The hat is nice but it doesn’t fit. I asked by email to make an exchange but I didn‘t get any answer since 5 days! There‘s no other possibility to send it back
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I recently ordered a BÉTON CIRÉ hat online, and I was pleasantly surprised by how quickly it arrived—only about 5 days! The packaging was carefully done, ensuring the hat arrived in perfect conditio... See more
Amelie - a very super lovely girl who helps us alot during our shopping at 77 rue du temple a paris ❤️ we love her !
Just great and unique- number seven in my collection of great Miki Dockers - and number two hand died - lovely colour- madder roots
Company details
Written by the company
BÉTON CIRÉ was created in 2013, when founder, Amélie Le Roux, was inspired to bring back the Miki docker hat from Brittany. It soon became the Parisian brand’s iconic beanie. BÉTON CIRÉ HEADWEAR COLLECTIONS The brand has few lines in its hat collection and each season, new shapes and new designs reinforce the creative aspirations of the Parisian studio.
Contact info
14 avenue Claude Vellefaux, 75010, Paris, France
- savbxc@betonxcire.com
- betonxcire.com
4.4
Excellent
146 reviews
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Replied to 33% of negative reviews
Typically replies within 1 month
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Reply from Betonxcire
Dear Alex,
Thank you for your order, and we are really sorry that the order didn’t arrived yet. It seems that UPS tried to deliver you twice already since you ordered February 20th :
I have sent you the link though the SAV email you have sent at 3:11 PM today.
They say :
You should have to pay the custom fees and you can also plan a new delivery by yourself on their website.
I don’t understand why you are so hard with the brand and you put first a bad comment on truspilot and at the same time you wrote us now on the SAV and we answer you as you can check…That’s really embarrassing for a small brand as us, it’s not good for our business, and frustrated because we are able to help you easily with this and we didn’t did anything wrong.
I really hope you will be able to plan your delivery with them soon with the link you have received by email. If not you can ask us some more help, it would be done with pleasure through the SAV please.
Sunny regards
A.
It’s an exclusive beret that you can’t…
It’s an exclusive beret that you can’t find anywhere. Very good material and composition
19 February 2025
Unique headwear with character!
Béton Ciré makes unique headwear with character of the highest quality! Chapeau!!
17 February 2025
No follow ups and a relatively cold…
No follow ups and a relatively cold response. Not sure what has been done for me even after raising QC issues.
Nothing to compensate for me, and was just asked at the end what am I expecting? Quite unprofessional and not the smartest way to interact with your consumer especially when I was considering of purchasing more and sharing this style with others.
I would like there to be follow ups from my last email
31 January 2025
Everything has been good :)
22 January 2025
Firstly an unrivalled product in an…
Firstly an unrivalled product in an overcrowded market - beautifully put together and well packaged. Delivery was fast to the UK and hassle free. I now have 6 hats to suit every mood.
20 January 2025
Great product...
Great product. A little expensive but quality is superb. Incredibly fast delivery.
28 January 2025
Great product
Great product, purchased a Mimi Docker hat and fit/size was accurate. Also that have ‘very’ quick delivery to the US. Highly recommend.
12 November 2024
Good service.
Had to chase my order up but when I did communication was prompt and friendly. That hat islelf was great as usual.
23 October 2024
Fast Delivery and Excellent Quality!
I recently ordered a BÉTON CIRÉ hat online, and I was pleasantly surprised by how quickly it arrived—only about 5 days! The packaging was carefully done, ensuring the hat arrived in perfect condition.
As for the quality, I’m genuinely impressed. The materials feel sturdy and well-made, giving the hat a durable feel that’s both stylish and comfortable to wear. It fits perfectly without being too tight. This was a great online shopping experience, and I’d highly recommend it to anyone looking for a high-quality, stylish hat!
29 October 2024
Fantastic rain hatb
Parcel came quickly . Beautifully wrapped and with a storage bag. The hat fits perfectly.
28 October 2024
I love Béton Ciré hats
I love Béton Ciré hats. This was my 3rd Chalutier and I love them all. Shipping was quick too.
23 October 2024
Great hat
I love the hat I ordered and the dispatch and delivery time was phenomenal considering it came to the UK from France
22 October 2024
Great!
The shipping was amazingly fast. The quality of the cap is amazing and my son finds it very comfortable. It looks adorable and he's gotten many compliments on his cap.
13 August 2024
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