BetterImpact is a fantastic piece of software. It’s easy to use, highly customisable, and gives you the tools to manage volunteers effectively and efficiently. I’ve looked into other platforms, bu... See more

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Company details
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Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact
Written by the company
- We're Here to Help!
- Better Impact is a small but global company that believes in helping nonprofits, charities, NGOs and government agencies achieve more by providing use easy to use, purpose-built technology, over the top support and innovative educational platforms.
Contact info
231 S LaSalle Street, Ste 2100, 60604, Chicago, United States
- 800-844-1545
- sales@betterimpact.com
- betterimpact.com
No history of asking for reviews
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Replied to 50% of negative reviews
Typically replies within 1 week
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Love the ease of Better Impact and the…
Love the ease of Better Impact and the app is very user friendly.
Highly intuitive
Highly intuitive. Making volunteer recruitment, management, engagement, evaluation, and volunteer program review so much more powerful.
Helpful customer service
I have used Better Impact for 6 years and have found that their response time is accurate when asking a question. Though sometimes the system can't do what I am asking, they will suggest some option to get a similar result.
BetterImpact has made my job in Legal Services easier
BetterImpact has made my job in tracking volunteer hours as a Legal Service Organization incredibly easier!
Better Impact
Better Impact, and more specifically Volunteer Impact is what got our medical volunteer program through Covid. The system switch for our 300+ volunteers in 2019 was nearly seamless and everyone who made the swap with us has been very happy. Non-volunteer management staff find it easy to use and navigate even when they are not in and out of it every day. The flexible set up allows us to pivot on a dime when a change needs to happen and the variety of activity set ups helps us customize volunteer set up for ever kind of clinic that we have. I cannot speak highly enough of this product and how it has impacted our volunteer operations.
Keep up the great work, BI!
I've been using Better Impact going on five years now, and it is the most complete volunteer management program I've used in my nearly 35 years of coordinating volunteers.
I really like how simple and easy this…
I really like how simple and easy this system is to use. It makes tracking and scheduling volunteers a breeze!
Better Impact is still one of the most…
Better Impact is still one of the most competitive applications for volunteer engagement and management. With its capacity to have user self-direct their customisation without the need of paying additional or having to raise IT tickets, teams can quickly add-in features as they grow, or the need arises. I've successfully used this product now for 4 years and whilst there are some improvements, I'd love to see there are options to voice these through their feedback feature, to which they respond once it has been created. I've reviewed various other programs and this one still provides more benefits at a competitive rate.
Better Impact software is a life saver
Better Impact software is a life saver. When I started working at this job, I had no idea what Better Impact was about, then I started taking all the eLearning trainings, when I was requested a report, I emailed the crew from Better Impact and they are on point to help you, give you ideas on how to or go aground. They surely do facilitate our progress in knowing where to go or what to do to resolve the issue. Thank you.
Easy and user friendly for all ages.
This site is awesome for offering the…
This site is awesome for offering the ability to create and sort volunteers based on interests or qualifications. It makes pairing people so much easier and its pretty quick to learn how to set up.
What can't it do?
We have been using Better Impact for a few years now, though I keep learning more features and more aspects of it. It can do so much more than I realize and has honestly made the management of volunteers that much easier for both us and them. Thank you!
Volunteers love it
Great VMS
This software has made managing volunteers so much easier! The staff are always willing to help and they made the transition process very smooth and easy to follow. I never felt lost!
Impressive continuous improvement and functionality
I've been using Better Impact over the past 6 years in a variety of volunteering organisations. What impresses me is the continued improvement of the software built on the needs of both volunteer managers and their volunteers. It continues to become more responsive, adding more functionality, but without complexity, which saves us time and allows us to better build cohesive and well-functioning volunteer teams.
Co-ordination made simpler!
Recently running my department's volunteer programme, I find Better Impact a simple yet broad and multipurpose way of recruiting and structuring our volunteer teams.
Better Impact continues to impress me…
Better Impact continues to impress me with its versatility for our needs. Managing volunteers in a continuous capacity and significant seasonal events nationally. Each has complexities, requirements, and restrictions, and we have been able to work with this software. The online support by staff is greatly appreciated and efficient. The online resources are well-constructed and easy to follow, and the software is very user-friendly and easy to learn on the fly. There are always areas for improvement, and it would be nice to have updates to be more regular. It would also be great for more adaptability for the different regions (countries). SMS out-out versus the current op-in would be advantageous.
Enjoying the instructional videos
Enjoying the instructional videos. Like the way that the pages are organized. Badges ...great incentives...if there was a gold star to be had I was all about that growing up. It's in my DNA.
Better Impact is a great software tool…
Better Impact is a great software tool for managing a volunteer base. After personally using it for over a year, I'm still finding new features to incorporate into our program. The one drawback - I wish they make the app a little more user friendly (less redundancy in clocking in, etc) and I wish they released new features more frequently! Overall - I am happy with this platform and would recommend it to others!

Reply from Better Impact
Better Impact Rocks!
I have been using Better Impact for almost 4 years. We have a large volunteer pool and bring in about 3,500 applications a year. This is the only platform that I believe can manage this quantity for the price point they offer. Just over two years ago our organization decided to move away from Better Impact. A few long months later we ended up coming back because we knew we had made a mistake. We appreciate Better Impact and what they offer for the price.

Reply from Better Impact
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