all three into their carriers and deal with traffic and share waiting rooms dogs.
The doctor followed up with care plans via emails and billing was a breeze. The only reason I’ll set foot in a clinic again is for an emergency.
12 March 2024
Unprompted review
Reply from BetterVet - Austin
Hey AJ,
We're thrilled to hear that your home visit with our team was the ideal experience for you and your three cats! It's fantastic to know they were completely at ease, making it just like having company over. That’s exactly the stress-free environment we aim to provide. 🏡🐱
We appreciate your recognition of our team's punctuality, attentive listening, and clear communication about our care philosophy. And we're glad the follow-up care plans and easy billing added to the positive experience.
Thank you for sharing your thoughts, and we're here for you and your cats whenever you need us—minus the carriers, traffic, and waiting rooms!
BetterVet did a great job with my cat…
BetterVet did a great job with my cat who hates veterinarians. When I’ve taken her into our brick and mortar vet even on gabapentin, and she still lungs at the vet and attacks them and can’t be thoroughly examined. The best we get is she gets her shots while the vet has to wear leather gloves to protect themselves. With BetterVet, she doesn’t get all stressed out, and they are the only ones who have been able to examine her without her being completely sedated. Communication was great both before and after visit. Vet and vet tech were both awesome and caring. I will definitely continue to use them for my kitty.
7 March 2024
Unprompted review
Reply from BetterVet - Austin
Hey Sharon,
We're so pleased to hear about your positive experience with BetterVet and how we were able to make a difference for your cat. It's a huge win for us to hear that she was less stressed and could be examined without the need for sedation. Our team is dedicated to providing compassionate care in a way that makes our furry patients feel safe and at ease. 🐾
Thank you for highlighting the great communication and the awesome, caring approach of both the vet and vet tech. We're here to support you and your kitty whenever you need us, and we look forward to continuing to provide the care she needs right in the comfort of your home.
The Drs were so kind and gentle with my…
The Drs were so kind and gentle with my cat. And after his exam he didn't go hide like I thought he would he just sat by me and watched them as we talked showing that he wasn't scared. This cat that has bitten out of fear at the regular vet was calm! The vets were very thorough and it was a wonderful experience. I will definitely use them again.
7 March 2024
Unprompted review
Reply from BetterVet - Austin
Hey Jeannie,
Thank you for sharing such a heartwarming experience! It’s truly wonderful to hear how calm and comfortable your cat felt with our vets, not to mention the change in behavior from fear to curiosity. It sounds like a big win for both of you! 🐾
We're thrilled to have provided a thorough and positive experience, and we’re so glad to know you’re planning to use our services again. We look forward to supporting you and your cat with anything you might need in the future.
Thanks for trusting us with your furry family member's care.
Calm and Caring!
Very caring and capable vet and vet tech were wonderful with our senior dog who is anxious about visits to vet clinic. In-home vet services from BetterVet have been game changer for our petcare!
26 February 2024
Unprompted review
Reply from BetterVet - Austin
Hey Mel,
Big thanks for the kind words! 🌟 It's great to hear that our team could make your senior dog's experience as calm and caring as possible.
We know how stressful vet visits can be for some pets, so it’s awesome to hear that our in-home services have made a positive difference for your furry family member.
If there’s anything more we can do to support your pet care journey, just let us know. We’re here for you and your senior pup!
Better Vet Mobile service meets the needs of skittish cats!
The Veterinarian (and Assistant) went above and beyond in problem-solving and effort to meet the needs of my unsocialized cats. I felt understood, and supported. And not criticized for my cluttered home.
31 January 2024
Unprompted review
Reply from BetterVet - Austin
Thank you, Eugenie, for sharing your experience with our mobile vet service in Austin. We're so pleased to hear that our veterinarian and assistant were able to go above and beyond to accommodate the unique needs of your unsocialized cats.
Understanding and supporting our clients, regardless of the situation at home, is a priority for us, and we're glad you felt that commitment. We believe in providing compassionate care without judgment and are here to support you and your pets in any way we can.
Your feedback is greatly appreciated, and we look forward to continuing to serve you and your feline family members with the care and respect you deserve.
Excellent care
Really appreciate Dr. Fraser and her team. Very kind, knowledgeable and takes excellent care of my kitty.
13 February 2024
Unprompted review
Reply from BetterVet - Austin
Thank you, Joanna, for taking the time to share your appreciation for Dr. Fraser and her team in Austin. We're delighted to hear about the excellent care your kitty received.
Our team is passionate about providing kind, knowledgeable service to every pet and pet parent we meet. Knowing that you've had a positive experience with us means a great deal. We look forward to continuing to offer the same high level of care and support for you and your kitty in the future.
Great doctor. Highly recommend
It really was a good visit. So much easier in our dogs home environment where the doctor could watch him, work with him to see what was injured, offer suggestions for making his senior years easier. No stress on him or us. They were thorough and took their time as well. Not rushed at all.
13 February 2024
Unprompted review
Reply from BetterVet - Austin
Thank you, Krista, for your high recommendation and for sharing your positive experience with our doctor in Austin.
We're delighted to hear that the home visit made the examination process easier and less stressful for both you and your dog, especially in assessing his needs during his senior years.
Our team is committed to providing thorough, patient, and compassionate care, ensuring that every pet feels comfortable and every pet parent is well-informed. Your feedback is greatly appreciated, and we're here to continue supporting you and your dog with the same level of care and dedication.
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