BetterPhoto Inc. Reviews 97

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Better photo has not worked in years. It was down for ages, then it came up and all my pictures were missing, but I am still subscribed. I have tried to unsubscribe several times without success, and... See more

Rated 1 out of 5 stars

Terrible display of photos. This site has gone downhill over the last few years...will not be renewing after man years of paying for the site. Not recommended.

Rated 3 out of 5 stars

I have been frustrated with your site for a number of years, but it’s too much trouble to start again so I continue to remain loyal after over 20 years. I miss your two for one special because that ma... See more

Company replied

Rated 4 out of 5 stars

I have had a BetterPhoto website for 14 years. I had a hard time communicating with Betterphoto when I accidently let my website expire. I only wish they had a phone number you could call as I was n... See more

Company details

  1. Photography Class

Written by the company

BetterPhoto helps photographers share photos with an easy-to-use system that's both affordable and powerful. It's photography joy and inspiration through a great member community. BetterPhoto's Web site hosting services for photographers is easy-to-use and highly customizable. Our monthly photo contests are the most fun, objective, and prestigious photography contests on the Web.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

97 reviews

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Replied to 30% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Reluctantly Renewed My Website

I've had a Better Photo Website for a very long time! When I began, it was an energetic community of photographers. The last few years I have had an issue with how my site appears on phone platforms. Photos end up "pancaked" unless a slide show option is chosen. Most people check out photos on their phone, so a user friendly platform for phones would be helpful. Support just suggested I choose another design for my site, but really didn't explain how I could avoid the issue. Then last year I began getting a security warning message when I tried to access my domain, which blocked my site. Support managed to fix it each time I made them awaret, but once people see a security warning they might have concerns about revisiting my site.
I did just renew my site for a year, promising myself I will become more motivated to participate in contests and update my site. But I'm hoping Better Photo will also correct some of their issues.

20 May 2024
Rated 3 out of 5 stars

My Betterphoto experience.

Betterphoto is doing well the month's contest of photos, the all time personal statistics, POTD, the encouraging to the members for comments on the photographs and the layout of the site. But often I experience difficulties with loading and all the comments I receive are appeared as spam.

12 March 2024
Rated 5 out of 5 stars

Better Photo

Thanks for providing a great platform for sharing and encouraging photography at a reasonable cost.

Better Photo is bringing Photographers and their Art to the masses. Well done.

13 February 2024
Rated 5 out of 5 stars

...Payment was completed

...Payment was completed. On my screen when i sign in, on the left there is a box with allthe social media icons and an "X" on the bottom to remove that box. The "X" does not remove or reduce that box. That really should be addressed. I do not use the social medias like most. No smart phone.

9 February 2024
Rated 5 out of 5 stars

I love betterphoto.com

I love betterphoto.com. They are a responsive, thoughtful and fun company. I've been an active member for at least 15 years and without them I don't think I would be the photographer that I am. My website that they host keeps me going every day.

10 January 2024

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