Better Bed Company Reviews 

Excellent service, very helpful with advice, and quick delivery of order.
We would not hesitate in recommending this Company
Bill Goynes.
Durham.

Quick delivery and a good price.

Order and delivery was spot on, so no issues. The two guys arrived exactly on time and delivered the mattress we ordered right to the bedroom

Very helpful when discussing my requirements and good knowledge of the product.

Great service, great product.
Buying anything online I am always cautious about what service I will receive and the quality of the product.

The bed I bought was delivered promptly, the delivery staff themselves were polite and friendly. The bed was well packaged, free from any damage and all parts clearly labelled. The bed is also of excellent quality so very happy with the goods and the service I received from this company.

Excellent customer service, Lee was fast to reply and ensure delivery of mattress and bed on days that suited my working pattern. Bed came with simple instructions although it said 2 people i managed to build it by myself! Delivery was prompt within the given time slot. Bed seems perfect although it is for ny daughter and she hasnt slept on it yet but plenty of storage space underneath which is what we needed to store university things whilst home! All round easy experience i would use this company again.

I love my brand new Kaydian Walkworth Ottoman bed ordering via the Better Bed Company was a breeze and their delivery service BJS were great too!

Thank you Lee.

Ordered my mattress and was updated with delivery date and time,both of which were met as described.
Delivered by two young gentleman.mattress is just what I needed,well done.will use again

Easy to order, great communication from the start. Smart delivery service. The bed was easy to assemble and looks fantastic. A happy customer!

Ordered a Maze Como wood effect pergola complete with blinds.
We are delighted with the look and quality and I am sure it will extend our time of sitting in the garden.
We found Better Beds trustworthy and delivered and assembled on the agreed date too.
Definitely a five star product and service.
Thank you very much Lee.

Ordered by phone and spoke to Lee, he was very helpful. I missed the next day delivery by 30 minutes and was expecting my mattress on the Friday. I was so surprised to get a message saying that it would be delivered on the Thursday ( next day ). I would recommend this company. The delivery company gave me a 3 hour time slot and even rang to say they were half an hour away. Very helpful and considerate.

Placed an order with Lee for a MAZE garden furniture set including table - we discussed the order in detail over the phone to confirm what was included. After confirming the order and paying, he came back to advise he would need to charge an extra £500 for the table now - despite the fact that it was advertised as a complete package. The better beds website is showing lots of images of products available to purchase which are in fact no longer available or have been discontinued with the actual manufacturer, so order with caution - they cannot deliver on what they advertise and the prices are very misleading. Stay well clear.

Good communication. The customer service agent through email was very helpful in facilitating my delivery.

The company have great regarding resolving the issue of the mattress not been suitable.
Thank you

Great customer service, bed delivered on date agreed no issues. Very pleased with item and service

Easy ordering process on the website and great price.
Good communication and fast delivery.
I would buy from them again.

Good communication , quality product and good price.

Website was easy to use and online order process was smooth.

Not much communication after ordering, other than receiving order confirmation which said I should recieve my mattress in 3-5 working days.

On 5th working day having not heard anything (other than about 3 template emails asking me to leave a review!) I used their online Web form to enquire about the status and received a prompt reply with an update and tracking number, item was being shipped direct from manufacturer.

Rolled mattress came a day later, vacumn packed via xdp courier. The corner of the cardboard mattress box was soaked with something but luckily the mattress was sealed with plastic.

Unrolled to find the mattress was as described and was a good price.

Would use again probably.

1 star deducted for the premature emails asking for reviews when I hadn't even recieved the product or any updates after order confirmation until I contacted them.

Excellent company to deal with, customer service top notch and bed delivered was of a high quality and good fittings to assemble. Very impressed, would thoroughly recommend.

The company might be good but their delivery company is a total nightmare! DX delivery gives you all day slot, no details when they will approximately turn up. I stayed all day at home, nobody turned up. I send two emails, no response. So far I didn't manage track my mattress. P. S: don't even try to phone.