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BetOnline.ag Reviews 

12,187
•
TrustScore 4 out of 5

4.1

Gambling Service
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Rated 5 out of 5 stars

I recently began using BetOnline for MMA betting as they have markets that I can't find elsewhere in the US. Within a few weeks of using the site, I woke up to an unauthorized login on my account in w... See more

Rated 5 out of 5 stars

Bet online is one of the best online gambling platforms I’ve used and I’ve used just about every one of them. Fast crypto payouts easy deposit process and I win about 1/3 of the times I play a couple... See more

Rated 3 out of 5 stars

Play ACR instead. I don't recommend this app. I had an experience that took 8 hours to resolve. One of the reps was very kind but I still won't recommend players to this platform until they s... See more

Rated 5 out of 5 stars

This company has legit 24 hour customer service. Any question or problem I had has been explained or fixed within minutes. Best betting site. Period. I am telling you that from much experience. Also t... See more

Company replied

Company details

  1. Gambling Service
  2. Online Casino or Bookmaker
  3. Online Sports Betting Vendor

Written by the company

For more than 25 years, BetOnline has worked hard to earn the reputation as one of the premier brands in sports betting and online gaming. Our clients are the focal point of our business and we’re committed to providing them with the best possible online betting experience and customer service. The BetOnline sportsbook offers an extensive array of major and minor sporting events from all over the world. In addition, you’ll find an unrivaled variety of bet types including futures, game props, player props and live betting. BetOnline is far more than just sports and we offer a full service gaming destination with horse racing, online casino games, poker action, esports betting and much more. All of this is supported by cutting-edge technology, best in class security and highly responsive customer service. Our commitment to fast payouts, generous promotions and staying ahead of the industry curve are still more compelling reasons why BetOnline should be your top choice for online gaming excitement!

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4.1

Great

TrustScore 4 out of 5

12K reviews

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4.1

All reviews

(12,187)

3,649 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Decided to try out BetUS after the…

Decided to try out BetUS after the plethora of unsolicited calls and mail. After 2 weeks I’m done. Was playing slots and after dropping 300$ into Lucky Link by Qora, I finally hit a bonus that included a Major. I was immediately booted from the game. This has happened before on other sites, normally it brings the bonus back up and it’s played out. Not on BetUS. It just started over. I immediately contacted customer service and was assigned a ticket number. They stated 24-48 hours, which has long passed. I have contacted customer service many times with different excuses and failed promises on when it will get credited. They say it’s pending review but they know the amount. I never stated the amount. So they know everything they need to know but are refusing, through lies and excuses, to credit the money. Done with BetUS. At this point, they’d better not give it to me, because as soon as I get it, I’m withdrawing. Bunch of low life clowns at this book. Don’t waste your time and money. Plenty of other books to use. This one is a low budget shit how.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

not great

customer service did not assist with a malfunctioning bonus link over 4 times and provided me with a bonus of $1 also did not provide free spins or any promos

3 June 2026
Rated 4 out of 5 stars

Hard Money

The few times I have had an issue or problem the customer service was quick. I didn't have to overly explain that, I'm a freaking dope at times. Too bad you guys take my money far to often. You should let me win more and I'd play more HaHa

3 June 2026
Rated 1 out of 5 stars

Poor Customer Service

I’ve requested a VIP super host who will actually help me and I don’t get that , I play way to much over 10 million dollars and don’t get much back and no help

1 June 2026

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