BetterImpact is a fantastic piece of software. It’s easy to use, highly customisable, and gives you the tools to manage volunteers effectively and efficiently. I’ve looked into other platforms, bu... See more

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Company details
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Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact
Written by the company
- We're Here to Help!
- Better Impact is a small but global company that believes in helping nonprofits, charities, NGOs and government agencies achieve more by providing use easy to use, purpose-built technology, over the top support and innovative educational platforms.
Contact info
231 S LaSalle Street, Ste 2100, 60604, Chicago, United States
- 800-844-1545
- sales@betterimpact.com
- betterimpact.com
No history of asking for reviews
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Replied to 50% of negative reviews
Typically replies within 1 week
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Better Impact is a life saver
Better Impact is a life saver. This software has changed the way we onboard and schedule new volunteers and has made my job MUCH easier. It's user friendly and my tech savvy volunteers love it. The only thing I might change would be to have more reports showing data show by show instead of by hours logged, as I don't use that feature for our company. Besides that, I'll give Better Impact a BIG Thumbs up!

Reply from Better Impact
Just gets better
We have been with BetterImpact for almost 4 years now and it just keeps getting better and better!

Reply from Better Impact
I wish to thank the BI team for making…
I wish to thank the BI team for making recent changes to the Home Screen Dashboard, where we can now click on all statuses and it brings up a list of volunteers. A game changer and less frustration with that page.

Reply from Better Impact
A software that has lots of features!
I have been using Better Impact for over 10 years and it is comprehensive and user-friendly. I find it easy to find volunteers and filter activities and shifts.

Reply from Better Impact
Better Impact has worked very well for our organization!
Better Impact is a wonderful tool for our organization! We are able to organize our volunteers within hospice, but also at our resale shoppe. Most importantly, it's very user-friendly for our volunteers.

Reply from Better Impact
Very happy with Better Impact
Very happy with Better Impact. While we are still learning, the options available for both coordinators and volunteers is exceptional. We have also launched Member Impact and finding this works well as a database for recording the liaisons community work. The prompt feedback by both Andy and the 'chat' team is appreciated.

Reply from Better Impact

Reply from Better Impact
Awesome customer service and tech support!!
As the only paid volunteer coordinator for a large school district, I worked with a team of parent volunteer leaders to review and make recommendations for a volunteer management software. For many reasons, of the programs we reviewed, it became very clear early in the process that Better Impact was the best option. The Enterprise version allows for centralized tracking, reporting and management of volunteers across the system. All while each school, as an organization within the Enterprise, remains unique in their programing and activates.
Five years in, I am still very happy to be working with Better Impact. I can’t say enough good things about their customer service and tech support!

Reply from Better Impact
The team at Better Impact provide…
The team at Better Impact provide speedy, top notch support for software that makes managing our volunteer team more efficient. We are very happy we selected Volunteer Impact!
We are still in the trial stages but…
We are still in the trial stages but have loved our experience so far in getting all of our questions answered as we take the leap into Better Impact. Amy has been wonderful to work with, has taken the time and patience to answer a few phone calls and even more emails so we know we're making the best decision for ourselves and our volunteers! Very excited to start using Better Impact!
Super!
Site seems to work really well. It's simple enough to use and provides so much clarification and data intake.
Community Engagement Coordinators and Volunteers Love BI
MH: Better Impact is an AMAZING program! We are already seeing the impact it's making on our services after just a couple of months. The initial training was thorough and the ongoing support from staff is invaluable. It has made our jobs more streamlined and efficient. Thanks so much!
DR: Better Impact has made such a huge difference for me as a Volunteer Coordinator. Is has allowed me to streamline and keep track of everything we do for volunteers in one place. Everything is so organized now, and I do not have to go multiple places to find things and the best part…… it is allowing us to go paperless!! Volunteers love using it too, as it is very user friendly and gives them access to their own information. I would definitely recommend this software!!
CH: BI is great - although still learning, there are so many capabilities so far....it is making life so much easier, organized, and paperless! I honestly can't believe everything we are able to do within the program.
Excellent Volunteer Management Platform
Better Impact has been extremely easy to use from the administrator side and the volunteer side. The responsiveness of the team is incredible, and they are always available to support with help articles or answer any other questions. I am so glad we made the switch!
Excellent online software to easily…
Excellent online software to easily manage a large group of volunteers. Makes communication and assignment a breeze
I really like Better Impact for the…
I really like Better Impact for the most part. There are a few quirky things that I wish were more customizable and the text message part needs work to really be effective. But it is awesome for scheduling, tracking time given, tracking awards, creating and accepting applications, and archiving volunteer information. The good things definitely outweigh the quirks.
Always improving
Better Impact is a good system for managing volunteers. There are many features that can help an organization manage all aspects of a volunteer program. I appreciate that Better Impact is constantly evolving and improving functionality.
Great functionality and intuative updates
Better Impact is a great system, with regular enhancements. I love the new feature of going back and viewing recent pages - its a great time saver (and helps with back tracking when you get distracted with the norm day to day interruptions).
Plenty features... user friendly
There are plenty of features to use and it's very interactive and user friendly. I would recommend any/ every organisation to use it, especially those in my organisation right now who do not know what they're missing out on.
Better Impact works great for our…
Better Impact works great for our organization! They helped us get set up and transfer data, gave us tutorials and staff training, and are quick to answer our questions.
They are always looking to improve the software with updates coming out on the regular. We have 550 regular volunteers and this has made recruitment, data administration, training and scheduling a breeze!
The Better Impact system is very helpful!
The Better Impact system is a very helpful and seamless system for volunteers to log their hours, undertake learning modules, review any actions needed to be carried out on their part and much more. The configuration of these functionalities for administrators is made a lot easier through the help of the very friendly support staff and training videos!
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