More than a week and still prossesing my withdraw and livechat never availble, i played so many money this casino i cant understand that they dont procces my withdraw
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I've checked out a bunch of online casinos, and Betsomnia's got game variety for days! With over 5000 games, there's always something fresh to try. The live dealer games are amazing, giving me that re... See more
Company replied
Playing games on Betsomnia using my phone has been a breeze. The games not only load quickly but also look great, even on a smaller screen. The convenience of being able to play anywhere is a huge plu... See more
Company replied
as a weekend warrior, i dig Betsomnia's quick n' easy payouts. Their payout system is on point, with mad options like e-wallets, and they're wicked fast too. The site has a dope selection of games, an... See more
Company replied
Company details
Written by the company
Betsomnia Casino is an online casino with huge variety of games. Over 5,000 slot and casino games, including live dealers, make up a great, unforgettable experience! For your comfort, the site offers a wide variety of payment solutions as well as currencies in which you can make real money transactions at Betsomnia.com. Apart from our welcome package that will give you the boost you need to start your journey, the casino has a great variety of generous bonuses, impeccable customer service and a wide range of great games powered by the biggest software providers in the industry. The site supports multiple languages and can be played through both web browser and mobile phone.
Contact info
United States
- support@betsomnia.com
- betsomnia.com
3.3
Average
276 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super good games and they really stand…
Super good games and they really stand out with their fast and good service.
27 June 2024
Unprompted review
Reply from Betsomnia
Dear Jurrie Smit,
Thank you so much for your positive feedback!
We are thrilled to hear that you find our games super good and that our service stands out for its speed and quality. Providing an exceptional gaming experience with a focus on fast and reliable service is something we strive for.
If there's anything specific you enjoy most about our games or if there's anything else we can do to enhance your experience further, please let us know. Your satisfaction is our priority and we are committed to ensuring that you have a great time playing with us.
Once again, thank you for choosing Betsomnia Casino. We look forward to continuing to provide you with excellent games and service!
Best regards,
Betsomnia Casino Team
Good I like it
30 May 2024
Unprompted review
Reply from Betsomnia
Dear soufiane malki,
Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your experience at our casino.
Your satisfaction is our top priority, and we are delighted that you found our platform to your liking. We are continuously striving to provide the best possible gaming experience for all our players.
If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We are here to help you in any way we can.
Once again, thank you for choosing Betsomnia Casino, and we look forward to providing you with more enjoyable experiences!
Best regards,
Betsomnia Casino Team
Very bad casino
don't bother and don’t deposit money this is scam they only want take ur money u keep depositing and when u win something u cant withdrawal this is fake
They blocked my account and did not give my winnings balance and cashback this review will stay until i get my refund and my cashback fairly
30 May 2024
Unprompted review
Reply from Betsomnia
Dear Mohamed Tahlil,
Thank you for taking the time to share your recent experience with our casino. We understand your concerns and would like to address them promptly to ensure clarity and transparency.
First and foremost, we want to assure you that we take the issue of withdrawals seriously and always strive to process winnings in a timely manner. However, upon reviewing your account, we found that there are currently no active withdrawal requests associated with it.
It appears that your account was blocked at your request, and as a result, any remaining balance, including winnings and cashback, would have been handled according to the terms and conditions outlined on our website. Also, please note that according to the terms and conditions of our casino, there are no grounds for a refund.
We regret any inconvenience or confusion this situation may have caused you. Our team is committed to upholding the highest standards of fairness and integrity in all our operations, and we are confident that your account was handled in accordance with our established policies and procedures.
Thank you for your understanding and cooperation. We value your feedback!
Best regards,
Betsomnia Casino Team
Betsomnia started off on the wrong foot…
Betsomnia started off on the wrong foot with me cuz of some withdrawal issues, but they've def turned things around. Their slot game selection is huge, and the customer service team is on point, always ready to help. I dig the regular bonuses too.
28 May 2024
Unprompted review
Reply from Betsomnia
Dear LeonAudley,
We appreciate you taking the time to share your experience with us. We are genuinely sorry for the inconvenience caused by the withdrawal issues you initially encountered, but we're thrilled to hear that we were able to rectify the situation and improve your overall experience.
It's fantastic to know that you find our slot game selection extensive and enjoyable. Providing a wide variety of games is something we take pride in, and we're glad you're enjoying it. Our customer service team works diligently to ensure prompt and helpful assistance, and we're delighted to hear that they've met your expectations.
We're also pleased that you're enjoying our regular bonuses. We strive to provide our players with exciting offers to enhance their gaming experience.
Thank you once again for your feedback and continued support. We look forward to providing you with many more enjoyable moments at our online casino.
Best regards,
Betsomnia Casino Team
great casino hope we will write…
great casino hope we will write beautifull history
26 May 2024
Unprompted review
Reply from Betsomnia
Dear Vaste klant,
We are delighted to hear that you've had a great experience at our online casino! Your satisfaction is our top priority, and we're thrilled to have you as a valued customer.
It's wonderful to know that you're looking forward to creating beautiful memories with us. We share your enthusiasm and are committed to providing you with an exceptional gaming experience every step of the way.
We strive to create a welcoming and enjoyable environment for all our players. Whether you're exploring our diverse selection of games or engaging with our community, we aim to make every moment memorable.
Thank you for choosing Betsomnia Casino as your preferred casino. We're excited to embark on this journey together and look forward to writing many beautiful chapters in our shared history.
Best regards,
Betsomnia Casino Team
nice
as a weekend warrior, i dig Betsomnia's quick n' easy payouts. Their payout system is on point, with mad options like e-wallets, and they're wicked fast too. The site has a dope selection of games, and the customer service is always nice and helpful. it's a solid platform for both casual and hardcore gamers.
21 May 2024
Unprompted review
Reply from Betsomnia
Dear Ricky White,
Thanks a ton for sharing your thoughts on your experience with our casino. We're stoked to hear that you're enjoying our quick and hassle-free payout system—it's awesome to know that it's hitting the mark for you. We've put a lot of effort into making sure our payout options are diverse and speedy, so it's rad to see that's paying off!
We're thrilled you're loving our selection of games. We're all about providing a variety for players like you, whether you're just dipping your toes in or you're a seasoned pro.
We're also super stoked to hear that our customer service team has been coming through for you. Being nice and helpful is what we're all about, so it's rad to hear that they've been hitting the mark. We've got your back whenever you need us.
Thanks again for being part of the Betsomnia Casino. Keep on gaming, and if there's anything else you need, you know where to find us!
Best regards,
Betsomnia Casino Team
I discovered betsomnia by chance late…
I discovered betsomnia by chance late at night.
The name caught my attention first then the wide range of games.
Ive only deposited a few times but have enjoyed my time playing here..
For me it's my go to on par with viper spin
The bonuses are good and so is the wide range of games. RTP seems very good..
Contacting Live support is always almost instant. Leo and other agents are always extremely helpful. Ie. deposits.
Only thing that could be improved upon might be the functuality of the app which is a little bit repetitive and cumbersome at times.
4.8 out of 5
23 May 2024
Unprompted review
Reply from Betsomnia
Dear Jordan Maher,
We wanted to extend our sincerest gratitude for taking the time to share your detailed feedback about your experience. Your insights are incredibly valuable to us, and we are thrilled to hear that you have enjoyed your time playing on our platform.
It's always gratifying to learn that our wide range of games and bonuses have met your expectations. Providing an exceptional gaming experience is at the heart of what we do, and knowing that we've become your go-to choice is truly rewarding.
We're especially grateful for your kind words about our customer support team, particularly Leo and our other agents. Ensuring that our players receive prompt and helpful assistance is a top priority for us, and we're delighted to hear that your interactions with them have been positive.
Your feedback regarding the functionality of our app is duly noted, and we appreciate your insights on areas where we can improve. Rest assured that we take all feedback seriously and are continuously working to enhance our platform to provide you with an even better gaming experience.
Thank you once again for choosing Betsomnia Casino, and for your invaluable feedback. We are committed to becoming even better for you, and we look forward to exceeding your expectations!
Best regards,
Betsomnia Casino Team
Great casino
Great casino! They have a lot is different games. Customer support is top notch, always quick and very helpful. Thanks for Leo from costumer support for the amazing help today!
21 May 2024
Unprompted review
Reply from Betsomnia
Dear Harrie Veenstra,
Thank you so much for your wonderful review! We're thrilled to hear that you've had a great experience at our casino.
Having a diverse selection of games is essential to us, and we're delighted that you appreciate the variety we offer. We believe in providing our players with options to suit every taste and preference.
We're also glad to hear that you've had positive interactions with our customer support team. Providing top-notch support is a priority for us, and we're thrilled to hear that Leo was able to assist you effectively. We'll be sure to pass along your kind words to him!
Thank you once again for your support. We look forward to welcoming you back for more fun and excitement in the future!
Best regards,
Betsomnia Casino Team
Great service!
21 May 2024
Unprompted review
Reply from Betsomnia
Dear Jordy,
Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with our service.
Providing exceptional service to our players is our top priority, and we're delighted that we've been able to meet your expectations. Your satisfaction is what drives us to continually improve and deliver the best possible experience for all our players.
If you ever have any questions, feedback, or need assistance, please don't hesitate to reach out to us. We're here to help in any way we can.
Once again, thank you for your kind words. We truly appreciate your support and look forward to serving you for many more enjoyable gaming sessions to come!
Best regards,
Betsomnia Casino Team
I've checked out a bunch of online…
I've checked out a bunch of online casinos, and Betsomnia's got game variety for days! With over 5000 games, there's always something fresh to try. The live dealer games are amazing, giving me that real casino vibe wothout leaving my couch. Not only do they have a huge selection of slots, but they also have a wide range of table games, vidoe poker, and specialty games. I've been particularly impressed with their live dealer games, which are streamed in high quality and offer a truly immersive experience.
8 May 2024
Unprompted review
Reply from Betsomnia
Dear Alfred Henin,
Thank you for sharing your exhilarating experience with us!
We're thrilled to hear that you've found a our casino amidst your exploration of online gaming options. We're dedicated to ensuring there's always something new and exciting to discover, keeping your gaming experience fresh and exhilarating.
Our live dealer games are indeed designed to transport you to the heart of the action, providing an immersive and authentic casino atmosphere from the comfort of your own home. We're delighted to hear that you've found them to be a highlight of your gaming journey with us.
We take pride in offering not only a vast selection of slots but also an extensive array of table games, video poker, and specialty games to cater to every taste and preference. It's our mission to provide a diverse and enjoyable gaming experience for all our players, and we're thrilled to hear that we've hit the mark with you.
Your satisfaction is our ultimate goal, and we're committed to continually enhancing and expanding our offerings to exceed your expectations.
Thank you for choosing Betsomnia Casino as your gaming destination. We look forward to continuing to provide you with thrilling entertainment and unforgettable experiences.
Best regards,
Betsomnia Casino Team
Great casino allot off games too play…
Great casino allot off games too play very professional customer service Oliver he is always doing a great job if you have a guestion he always respond very fast and professional great job he is doing
14 May 2024
Unprompted review
Reply from Betsomnia
Dear G S,
Thank you so much for your wonderful feedback! We're thrilled to hear that you've had a great experience at our casino and that you appreciate the wide variety of games we offer.
We're especially proud to hear about your positive interactions with Oliver, from our customer service team. Providing fast and professional assistance is a top priority for us, and we're glad to hear that Oliver has consistently delivered on that front. We'll be sure to pass along your kind words to him!
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure that your gaming experience remains enjoyable and hassle-free.
Thank you for choosing our casino, and we look forward to continuing to provide you with top-notch service!
Best regards,
Betsomnia Casino Team
Leo and casino are good
15 May 2024
Unprompted review
Reply from Betsomnia
Dear David Boers,
Thank you for your kind words! We're delighted to hear that you've had a positive experience with our casino and that Leo, our support manager, has provided excellent assistance.
At our casino, we prioritize providing exceptional service to all our players, and it's gratifying to know that Leo's efforts have made a positive impact on your experience. We're proud to have team members like Leo who are dedicated to ensuring that our players receive the support they deserve.
Thank you for choosing our casino, and we look forward to continuing to provide you with top-notch service and an enjoyable gaming experience.
Best regards,
Betsomnia Casino Team
Reply from Betsomnia
Dear SR Velu,
Wow, thank you for the fantastic feedback! We're thrilled to hear that you had a great time at our casino. Creating an enjoyable and memorable experience for our players is what we're all about, so it's incredibly rewarding to know that we hit the mark with you.
We're passionate about providing top-notch entertainment and ensuring that every moment spent with us is filled with excitement and fun. Rest assured, we're continuously refining our processes to make your experience as seamless as possible.
Your satisfaction is our utmost priority, and we're always here to assist you every step of the way. Should you ever need assistance or have any questions, our dedicated support team is available 24/7 to ensure that your time with us is nothing short of extraordinary.
Once again, thank you for choosing us! We look forward to welcoming you back for more thrilling adventures and unforgettable moments!
Best regards,
Betsomnia Casino Team
They write to send email so they can…
They write to send email so they can solve your problem, well they dont answer back !!! Guys dont play here , they play on costa rica license so they can do what they want because there is no commission who helpe you with your complaint
22 March 2024
Unprompted review
Reply from Betsomnia
Dear Abdel Abdel,
Thank you for sharing your experience with us. We are genuinely sorry to hear that you've encountered difficulties in reaching us.
We understand the frustration and we apologize for any inconvenience this has caused you. Rest assured, we take all player concerns seriously and strive to address them promptly.
We recommend that you try to contact us through our chat or email, as through these types of communication we will be able to thoroughly study your situation and provide you with the help you need. Your satisfaction is important to us, and we want to ensure that your concerns are addressed to the best of our ability.
Once again, we apologize for any inconvenience you've experienced, and we appreciate your patience and understanding as we work to resolve this issue.
Best regards,
Betsomnia Casino Team
Reply from Betsomnia
Dear Pasqualino Errico,
Thank you immensely for your kind words! Hearing that you consider us the best casino truly fills us with joy and pride.
We strive to create an exceptional gaming experience for all our players, and knowing that we've succeeded in leaving a positive impression on you is incredibly rewarding for us.
Your satisfaction is our top priority, and we're committed to maintaining the highest standards of service, game variety, and overall enjoyment for our players.
Thank you once again for your glowing review and for choosing us as your preferred casino. If there's anything we can do to make your experience even better, please don't hesitate to reach out to us.
Here's to many more memorable moments and exciting wins at Betsomnia Casino!
Best regards,
Betsomnia Casino Team
Reply from Betsomnia
Dear Jakub Badulski,
We were overjoyed to read your glowing review of our casino, and we extend our sincerest gratitude for taking the time to share your thoughts with us. Your words serve as a testament to the dedication and passion we pour into creating the ultimate gaming experience for our players.
Our mission is simple: to redefine the boundaries of online entertainment and provide our players with an unrivaled gaming paradise. Your endorsement reaffirms our commitment to excellence and inspires us to continue pushing the envelope of innovation.
Your satisfaction is our highest priority, and we are honored to be recognized as your casino of choice. Rest assured, we are constantly striving to exceed your expectations and deliver a gaming experience that is second to none.
As we embark on this journey together, we invite you to join us in celebrating the thrill of victory, the excitement of exploration, and the joy of camaraderie. Together, let us create unforgettable memories that will last a lifetime.
Thank you once again for your unwavering support. We look forward to welcoming you back to Betsomnia Casino for many more unforgettable adventures.
Best regards,
Betsomnia Casino Team
Reply from Betsomnia
Dear Pedro Andela,
We were delighted to receive your brief yet encouraging review of our online casino! Your kind words serve as a beacon of motivation for us to continue striving for excellence in all aspects of our service.
Creating a great gaming experience for our players is our ultimate goal, and we're thrilled that you found our casino to be just that. Your satisfaction is our top priority, and we're dedicated to ensuring that each visit leaves you with fond memories and exciting moments.
If there's anything specific you enjoyed about your experience with us, or if you have any suggestions for how we can further enhance our services, we'd love to hear from you. Your feedback is invaluable in helping us tailor our offerings to better meet the needs and preferences of our players.
Once again, thank you for taking the time to share your positive thoughts about our casino. We look forward to welcoming you back for more thrilling adventures and memorable moments!
Best regards,
Betsomnia Casino Team
I have been playing at Betsomnia for a…
I have been playing at Betsomnia for a few months now and I am impressed with the overall experience. The games are entertaining, the payouts are quick, and the customer service is excellent. I've won big at Betsomnia multiple times, and each time they've come through with their 100% payout guarantee. This online casino truly delivers on their promise. Betsomnia is definitely one of the best online casinos I have ever come across.
17 April 2024
Unprompted review
Reply from Betsomnia
Dear Chrystal Reeves,
Your heartfelt review of our casino has truly made our day! We're overjoyed to hear that your experience with us has been nothing short of exceptional.
It brings us immense pride to know that you've found our games to be entertaining and our payouts to be swift. Ensuring a seamless and enjoyable gaming experience for our players is at the core of what we do, and your satisfaction is our greatest reward.
We're thrilled that you've experienced significant wins at us and that our 100% payout guarantee has provided you with peace of mind. Delivering on our promises is paramount to us, and we're delighted to hear that we've lived up to your expectations.
Your recognition of our efforts means the world to us, and it motivates us to continue striving for excellence in everything we do. We're committed to maintaining the high standards that have earned us your trust and loyalty.
Thank you once again for your glowing review and for choosing Betsomnia Casino as your preferred online casino. We look forward to continuing to exceed your expectations and providing you with many more memorable moments in the future.
Best regards,
Betsomnia Casino Team
Nice Welcome bonusses great Livechat
Nice Welcome bonusses. Had a little problem with my bank when I deposited for the first time. Leo from the livechat helped me right away and gave me a Nice extra bonus !!
23 April 2024
Unprompted review
Reply from Betsomnia
Dear K Benmoussa,
Thank you for your positive feedback!
We're delighted to hear that you enjoyed our welcome bonuses and had a great experience with our live chat support team.
At our casino, we strive to provide exceptional customer service and ensure that our players have a smooth and enjoyable gaming experience from start to finish. It's fantastic to know that Leo was able to assist you promptly and even provide you with an extra bonus to make up for any inconvenience.
If you ever encounter any issues or have any questions while gaming with us, please don't hesitate to reach out to our friendly support team. We're here to help and ensure that you have the best possible experience with us.
Thank you for choosing Betsomnia Casino, and we look forward to providing you with more exciting bonuses and top-notch service!
Best regards,
Betsomnia Casino Team
Good help of this Guy
Good help of this Guy, and hé got a lot off respect for the player
21 April 2024
Unprompted review
Reply from Betsomnia
Dear Consumer,
Thank you for sharing your experience with us! We're delighted to hear that you received excellent assistance from our team member.
Providing helpful and respectful customer service is a top priority for us, and it's wonderful to know that our support manager exceeded your expectations in this regard.
Your feedback is greatly appreciated! We're committed to providing exceptional service to all our players, and your satisfaction is our ultimate reward.
If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We're here to ensure that your experience with us is as enjoyable as possible.
Thank you once again for choosing our casino, and we look forward to serving you again!
Best regards,
Betsomnia Casino Team
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