Now I'm nearing the age of 50!, I felt my body needed a little help. After taking the Betterman supplements for a few weeks I definitely noticed more energy in my workouts. Actually, more energy in... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been using betterman labs for a while now . The natural testosterone is a great product and good priced . Would recommend to anybody suffering from low testosterone to give them a try
Tried loads of the ones of the market and none of the really felt like they made a difference. But this is the first one that actually worked for me. Their gummies taste great and are high yield to... See more
I’m 52 and been taking the T booster for over a year now, must have tried at least 10 similar products with similar ingredients and nothing else comes close. Still gaining lean muscle mass from body w... See more
Company details
Written by the company
At Betterman Labs we’re committed to helping men combat the effects of declining testosterone with science-backed, clinically formulated supplements. Whether you're experiencing low energy, decreased libido, or reduced muscle mass, our products are designed to help you restore your hormonal balance, reclaim your vitality, and feel like yourself again.
Contact info
Eterna Labs Ltd, 20-22 Wenlock, N1 7GU, London, United Kingdom
- support@bettermanlabs.co.uk
- bettermanlabs.co.uk
4.7
Excellent
158 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Been waiting 4 weeks for my order…
Been waiting 4 weeks for my order contacted them 6 times no response absolutely rubbish
7 May 2022
Reply from BetterMan Labs
We are very sorry to hear you had a poor experience Lea. We want to clarify that this feedback relates to a period prior to 2025, before the company was acquired by new owners, UK based Eterna Labs Limited.
Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, customer service, and supply chains.
We’re sorry for the experience you had and would welcome the opportunity to help if you’d like to contact our current team at support@bettermanlabs.com
Used to be a great company now miss…
Used to be a great company now miss orders and don't reply to emails ever don't know what's happened
7 May 2022
Reply from BetterMan Labs
We are very sorry to hear you had a poor experience Stephen. We want to clarify that this feedback relates to a period prior to 2025, before the company was acquired by new owners, UK based Eterna Labs Limited.
Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, customer service, and supply chains.
We’re sorry for the experience you had and would welcome the opportunity to help if you’d like to contact our current team at support@bettermanlabs.com
Ordered on 13th April not received my…
Ordered on 13th April not received my order sent many emails and messages no reply used to be really good now just taking money and not sending goods or answering peoples messages I suggest you do not order from this company beware
7 May 2022
Unprompted review
Reply from BetterMan Labs
We are very sorry to hear you had a poor experience back in 2022. We want to clarify that this feedback relates to a period prior to 2025, before the company was acquired by new owners, UK based Eterna Labs Limited.
Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, customer service, and supply chains.
We’re sorry for the experience you had and would welcome the opportunity to help if you’d like to contact our current team at support@bettermanlabs.com
Haven’t received my order and it’s been…
Haven’t received my order and it’s been 5wks! Emailed everyday this week to chase but have been ignored.
6 May 2022
Unprompted review
Reply from BetterMan Labs
Hi James, We are very sorry to hear you had a poor experience in 2022 . We want to clarify that this feedback relates to a period prior to 2025, before the company was acquired by new owners, UK based Eterna Labs Limited.
Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, customer service, and supply chains.
We’re sorry for the experience you had and would welcome the opportunity to help if you’d like to contact our current team at support@bettermanlabs.com
IT HAS BEEN OVER A MONTH A STILL DID…
IT HAS BEEN OVER A MONTH A STILL DID NOT RECEIVE MY PRODUCTS !!!!!
5 May 2022
If I could give a minus I would
If I could give a minus I would. I haven't received my subscription for 2 months!! Never respond to emails.
4 May 2022
Ordered the new version, after delays I received the old version
I have been purchasing Betterman Labs’ herbal T-booster for a while now, and wanted to order the new version of the product, after receiving emails from them about it. Having ordered their NEW Herbal-T booster with KSM-66, on 17 March, I followed up my order with an email to them double checking that the product I ordered was the new product, not the old version, for which I received a reply confirming it was definitely the new product.
After several generic communications, from Betterman Labs, over the ensuing weeks stating they had delays due to flood damage, I finally received an email stating my order would be fulfilled on 15 April. Another email stated it would be dispatched on 18 April. I emailed again a week later asking where my order was, as I still hadn’t received it, which received no reply. Eventually my order arrived on 30 April, and lo and behold, it is the OLD version of the product. I’m disappointed with the level of service, on this occasion.
1 May 2022
Frustrating ordering experience.
Frustrating ordering experience.
I've been using this product for a few months, and it seems good. So, I thought that it would be prudent to sign up for a subscription. The first expected delivery after signing up never arrived. I tried to log into my account to check the status of the subscription but as soon as I try to select 'sign in' from the 'my account' icon on the top right of the Betterman homepage, before I can select, a panel with 'Your cart' on it slides over the options before I can select. The website is so poorly designed that it's impossible to log in. I have had no choice but to source an alternative elsewhere.
26 April 2022
Absolutely terrible
Absolutely terrible! Been waiting for my subscription order to arrive and it's been months now. Still taking money from me and no communication from them to explain what's going. Betterman labs, I am giving you a fortnight to get your act together or I'll cease my payments to you. This is so frustrating and such a huge shame as the product is exceptional, but your service is terrible.
22 April 2022
Ordered on March unfortunately a flood…
Ordered on March unfortunately a flood stopped the order
Still bombarded with adverts carry on ordering
Wrote to enquire where my order is assured beginning of April still nothing received
But offered free post as compensation for my next product if I would like to order
Pathetic
21 April 2022
Orders always delayed due to flooding…
Orders always delayed due to flooding at their warehouse
21 April 2022
ordered for a month plus Great product, appalling service.
ordered for a month plus, problem with product, kept moving delivery dates
19 April 2022
I ordered from yourselves and never…
I ordered from yourselves and never received my order I emailed yourselves several times with no response. Eventually I had an email about a water problem at your warehouse which is fair enough but although you gave me a date of 4th April I still have not received my order and have not had anymore emails about it. Trying to contact you is a nightmare. And then you keep sending me emails saying don't forget to leave my review. I can't review something I have not had
19 April 2022
You Cannot Be Serious
Their website says they’re serious about delivering results. Well my order is severely delayed. After ordering i got an email saying the delay has been caused by unfortunate circumstances regarding a water flood issue. Can’t see anything on their website to warn customers about this so they’ll happily take your money knowing full well they can’t deliver.
9 April 2022
Unprompted review
Item not yet received despite ordering…
Item not yet received despite ordering several weeks ago. Have received messages informing me of production issues due to a flood at a storage location but no update on when to expect the item or an offer of a refund.
8 April 2022
Please an order several weeks ago and…
Please an order several weeks ago and recieved several excuses.inxkydinf had a flood and are now going to move premises.
All the whie I'm getting emails selling their products.
7 April 2022
Reply from BetterMan Labs
Hi Dave, We are very sorry to hear you had a poor experience. We want to clarify that this feedback relates to a period prior to 2025, before the company was acquired by new owners, UK based Eterna Labs Limited.
Since acquiring BetterMan Labs, Eterna Labs have completely rebuilt fulfilment, customer service, and supply chains.
We’re sorry for the experience you had and would welcome the opportunity to help if you’d like to contact our current team at support@bettermanlabs.com
Well I haven’t ha d my order yet so…
Well I haven’t ha d my order yet so vantage give a good review
7 April 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.