I purchased a hard case for my Taylor GS Mini. Nathan ‘Noof’ spoke to me at length about the pros and cons vs the Aerocase I was considering- with no sales pressure at all. Kai assisted me with the sa... See more
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See what reviewers are saying
Great service after my amp stopped working, fast and professional ,couldn't ask for a better outcome. No hesitation recommending them.5 stars
Five star place!!! Incredible sort of guitars!!! Amazing reports on each one with specifications, mesures and details, and prices are real world standars, its a wonderfull site construction!!! Its lik... See more
Positive experience despite me thinking that "in stock" meant it was in the shop. It was available from the warehouse so didn't get the product when I needed it. Staff did bend over backwards to t... See more
Company details
- Musical Instrument Store
- Drum Store
- Guitar Store
- Musical Instrument Repair Shop
- Piano Store
- Sheet Music Store
Information provided by various external sources
First opened over 35 years ago, Better Music is a wholly Australian owned and operated independent music store located in Canberra, ACT. We aim to provide you with the largest range of quality musical instruments, best prices and a high level of customer service during and after your purchase. In 2011, we launched our class-leading online store, and in 2013 we opened our doors to our brand new bricks and mortar store – the largest purpose-built musical instrument store in Australia. We look forward to doing business with you.
Contact info
18 Salamander Court, 2606, Phillip, Australia
- 02 6282 3199
- sales@bettermusic.com.au
- bettermusic.com.au
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Really impressed!
Fantastic service for an online order, super fast delivery, well packaged. I am really impressed and definitely recommend Better Music!
Vox VT20X Valvetronix Guitar Amp Combo
The Vox VT20X I had purchased, for the price I payed, far exceeded my expectations. Like every other online purchase I had made from Better Music the delivery and packaging was A1, I highly recommend
Better Delivers
Ordered my purchase on a Saturday then on the Tuesday afternoon it was at my front door just as I received my shipping notice, well worth the Live rate - express shipping, despite being in regional NSW. All round great experience as with previous purchases with Better Music. Thanks to all in your team.
Great, except the packaging
Shipping was fast. Items were as described. Items work. Took one star off though because of the dodgy packaging that didn't secure the items inside.
swift delivery
Our order came very swiftly and the item was just what we needed for our budding musician.
Good quality and fast delivery
Rapid service
Excellent service, great products and prices.
Great products, great prices, fast shipping, excellent service. These guys are not only Better Music, they should rename to Best Music
Excellent customer service
Excellent customer service. Needed items posted really quickly, contacted customer service and they got it done. Products were great, service great. No complaints here!
Digital Piano
I placed my order on a Sunday afternoon. It was processed, despatched and delivered interstate by lunch time the following Thursday. Exceptionally happy all aspects of this transaction. I would highly recommend this company to other potential buyers.
Good Prices and Prompt Service
I have ordered online from Better Music on a few occasions now and have always found them to have good prices and prompt service.
Fabulous service
Fabulous service
Speedy delivery of Zildjian Cymbal set at a very good price. Kristin was also particularly helpful in trying to find suitable drum bags. Thank you :)
Very fast and efficient transaction.
Amazing service and delivery
Amazing service and delivery! Will definitely be shopping here again.
The shipment tracking info
The shipment tracking info took a couple of days to get but after ringing there customer service I was sent it via email that afternoon and the pedal arrived a couple days earlier then expected so I was very happy about that. So over a pretty positive experience.
A well-made and great value metronome
A well-made and great value metronome, sturdily constructed and has a bell for different time signatures. Fast, efficient service as always!
Better Music are easy to deal with and…
Better Music are easy to deal with and got my recording equipment to me fast even during covid
Please notify when delivered
The item was delivered and is as expected, thank you. Something that could be improved for your future orders is to provide text or email notifications, when the item is on its way, and especially once it has been delivered.. it helps to know as some items are quite expensive & we don't want them left out on the porch all day for fear of theft. We bought a keyboard and I have no idea how long it was sitting outside for, and it was in no other box exept the branded one so we were advertising to our neighbours what we have bought. I was home when it was delivered but heard no knock at the door & received no electronic notification. I was surprised to see it later that day when I went to leave the house.. disappointingly my daughter saw it too and it was supposed to be a surprise Xmas gift for her :( Little things like keeping the buyer aware of delivery times, especially before Christmas, would make for much happier customers. Otherwise we are very happy with our purchase, thank you.

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