BetterMed Urgent Care - Short Pump Reviews 344

Visit was fast and painless. This is the place to go.

I thought the device was quick but I went in to be treated for covid like symptoms and expected that It would be examined but I left the appointment wondering why no covid test was performed? I ended up having to go to another doctor to verify for covid on the next day.

Very simple and convenient for my wife and I to get Covid testing before an overseas trip. The staff was friendly and cooperative.

The only reason I give 4 stars instead of 5 is that it would be great if the system provided a PDF file of the Covid 19 PCR test results. It was somewhat cumbersome to log into the account to retrieve the results. But overall, a well-streamlined process from making appointment until the actual visit.

In general I got good care. In the specific, 1 thing was missed that may have helped. I went in with a complaint of frequent urination. The primary care giver never palpated my lower abdomin. That might have made a difference. Everything else was done well with good followup with test results and modification of treatment.

The registration was quick and I was seen promptly. The procedures proposed were explained well and the reason for them was explained well. I got the call for the results of one test on Sunday, just tree days after my visit.

Overall, I would recommend.

They were very easy to work with and very professional, much appreciated.

Clean, fast, convenient. Everyone treated us so nicely the entire visit. Thank you!

Very smooth process despite COVID process in place. Very kind and caring Nurse Practioner.

Best visit I've ever had! Fast, efficient and the customer service from checkin to check out was top notch! The online appt. scheduler and car side check in are excellent as well!

Very pleasant staff and efficient care. Received a Covid-19 rapid test for travel. The procedure was explained completely and we were given opportunities to ask any questions. The results were received in a timely manner.

Polite, professional and on time!

We needed a last minute PCR test for travel. They got us in quickly and we had our results much quicker than expected. Everyone from the person who answered the phone to the NP was very professional and went above and beyond with checking on our health separate from simply doing the test. The response to Covid in this location was exceptional. I felt 100% comfortable because of their efforts to communicate by phone from the parking lot and keeping their waiting area empty. Other than the healthcare providers, we did not encounter anyone. I would definitely come back for any medical needs that might arise.

Staff was comforting and made sure I understood what was going on.

Arrived without an appointment, signed in and was seen within 15 minutes. They did my exam, X-rays and gave me a shoe for my foot. I was finished and left within 45-1hour. The staff was kind, caring and very efficient. It was a very pleasant experience

Very good service under one roof. Tests, x-Ray, doctors everything very clean and professional
.

Very easy in and out. Personalized visit with doctor after testing.

The doctor was very attentive and made certain my son’s injury was treated quickly and effectively.

Friendly staff and fast results. I made an appointment in the morning and had my PCR test results before they closed at 8pm. Easy check in and a sparkling clean waiting room.