I recently began using BetOnline for MMA betting as they have markets that I can't find elsewhere in the US. Within a few weeks of using the site, I woke up to an unauthorized login on my account in w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bet online is one of the best online gambling platforms I’ve used and I’ve used just about every one of them. Fast crypto payouts easy deposit process and I win about 1/3 of the times I play a couple... See more
Poor service and not great rewards. Too many steps to claim rewards and they’re small, not worth the time. Sometimes $1 or so. I’m a diamond 1 or 2 member and it’s no different than day 1 in my opi... See more
Play ACR instead. I don't recommend this app. I had an experience that took 8 hours to resolve. One of the reps was very kind but I still won't recommend players to this platform until they s... See more
Company details
Written by the company
For more than 25 years, BetOnline has worked hard to earn the reputation as one of the premier brands in sports betting and online gaming. Our clients are the focal point of our business and we’re committed to providing them with the best possible online betting experience and customer service. The BetOnline sportsbook offers an extensive array of major and minor sporting events from all over the world. In addition, you’ll find an unrivaled variety of bet types including futures, game props, player props and live betting. BetOnline is far more than just sports and we offer a full service gaming destination with horse racing, online casino games, poker action, esports betting and much more. All of this is supported by cutting-edge technology, best in class security and highly responsive customer service. Our commitment to fast payouts, generous promotions and staying ahead of the industry curve are still more compelling reasons why BetOnline should be your top choice for online gaming excitement!
Contact info
You should know
4.1
Great
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
if iy could give this zero stars i…
if iy could give this zero stars i would. It took me literally 3 days to recieve my payout. they gave me the run around for days, making me upload this document and that document, then i had to make videos explaining what documents i was sending its silly. i dont recommend using this site.
27 June 2026
Unprompted review
Reply from BetOnline.ag
Hi there! Thanks so much for sharing your honest feedback about your experience with us. I'm terribly sorry to hear that you encountered this issue with the back and forth and I will personally have this looked into for you. Please reach out to the email: feedback@betonline.ag so we can keep the channel thread flowing through there to discuss the matter and look at a solution so you wouldn't have to go through that tedious hassle again. Looking forward to connecting with you soon!
I hate Betonline.
I hate Betonline.
ESPECIALLY ever since Stake became popular. I left BOL a few years back because Stake was so much better. I decided to return this week, I'm a big slot player. I spent thousands in a few days and quickly remembered why I hate this place.
Do yourself a favor don't come here. They don't even have reloads or solid VIP benefits. Any place that doesn't have gameplay reloads is not worth your money.
I hate this place. back to my hiatus.
26 June 2026
Unprompted review
Reply from BetOnline.ag
Hi there,
We appreciate you taking the time to share your recent experience with us. We understand your disappointment regarding the VIP benefits and reload options, especially given your previous positive experiences elsewhere and the significant amount you've played. I will be reaching out to you shortly, so we can work through this accordingly, so definitely please keep an eye out. Also, please reach out to the email: feedback@betonline.ag so we can keep the channel thread flowing through there. Looking forward to connecting with you soon!
Site is a joke
Site is a joke. Idiots hit way too often and just when you think you a chance to increase your bankroll in BJ with a 19, miraculously the house hits 21 EVERY time. Don’t waste your $. Online is nothing but a rip off
26 June 2026
Unprompted review
Reply from BetOnline.ag
We appreciate you sharing your candid feedback regarding your recent experience. We understand your frustration with the outcomes you described in Blackjack. We assure you that our games operate with certified randomness. We are always working to ensure a fair and enjoyable environment for all our players.
The slots are horrible
The slots are horrible. You would be better off setting up a lemonade stand and selling lemonade for 50¢ a cup. Don’t waste your money. Go do something better with your time. If you choose to do it anyways, you will think back to this review and how you should have listened. Just sayin’. I’m just sayin’.
25 June 2026
Unprompted review
Reply from BetOnline.ag
Hi there,
We appreciate you taking the time to share your candid feedback regarding your experience with our slot machines. We understand your disappointment and regret that our offerings did not meet your expectations. Please understand, that all outcomes in the casino are randomly generated and are in no way, manipulated. We are always working to improve our guest experience, and your comments are valuable as we review our entertainment options.
Horrible!
Horrible!! I have played on this site for about 3 years now and have deposited more money than I like to admit and I have never hit anything!! I have never even had a cash out at all with them!! So don’t even waste your time or your hard earned money!
25 June 2026
Unprompted review
Reply from BetOnline.ag
Hi there!
We appreciate you sharing your long-term experience with us. We understand your frustration regarding the outcomes you've described. We are always working to ensure fair play and transparency for all our users. All outcomes on the casino are randomly generated and are not fixed in any way, shape or form. Your feedback is valuable as we continuously strive to improve our services and player experience. I will be reaching out to you shortly, so we can review the concern accordingly. Looking forward to hearing from you!
Very user-friendly experience
25 June 2026
Reply from BetOnline.ag
Hello,
Thank you so much for your honest review of our site. We truly appreciate your feedback. We are constantly working to improve and enhance the site to provide the best possible experience for all our users, while ensuring fairness and integrity. We are glad to hear that you found the site easy to use. Our goal is to create a user-friendly interface that welcomes people of all ages and backgrounds. We want everyone to be able to easily enjoy the offers our site has truly.
If you have any further comments, questions, or suggestions, please feel free to reach out to us anytime at feedback@betonline.ag. We sincerely appreciate your support and look forward to hearing from you again soon!
Reply from BetOnline.ag
Hey there!
Thank you very much for your honest review of our site. We truly appreciate your feedback. We are constantly working to improve and enhance the site to provide the best possible experience for all users, while ensuring fairness and integrity. We are glad to hear that you found the site easy to navigate and overall satisfactory. Our goal is to meet and exceed our players' expectations in every aspect of their gaming experience.
If you have any further comments, questions, or suggestions, please feel free to contact us anytime at feedback@betonline.ag. We sincerely value your support and look forward to hearing from you again soon!
CUSTOMER BEWARE
I participated in BetOnline's FIFA World Cup Challenge based on the rules and payout structure that were advertised when I entered. As the tournament progressed, the rules and payout requirements appeared to change, making it difficult to understand what prizes participants would actually receive. I feel the promotion lacked transparency and consistency. If a contest has published terms, those terms should remain in effect for existing participants or any changes should be clearly communicated and honored. My experience left me with little confidence in BetOnline's promotional contests and customer service.
20 June 2026
Unprompted review
Reply from BetOnline.ag
Hi there,
Thank you for sharing your feedback regarding your experience with the FIFA World Cup Challenge. We certainly understand your frustration when contest rules and payout structures appear to change, leading to a lack of clarity and consistency. We recognize the importance of transparent communication and maintaining advertised terms for our participants. The terms and conditions for the contest would remain the same from the start until the end of the event, however, your comments are valuable as we work to improve our offerings and regain your confidence in our services.
I've always had a good experience with…
I've always had a good experience with betonline casino. I've had some pretty good wins that they paid out within minutes of requesting. No issues in my experience and the vip perks are second to nun in my opinion. Betonline casino is by far the best of its kind hands down.
11 June 2026
Reply from BetOnline.ag
Hi!
Thank you very much for taking the time to share your honest review of our site. We truly appreciate your feedback and are always working to improve and enhance the experience for all our users, while maintaining fairness and integrity. Our goal is to not only meet but exceed our players’ expectations throughout their entire gaming journey.
We’re delighted to hear that you’ve had such a positive experience with us, especially regarding our payout process and VIP perks. Your kind words and strong recommendation mean a great deal to us! We take pride in offering one of the smoothest payout processes in the industry. Our fast crypto payouts can have players receiving their winnings in as little as 24 hours. Additionally, we provide a variety of other payment methods to ensure there is something to suit everyone’s preferences.
We always strive to be fair and transparent on the site. Our use of random number generators guarantees that all outcomes are completely based on chance and cannot be predetermined. We also offer some of the best odds in the industry.
It’s wonderful to know that your experience with us has been excellent and that our VIP perks have met your expectations. We sincerely appreciate your kind words and your strong recommendation.
If you have any more comments, questions, or suggestions, please don’t hesitate to reach out to us anytime at feedback@betonline.ag. We truly value your support and look forward to hearing from you again soon!
if I could give ½ stars I would
if I could give ½ stars I would. never help rewards are all garbage. do not use this site. total scam.
22 June 2026
Unprompted review
Reply from BetOnline.ag
We are sorry to hear that our rewards program did not meet your expectations. We are always working to improve our offerings and appreciate your feedback.
Best casino and sports betting site…
Best casino and sports betting site hands down ..super fast payouts and great customer service
22 June 2026
Reply from BetOnline.ag
Hello,
Thank you for taking the time to share your honest review of our site. Your feedback is very important to us and helps us improve the experience for all users while upholding fairness and integrity. We are pleased to hear you brand our casino as the best casino. We are committed to being transparent and fair at all times. Our use of random number generators guarantees that all outcomes are entirely based on chance and cannot be predicted. Additionally, we offer some of the best odds in the industry. We also offer the best odds and fair lines on the sports section in the industry.
We take pride in providing one of the most effortless payout processes available. Our fast crypto payouts allow players to receive their winnings in as little as 24 hours. We also offer a variety of other payment methods to ensure there is an option to suit everyone’s preferences. Our friendly and attentive support team is always ready to assist with any questions or concerns, delivering prompt and helpful service whenever you need it.
Thank you for choosing our site for your online gaming experience. If you have any other feedback you would like to share, please feel free to email us at feedback@betonline.ag. We look forward to hearing from you soon.
Great variety of betting options
Great variety of betting options, fair lines and quick payouts.
21 June 2026
Reply from BetOnline.ag
We are so glad to hear you're enjoying the variety of betting options and fair lines! It's fantastic that you've experienced quick payouts. We appreciate your positive feedback!
Reply from BetOnline.ag
Hi!
Thank you so much for your honest feedback. We truly appreciate it, as it helps us continue to improve and enhance the site for everyone. Our aim is always to be fair and transparent with all our users.
Our VIP reward program is very popular among players. You can redeem free unrestricted cash based on your activity in the sports and casino sections. These offers are available weekly, bi-monthly, and monthly. Additionally, we have cash drop code promotions that you can claim once you meet the requirements. We also offer freeroll tournaments where you can play using PRG coins. You can find these tournaments under the casino tab on our site.
Thank you again for being a valued member of our community. We are grateful that you have chosen our site for your online gaming experience. If you have any more feedback or questions, please don’t hesitate to email us at feedback@betonline.ag. We look forward to hearing from you soon!
legit 24 hour customer service. Fastest payouts
This company has legit 24 hour customer service. Any question or problem I had has been explained or fixed within minutes. Best betting site. Period. I am telling you that from much experience. Also the fastest payments / payputs if your using BTC like I do.
20 June 2026
Unprompted review
Reply from BetOnline.ag
Hello,
Thank you for taking the time to leave your honest feedback on our site. It means a great deal to us.
Our friendly and attentive agents are always available to assist you with any questions or concerns, providing prompt and effective support 24/7.
We sincerely appreciate your kind words and loyalty. We take pride in offering one of the most seamless payout processes in the industry. Our fast crypto payouts allow players to receive their winnings in as little as 24 hours. In addition, we offer a variety of other payment methods to ensure there is an option to suit everyone’s preferences.
Thank you for choosing our site for your online gaming experience. If you have any further feedback, please do not hesitate to email us at feedback@betonline.ag. We look forward to hearing from you soon.
It’s legit and withdraws are fast
I was able to cash out my winnings using bitcoin. The withdraw only took 10 minutes to hit my bank account. I don’t understand why people complain about this website just because they are losing money. The longer you stay in and gamble the higher your odds are of losing. When you are in profit you cash out. They also give you an option to use your debit card which will take 5 days to hit your bank account which is why I use bitcoin because it’s faster. This is an amazing place to gamble instead of driving to the casino burning gas.
19 June 2026
Unprompted review
Reply from BetOnline.ag
We are so glad to hear about your positive experience with our platform and the efficiency of our Bitcoin withdrawal option! It's wonderful to know that you appreciate the speed and convenience this method offers. We always aim to provide a seamless and enjoyable experience for our users, and your feedback truly highlights the benefits we strive to deliver. We understand your perspective on managing winnings and appreciate you sharing your insights with others. Thank you for your kind words and for choosing us!
Bollocks n bollocks
Thank you. My friendly associates at bet online.
I’m open to all wins!
Overall id say i do very well very fun to play with TWO PERSONS BUT WE YELL A LOT! :)
Very fun
Luck and lots of $$$& to all
17 June 2026
Reply from BetOnline.ag
We appreciate your kind words and are happy to hear you're enjoying your experience with us. We wish you the best of luck!
This website is bs
This website is bs , played 15coin bank bust and the game changed the bet amount on its own from 10 cents to a dollar to 2 dollars . Called customer service and did nothing . Horrible bet online is bs 💯
17 June 2026
Unprompted review
I FEEL I must warn others that gamble…
I FEEL I must warn others that gamble and expect promt results, that I HAVE ALWAYS given BOL 5 stars even when they WERE my second choice. They are now my first choice, but today I'm very short on dollars and money so I bet Arizona Diamondbacks in baseball first five innings bet . However its bottom of the 8th I won 2.5 innings ago and they BELIEVE some banking advisors like Goldman Sachs or Gay as Sack would advised my old employer to HOLD THE MONEY till its over ot long as you can, because it gains you interest??? Wtf . I woulda bet while game has i known they pay 1st five innings bets at games conclusion now . THIS IS the reason I quit BookTaker,eu altogether. I bet them one day because I ABSOLUTELY LOVED their ATP tennis first set lines during a grand slam tournament, I won and 3 hours later Bookmaker.eu paid me . No place is safe if BOL is acting like tbey are into winning and holding money. Just be into winning? How about that ? Is that too much to ask ? I lose on the spot and win once ya say I can have the small money. Yesd like 12.50 !!im bitchin about.
17 June 2026
Unprompted review
Reply from BetOnline.ag
We appreciate you sharing your detailed feedback regarding your recent experience with us, especially concerning the payout timing for your first five innings bet. We understand your frustration when expectations for prompt results are not met, particularly when financial urgency is a factor.
We want to assure you that we are always working to improve our processes and ensure a smooth and fair experience for all our players.
Scammed me a $100 dollars demanding high amounts of verification for a 100 dollars...
Ive used every shady offshore casino Rainbet, shuffle, bc.game you name it and not once did they want extended amounts of verication and to contact a phone number and refuse to pay out over a 100 dollars absolutely insane. WHERE WAS THE VERIFICATION FOR ME TO DEPOSIT IN THE FIRST PLACE?! SCAMMERS.
17 June 2026
Unprompted review
Reply from BetOnline.ag
We appreciate you taking the time to share your feedback regarding our verification process and payout procedures. We understand your frustration with the experience you've described. We are reviewing your comments to ensure our policies are clear and consistently applied.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.